Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
wonderful stay
Publié le 27 juill. 2023 sur HotelsI stayed for 2 nights there and really appreciated. Special thank to the staff which is really good and friendly.
Commentaires de Gestion de l’hôtel
29 juill. 2023 par Customer Service, Gestion de l’hôtel
Hello Karim,We're thrilled to hear that you enjoyed your stay at Hyatt Place Memphis Primacy Parkway. It's wonderful that our diligent staff were able to enhance your experience. We love to provide a friendly touch for our guests. We appreciate your kind words and look forward to welcoming you back soon.
par un voyageur
Publié le 11 mai 2024
The microwave was not working due to a faulty outlet , and a screw was missing on the flip bar on the door , the mattress was worn , and stiff , and the side was cut and flapping loose , i woke up aching.
Commentaires de Gestion de l’hôtel
13 mai 2024 par Customer Service, Gestion de l’hôtel
Belinda, thank you for sharing your experience. It's regrettable to hear about the problems you encountered with the room amenities, as well as the discomfort you experienced due to the condition of the mattress. Know that these concerns are both surprising and imperative for us to address. Feedback like yours helps us continuously improve our guest experience. Rest assured, these issues you've mentioned will be shared with our team for further action. We hope for another opportunity to offer you a superior stay in the future.
par un voyageur
Publié le 23 mars 2024
The rooms were fine. We found the staff at breakfast were rude. There wasn’t much for breakfast and they didn’t keep it stocked very well. The employees seemed irritated to have to fill anything and pulled the eggs out from under my son as he was putting some on his plate. I would not go back to this place.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Customer Service, Gestion de l’hôtel
Samantha, we appreciate your feedback. It's unfortunate to hear about your breakfast experience. Our team respects each and every guest, and we uphold a standard of courtesy and service. We regret the manner in which our breakfast options were maintained seemingly missed the mark during your stay. Your comments will serve as valuable input for training to improve our services. While your stay this time was not as enjoyable as we'd hope, we're confident we can provide a superior experience in the future.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Customer Service, Gestion de l’hôtel
Annette, thank you for choosing Hyatt Place Memphis Primacy Parkway and sharing your rating. We're delighted that you had a positive experience and look forward to welcoming you back on your next visit.
par un voyageur
Average
Publié le 2 mars 2024 sur HotelsThe place was a bit crammed but aside that all was well.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Customer Service, Gestion de l’hôtel
Noemi, thank you for sharing your review. We're glad to know that your overall experience was satisfactory, but regret to hear about any concerns regarding the space. We continually strive to improve our guest's experience and will take your feedback onboard. We hope to welcome you back, promising an even better stay next time.
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for the excellent rating, Marquize!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt Place Memphis Primacy Parkway! We look forward to hosting you again soon.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Customer Service, Gestion de l’hôtel
Jessie, thank you for choosing to stay at the Hyatt Place Memphis Primacy Parkway. It’s terrific to hear you had a good experience with us and we appreciate your rating. We're looking forward to welcoming you back on your next visit to Memphis!
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Nice hotel but be prepare to pay for parking l dont understand why
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Customer Service, Gestion de l’hôtel
Wilbert, it's great to hear you found Hyatt Place Memphis Primacy Parkway to be a pleasant stay. While we recognize that the additional charge for parking may not be ideal, it enables us to maintain the secure and well-kept parking facilities our guests expect. We appreciate your understanding. Looking forward to seeing you again soon.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Customer Service, Gestion de l’hôtel
Thank you for taking the time to submit this feedback, Steven.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Service, Gestion de l’hôtel
Thanks for sharing this perfect rating, Phil!We're thrilled to hear you enjoyed your stay at Hyatt Place Memphis Primacy Parkway! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
