Camino Real Polanco Mexico

4.5 star property
Family-friendly 4.5-star hotel near Parque Zoologico de Chapultepec

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Photo gallery for Camino Real Polanco Mexico

5 restaurants, breakfast, lunch, dinner served; international cuisine
Living area
Private pool
Bar (on property)
Junior Suite Superior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning

Explore the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Chapultepec Castle
    ‪12 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Auditorio Nacional
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Room options

Deluxe Superior King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite

  • 112 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View Two Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Chapultepec

  • 117 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Dos Camas

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Dos Camas

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Superior Double Garden View

  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Suite Fiesta

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior King Garden View

  • Sleeps 2
  • 1 King Bed

Deluxe Superior Two Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Virreyes

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

Camino Real Club King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior King

  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

City center stay.Within a 15-minute walk of this Reforma hotel, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Chapultepec Castle and Parque Zoologico de Chapultepec are also within 2 miles (3 km).

What's nearby

  • Chapultepec Castle - 12 min walk - 1.0 km
  • Parque Zoologico de Chapultepec - 14 min walk - 1.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km
  • U.S. Embassy - 19 min walk - 1.6 km
  • Auditorio Nacional - 2 min drive - 1.9 km

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cafe Tamayo - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪Centro Castellano - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Huerta Polanco - ‬5 min walk

About this property

Camino Real Polanco Mexico

Family-friendly 4.5-star hotel near Parque Zoologico de Chapultepec
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 22 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Camino Real Polanco Mexico. Free self parking is available.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 712 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 coffee shops
  • Built in 1968
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.Ā This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2007 out of 2671 reviews
Rating 8 - Good. 393 out of 2671 reviews
Rating 6 - Okay. 162 out of 2671 reviews
Rating 4 - Poor. 53 out of 2671 reviews
Rating 2 - Terrible. 56 out of 2671 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Whitney

Stayed 3 nights in Feb 2025

2/10 Terrible

RODOLFO, Miami

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in staff was so rude, they make me wait in line for 36 min, even though I already make the line by my room was ready. They lied to me and never took care of me until I talked to the manager, blue passport holders where treated as pop stars! I will never come back
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay if you get the chance

Striking hotel, with good facilities and a unique vibe
Stayed 2 nights in Mar 2025

10/10 Excellent

Braulio

Stayed 3 nights in Feb 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel with easy access to restaurants and bars within walking distance.
Stayed 6 nights in Mar 2025

10/10 Excellent

MINA

Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in a great location

We loved everything about this hotel located across the street from Chapultepec Park. If we ever return to CDMX, we will likely return to this gem of a hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Marisol, San Diego

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean and friendly staff. Our flight was delayed and the Hotel was accommodating to that, late check in was smooth and much appreciated. We enjoyed the Mezcal Bar. The pool area was nice, water was warm (heated pool).
Stayed 4 nights in Feb 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Architect and filmmaker couple enjoy Camino Real

This is an incredible hotel designed by Ricado Lagoretta years ago but updated beautifully. Full of vibrant colors it is a joy to walk through. The service is impeccable and the location next to the extraordinary museum of anthropology located un the Bosque de Chapultepec. We are also well located to use Uber which is half the cost of taxis to get around. We joined the Camino Club, a section of about 200 updated and well appointed rooms that provides excellent breakfasts included in their club room overlooking 5 stories below an excellent swimming pool. It also includes for one hour in the evening a beautiful display of hors d'oeuvres, deserts and drinks which often substituted for dinner. Finally those attending all our needs in the club room were so helpful and gracious. We left many individual recommendations. We would highly recommend this hotel.
Stayed 7 nights in Mar 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good service
Stayed 2 nights in Mar 2025

10/10 Excellent

JORGE, Agoura Hills

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good property
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall, sometimes cleaning staff would forget to leave any towels for us, but nothing that wasn’t easily solved. Breakfast was always great
Stayed 14 nights in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Laura del Pilar

I had a nice time at your hotel, thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

Esther

Liked: Cleanliness
Stayed 7 nights in Feb 2025

10/10 Excellent

Felipe

Stayed 4 nights in Feb 2025

6/10 Okay

Anthony

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Angelo, RIVER FOREST

Stayed 7 nights in Feb 2025

8/10 Good

Maria

Stayed 3 nights in Feb 2025

10/10 Excellent

yukiko

Stayed 3 nights in Feb 2025

10/10 Excellent

Juan Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camino Real in Polanco Mexico, was incredibly accommodating and everyone is very pleasant. It was a last minute booking and they treated us like they were expecting us a month ago. It felt amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in a great neighborhood.
Stayed 2 nights in Feb 2025