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Barceló México Santa Fe

5.0 star property
5-star luxury hotel near Expo Santa Fe Mexico

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Photo gallery for Barceló México Santa Fe

Lobby
Outdoor banquet area
Outdoor banquet area
Junior Suite
Daily buffet breakfast (MXN 320 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Mexico City
  • Place, Expo Santa Fe Mexico
    ‪7 min walk‬
  • Place, Santa Fe Center Mall
    ‪14 min walk‬
  • Place, Parque La Mexicana
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪50 min drive‬

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Exterior

Holiday Inn México Santa Fe by IHG

Santa Fe
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 376 reviews
The price is CA $107
CA $128 total
includes taxes & fees
Apr 5 - Apr 6
Holiday Inn México Santa Fe by IHG

About the area

Mexico City

Santa Fe stay.Your stay at this Santa Fe hotel places you within 2 miles (3 km) of Expo Santa Fe Mexico and Santa Fe Center Mall. Parque La Mexicana and Tecnologico de Monterrey - Santa Fe are also within 2 miles (3 km).

What's nearby

  • Samara Shops - 7 min walk - 0.6 km
  • Expo Santa Fe Mexico - 7 min walk - 0.6 km
  • Tecnologico de Monterrey - Santa Fe - 12 min walk - 1.0 km
  • Santa Fe Center Mall - 14 min walk - 1.2 km
  • Parque La Mexicana - 14 min walk - 1.2 km

Getting around

  • Santa Fé Station - 15 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 51 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Quattro - ‬8 min walk
  • ‪Restaurant CUA - ‬7 min walk
  • ‪Giornale - ‬1 min walk
  • ‪Cúa - ‬8 min walk

About this property

Barceló México Santa Fe

5-star luxury hotel near Expo Santa Fe Mexico
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A health club, a terrace, and tour/ticket assistance are also featured at the luxury Barceló México Santa Fe. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

  • 300 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Barceló México Santa Fe offers 300 accommodations with safes and hair dryers. Beds feature premium bedding. 36-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Hilton Garden Inn Mexico City Santa Fe
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  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is CA $113
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includes taxes & fees
Apr 11 - Apr 12
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (MXN 120 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 320 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 195 for children
  • Airport shuttle fee: MXN 850 per vehicle (one way)
  • Covered self parking fee: MXN 120 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Camino Real Hotel Santa Fe
Camino Real Santa Fe
Camino Real Santa Fe Mexico Hotel Mexico City
Camino Real Santa Fe Mexico Mexico City
Camino Real Santa Fe Hotel
Camino Real Hotel
Camino Real Santa Fe Mexico Mexico City

Barceló México Santa Fe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2007 out of 2901 reviews
Rating 8 - Good. 485 out of 2901 reviews
Rating 6 - Okay. 206 out of 2901 reviews
Rating 4 - Poor. 124 out of 2901 reviews
Rating 2 - Terrible. 79 out of 2901 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

cessar, OXNARD

Disliked: Property conditions & facilities
Worst service and attitude from staff. Had a terrible experience with our christmas dinner, unbearable food quality. Most or the few amenities where closed
Stayed 3 nights in Dec 2025

10/10 Excellent

EDGAR

Stayed 2 nights in Dec 2025

10/10 Excellent

Sergio

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and room service
Stayed 1 night in Dec 2025

8/10 Good

Maria Del Carmen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place, clean room, front desk nice, but answering the phone, it takes many phone calls to someone answer. The change of ownership and name of the hotel wasn’t notified. Everything else was very nice, good location, not amenities but one restaurant with good food..
Stayed 4 nights in Dec 2025

8/10 Good

Billy

Liked: Cleanliness, amenities, property conditions & facilities
Muy satisfecho
Stayed 3 nights in Dec 2025

8/10 Good

Mario Alberto Cervera

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel bonito y con personal muy atento. El único detalle en este diciembre de 2025 es que acaba de cambiar de dueño: dejó de ser Camino Real y ahora pertenece a la cadena Barceló. Ese cambio ha generado algunos atrasos operativos; ojalá los resuelvan pronto.
Stayed 1 night in Dec 2025

4/10 Poor

Manuel

Business traveller
Disliked: Staff & service, amenities
The change felt on day one - not a camino real anymore - disappointing good selling price customers feeling the pain
Stayed 1 night in Dec 2025

10/10 Excellent

Kristty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente customer service and very clean amenities
Stayed 4 nights in Dec 2025

2/10 Terrible

Carlos

Disliked: Staff & service, property conditions & facilities, room comfort
30 minutes to check in with only 3 people ahead of me and 2 front desk staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ari

Stayed 6 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 1 night in Nov 2025

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleqn rooms and nice products
Stayed 2 nights in Nov 2025

10/10 Excellent

JESUS EDUARDO

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were kind!
Stayed 2 nights in Nov 2025

6/10 Okay

Salvador, Tomball

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms are very old, good for the price and for a short term stay but I'd be hesitant on longer stays due to poor cleaning and old facilities.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Alexander

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel had a naco-style event all day and night. It was like getting a room at the fair. It shook the room, and was audible over the in room television. We called the staff 5 times to see why there was such an event being held on a Tuesday, but we were dismissed, lied to, or ignored each time. If you’re looking to get a good rest (like we were) this is not a good option
Stayed 1 night in Nov 2025

10/10 Excellent

alejandro

Stayed 1 night in Nov 2025

2/10 Terrible

Cesar

Business traveller
Pesima atencion a cliente, me cobraron 2 veces la misma noche y aun no nos dan respuesta. Nadie contesta los telefonos o le dan seguimientopara aclarar el tema; el sr Ivan Jesus Ramirez dijo que “iba a revisar” y ya tiene mas de 2 semanas y nada.
Stayed 1 night in Nov 2025

10/10 Excellent

Hugo

Stayed 3 nights in Nov 2025

6/10 Okay

Kamalpreet Kaur

Stayed 2 nights in Nov 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff is always great! I always go back
Stayed 4 nights in Nov 2025

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Nov 2025

8/10 Good

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
El hotel bonito, no había enchufes en el cuarto.
Stayed 1 night in Nov 2025

4/10 Poor

Jose Hernan

Travelled with family
Liked: Staff & service, amenities
I had already been told not to stay at this hotel, but I stayed there anyway, and badly, because it was the venue for a wedding. The service is excellent, no complaints, but the rooms are ugly, the TV is 30 inches, my room had a 'living area' with a view of the closet, there was no table for dining. The shower and sink mixer were frustrating; they had installed some water savers that produce annoying little streams of water. The furniture looked old and a bit worn out. The worst part!! The safe was not fixed to anything, it could be taken away!! The curtain was loose and a lot of light was coming in, I reported it and they fixed it, but the curtains are not blackout, a lot of light comes in. The bed creaked... it reminded me of porn movies!!! Did I already tell you about the little water sprays in the sinks? Terrible!!
Stayed 3 nights in Nov 2025

10/10 Excellent

ENRIQUE

Stayed 2 nights in Oct 2025