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Best Western Majestic

3.0 star property
3-star hotel near Zócalo

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Photo gallery for Best Western Majestic

Reception
Creator video
Bar (on property)
Bar (on property)
32-inch TV with cable channels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Place, Metropolitan Cathedral
    ‪2 min walk‬
  • Place, National Palace
    ‪3 min walk‬
  • Place, Zócalo
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Accessible Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Accessible Two Double Room

  • Sleeps 4

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for King or Twin Room

Combined shower/tub, free toiletries, hair dryer, towels

King or Twin Room

  • Sleeps 2

View all photos for Two Double Room

Combined shower/tub, free toiletries, hair dryer, towels

Two Double Room

  • Sleeps 4

View all photos for twin Room

Premium bedding, in-room safe, desk, laptop workspace

twin Room

  • Sleeps 2

View all photos for king Room

Premium bedding, in-room safe, desk, laptop workspace

king Room

  • Sleeps 2

King Suite

  • Sleeps 2

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About the area

Mexico City

Heart of Mexico City.A stay at this Historic Center hotel places you steps from Zócalo and within a 10-minute walk of Palacio de Bellas Artes. Paseo de la Reforma and Angel of Independence Monument are also within 3 miles (5 km).

What's nearby

  • Madero Street - 1 min walk - 0.0 km
  • Metropolitan Cathedral - 2 min walk - 0.2 km
  • National Palace - 3 min walk - 0.3 km
  • Zócalo - 3 min walk - 0.3 km
  • Palacio de Bellas Artes - 10 min walk - 0.9 km

Getting around

  • Zocalo Station - 3 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Centro Refrescante Coca Cola - ‬1 min walk
  • ‪El Balcón del Zócalo - ‬4 min walk
  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪hotel majestik - ‬4 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Best Western Majestic

3-star hotel near Zócalo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Majestic.

This 3-star Mexico City hotel is smoke free.

  • 84 guestrooms or units
  • 7 levels
  • Built in 1937
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western Majestic offers 84 accommodations with espresso makers and safes. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 15 and September 16.
The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Air conditioning is not provided. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Best Western Majestic Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 451 out of 1006 reviews
Rating 8 - Good. 259 out of 1006 reviews
Rating 6 - Okay. 153 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 72 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to in CDMX , a traditional big city hotel with all the services one would expect. old fashioned in a good way with even an elevator operator and fountain in the lobby . the huge windows open on to great views of the Zocalo big high ceilings and thick draperies old deep tubs for soaking in hot water . rooftop restaurant is convenient and perfectly adequate open late excellent service ...the \\hotel may be not up to date for some... heavy dark furniture , but it is all serviceable , note : no direct vehicle access from pedestrian streets and can be noisy from Zocalo crowds and buskers very Traditional and a good value for walkable to centro locations
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeffery

Stayed 4 nights in Oct 2025

10/10 Excellent

alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Stephan, Charlotte

Stayed 1 night in Oct 2025

6/10 Okay

Mirna

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Susana

Stayed 1 night in Jun 2025

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was great! Location, friendliness, cleanness, and the mattresses were very comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, amenities
Recomendado
Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly. Only down side is the elevator which is only bad since it has an operator so sometimes it takes awhile for it to come since there is only one.
Balcony from room
View from room
Dessert at the restaurant
Stayed 3 nights in Sep 2025

10/10 Excellent

Blanca, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Sep 2025

10/10 Excellent

Blanca, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complains! Good service professional staff !!
Stayed 1 night in Sep 2025

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, Horrible, Horrible hotel

Hotel was the worst. It was nasty and I would NEVER recommend this hotel to anyone.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

mehdi

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Old lady from 1937 in need of TLC. Rooms are bare no iron no mini fridge not enough power outlets and dated furnitures . The mattress is firm like a stone. The windows are single pane no isolation and we can also hear the other rooms. The building is great and the view on the place is unique. The front desk person are not exactly friendly and not very helpful . For what we get it’s overpriced . It could be an amazing place with some basic investments and training
Stayed 5 nights in Aug 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed sheets were dirty, when i asked for new ones the lady had a really bad attitude. The bathroom door handle was getting stuck and ee couldn't open it from the inside so we called maintenance and the fixed but the next day the handle fell off we called maintenance again and they never showed up. The balcony was full of hanging wires which made me think iy was not safe. They had fans to offer and i requested one but i never got it. Ill not stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone excellent
Stayed 2 nights in Jul 2025

6/10 Okay

Tiffany

Liked: Staff & service, amenities
I liked that the hotel is close to many stores and is basically walkable. Staff was very helpful and informative. Bathroom was okay, could definitely use some improvement. Bedsheets were not clean, had some hairs on them. The hotel lobby was nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Iouri

Liked: Staff & service
Stay here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Navil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

GERARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Armando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No towels on the room, no fan, too hot, window was opened and mosquitos were inside. Beds are way too small even for a single person.
Stayed 1 night in Aug 2025

8/10 Good

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service
Liked location. Disliked no fridge, receptacle plugs in poor condition
Stayed 3 nights in Jul 2025

6/10 Okay

DILIA

Stayed 1 night in Aug 2025