I really wanted to like this hotel because of its location, but my stay was honestly a big disappointment. From the moment I arrived, things felt off. 1st night felt like they gave me the worst room possible, and then switched me to one where the toilet wouldn’t flush, who does that?
The room itself did not match the photos at all. It felt outdated, not well maintained, and definitely not worth the price. The bed was uncomfortable, and the noise from the hallway made it almost impossible to sleep. Cleanliness was also questionable.
I’ve traveled a lot through México, and Mérida usually has great options, but this was honestly one of my most disappointing hotel experiences. I wouldn’t stay here again, and I wouldn’t recommend it to others.