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Hyatt Regency Merida Hotel

4.0 star property
4-star hotel near Yucatan International Convention Center

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Photo gallery for Hyatt Regency Merida Hotel

2 restaurants, breakfast served
Executive lounge
Serves lunch and happy hour
Outdoor pool, sun loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Yucatan International Convention Center
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪16 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Executive lounge

Club Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Double Room

1 bedroom, minibar, in-room safe, individually furnished

Guest Room, Double Room

9.0 out of 10
Wonderful
(52 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

8.2 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mérida

Mérida Centro stay.At this Mérida Centro hotel, you'll be within a 5-minute walk of Yucatan International Convention Center and Paseo de Montejo. La Plancha Park and Mérida Cathedral are also within 2 miles (3 km).

What's nearby

  • Paseo 60 - 2 min walk - 0.2 km
  • Yucatan International Convention Center - 3 min walk - 0.3 km
  • Paseo de Montejo - 5 min walk - 0.5 km
  • La Plancha Park - 13 min walk - 1.1 km
  • Mérida Cathedral - 4 min drive - 2.2 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 23 min drive

Restaurants

  • ‪Regency Club - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Crabster - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Viva Teya - ‬2 min walk

About this property

Hyatt Regency Merida Hotel

4-star hotel near Yucatan International Convention Center
Hyatt Regency Merida Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 9149 square feet (850 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Regency Merida Hotel. Self parking is free.

This 4-star Mérida hotel is smoke free.

  • 1 building
  • 286 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Meeting rooms
  • 9149 sq ft of conference space
  • 850 sq m of conference space
  • Built in 1994
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hyatt Regency Merida Hotel offers 286 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas and include desks. Televisions come with premium satellite channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • Satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1200 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Hyatt Regency Merida Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria Jose

Stayed 3 nights in Dec 2025

10/10 Excellent

osvaldo

Stayed 2 nights in Nov 2025

10/10 Excellent

Walkyria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent hotel. Close to many amenities, always clean, staff very courteous. restaurants really good. The experience there is fabulous.
Stayed 10 nights in Nov 2025

8/10 Good

Avelin

Stayed 1 night in Nov 2025

6/10 Okay

Balasubramanian

Liked: Cleanliness
Rooms are very dated. Very friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Andrea

Stayed 3 nights in Nov 2025

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic Delicious buffet with lots of options
Stayed 4 nights in Nov 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Amenities
Had lot of problems leaking and electric issues
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I wouldn't rate this hotel 4 stars. 3 stars at best. Hotel is old and outdated, towels smell like chlorine, would expect a lot more from a Hyatt Regency. Room service food is horrible, so is the buffet at the restaurant. Very low quality in all aspects. Do not recommend.
Stayed 5 nights in Nov 2025

10/10 Excellent

Raquel

Liked: Staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2025

4/10 Poor

Eli

Disliked: Amenities
Did not gave me the room i reserved
Stayed 2 nights in Nov 2025

10/10 Excellent

Xiaoping

Stayed 4 nights in Oct 2025

8/10 Good

Yoani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The breakfast menu is fine, but it was not free and the bar was minimal and not always staffed.
Stayed 15 nights in Oct 2025

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but a little far to downtown shopping and dining area
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA C.

Liked: Cleanliness, staff & service, property conditions & facilities
We like it
Stayed 4 nights in Oct 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Use the valet for your luggage unless you want to carry your bags up and down at least four normal flights of stairs on the way to the elevators. The food in the restaurant was rather bland. The breakfast is pricey at 500 pesos per person. Otherwise, the hotel is great, well-located, and staff is helpful. The standard room is a bit cramped.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aurelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y seguro
Stayed 1 night in Sep 2025

10/10 Excellent

Andreina, Doral

Stayed 4 nights in Sep 2025

10/10 Excellent

Gerardo Antonio Siqueff

Stayed 2 nights in Aug 2025

10/10 Excellent

Mauricio, Leon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place
Stayed 4 nights in Sep 2025

6/10 Okay

Orlando L.

Liked: Staff & service
Stayed 9 nights in Jul 2025

8/10 Good

Alejandro

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Mucho olor a humedad en habitaciones y pasillos Pésimo servicio de elevadores, solo 1 de 3 operando, espera de hasta 15 minutos para bajar del piso 12
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Stayed 1 night in Aug 2025