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Crowne Plaza Merida by IHG

4.5 star property
4.5-star luxury hotel near Paseo de Montejo

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Photo gallery for Crowne Plaza Merida by IHG

Outdoor pool
Restaurant
Outdoor pool
Front of property
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

View in a map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119
  • Place, Paseo de Montejo
    ‪1 min walk‬
  • Place, Great Museum of the Maya World
    ‪5 min drive‬
  • Place, Yucatán Siglo XXI Convention Center
    ‪6 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪35 min drive‬

Room options

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Corner (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View (High Floor)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Corner (High Floor)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, City View (High Floor)

  • Sleeps 4
  • 2 Double Beds

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Holiday Inn Merida by IHG

Mérida Centro
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 951 reviews
The price is CA $119
CA $143 total
includes taxes & fees
Dec 1 - Dec 2
Holiday Inn Merida by IHG

About the area

Mérida

City center stay.With a stay at this Colonia Campestre hotel, you'll be within half a mile (1 km) of Paseo de Montejo and 2 miles (3 km) of Great Museum of the Maya World. Yucatan International Convention Center is 2.6 mi (4.1 km) away.

What's nearby

  • Paseo de Montejo - 1 min walk - 0.0 km
  • Diamonds Casino - 16 min walk - 1.4 km
  • Great Museum of the Maya World - 5 min drive - 2.2 km
  • Yucatán Siglo XXI Convention Center - 6 min drive - 2.2 km
  • Plaza Galerias Mall - 7 min drive - 2.9 km

Getting around

  • Teya-Merida Station - 32 min drive
  • Mérida International Airport (MID) - 25 min drive

Restaurants

  • ‪Starbucks Campestre - ‬3 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪La Gibba - ‬4 min walk
  • ‪Sanbravo - ‬3 min walk
  • ‪La Tratto Península - ‬2 min walk

About this property

Crowne Plaza Merida by IHG

4.5-star luxury hotel near Paseo de Montejo
Crowne Plaza Merida by IHG offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

6 meeting rooms and coworking spaces are available. Event space at this hotel measures 3789 square feet (352 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the luxury Crowne Plaza Merida by IHG. Free self parking is available.

This 4.5-star Mérida hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 3789 sq ft of conference space
  • 352 sq m of conference space
  • Built in 2020
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Merida by IHG offers 136 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with digital channels.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 196 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Elevator (60 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 196 per person
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Reviews

Crowne Plaza Merida by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 462 reviews
Rating 8 - Good. 63 out of 462 reviews
Rating 6 - Okay. 26 out of 462 reviews
Rating 4 - Poor. 10 out of 462 reviews
Rating 2 - Terrible. 11 out of 462 reviews

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but expensive
Stayed 1 night in Jul 2025

10/10 Excellent

Fercho

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar lujoso a precio accesible y con la mejor atencion y areas comunes de facil acceso
Stayed 1 night in Aug 2025

10/10 Excellent

Fercho

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar y aprovechar el tiempo para entrenar aun en viaje de negocios con alberca y gymnasio accesibles y muy comodos.
Stayed 1 night in Aug 2025

10/10 Excellent

Federico

Stayed 6 nights in Jul 2025

8/10 Good

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean. The services very excellent. The location good. But too much noise.
Stayed 3 nights in Jul 2025

6/10 Okay

Fernando

Stayed 3 nights in Jul 2025

10/10 Excellent

Dannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quick trip to Mérida

Hotel was in an excellent location, with an amazing staff who were super helpful and attentive. Our room was spacious, updated, with a very comfortable bed. Loved the rain-head shower. Hotel breakfast was so delicious!
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Jul 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Jul 2025

10/10 Excellent

Richy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

fabian

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Stayed 1 night in Jun 2025

10/10 Excellent

Marlenes

Stayed 1 night in Jun 2025

10/10 Excellent

Josafat

Liked: Cleanliness, amenities, property conditions & facilities
El servicio, la comodidad y la limpieza.
Area de restaurante
Desayuno bufete
Parte del lobby
Alberca en la azotea con una vista única de Mérida.
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel Aaron

Stayed 2 nights in May 2025

10/10 Excellent

luciano

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 3 nights in May 2025

10/10 Excellent

esteban

Stayed 3 nights in May 2025

6/10 Okay

Clinton

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Emma

Stayed 3 nights in Apr 2025

10/10 Excellent

Juan, HIALEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. This is a fully 5-star hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, I went everytime I need a break
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel .!

Súper bien todo en este hotel ..! Comida limpieza ubicación etc etc
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.
Stayed 5 nights in Mar 2025