Camino Real Polanco Mexico

4.5 star property
Family-friendly 4.5-star hotel near Parque Zoologico de Chapultepec

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Photo gallery for Camino Real Polanco Mexico

5 restaurants, breakfast, lunch, dinner served; international cuisine
Property preview
Living area
Bar (on property)
Junior Suite Superior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included

Explore the area

View in a map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Chapultepec Castle
    ‪12 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

Deluxe Superior Two Beds

8.8 out of 10
Excellent
(19 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King

9.0 out of 10
Wonderful
(97 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

Camino Real Club King

9.0 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View King

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Superior Garden View Two Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

Camino Real Club Superior King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Superior King Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Plus King

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Doble

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Dos Camas

9.2 out of 10
Wonderful
(89 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

City center stay.Within a 15-minute walk of this Reforma hotel, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Chapultepec Castle and Parque Zoologico de Chapultepec are also within 2 miles (3 km).

What's nearby

  • Avenida Presidente Masaryk - 5 min walk - 0.5 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Chapultepec Castle - 12 min walk - 1.0 km
  • Parque Zoologico de Chapultepec - 14 min walk - 1.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cafe Tamayo - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪Centro Castellano - ‬4 min walk
  • ‪El Fogoncito - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Camino Real Polanco Mexico

Family-friendly 4.5-star hotel near Parque Zoologico de Chapultepec
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 22 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Camino Real Polanco Mexico. Free self parking is available.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 712 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 coffee shops
  • Built in 1968
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2304 out of 3064 reviews
Rating 8 - Good. 456 out of 3064 reviews
Rating 6 - Okay. 178 out of 3064 reviews
Rating 4 - Poor. 58 out of 3064 reviews
Rating 2 - Terrible. 68 out of 3064 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josue, Los Gatos

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2025

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Stayed 1 night in Aug 2025

8/10 Good

Miriam, Berkeley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful exterior but rooms not really up to par. Staff is amazing. Because of reviews here we got a room in the Casa Club that comes with breakfast, free snacks all day, and a complimentary 7-8 pm drinks and treats. One staff member, Guadalupe, was truly amazing with us and our 7-year old. Made us all feel special and taken care of. But everyone was +. The location is good. Easy to access through two streets, which turned out quite useful since one of the streets was closed for the Sunday Ciclovia. Pretty easy to get around with Uber and not expensive. Easy to walk to Polanco, and lots of restaurants and stores. The property is truly unique and interesting, beautiful. So many different restaurants and areas in the hotel, and so many activities happening all the time. The pool was fun... and it was warm! Lovely area with lots of tables and lounge chairs. They even have a staffed bar and you can get food. Kind of annoying that the only way to get towels is to get them from the gym. No real place to leave them but just on the chair. Now to the rooms. We were told we were in a semi-renovated room and here is something to pay attention: the beds are NOT queen, they are full and this is a huge issue if you are traveling with children. Rooms only accommodate 2 people really. The bathroom was bad. Weird construction, door was in a bad place, didn't close. Hooks were falling off. Rain shower is annoying, especially with soap dispensers behind it. Electricity was wonky.
Stayed 5 nights in Aug 2025

6/10 Okay

myeongsoo

Travelled with partner
Disliked: Staff & service, amenities
Okay 3 star hotel in good neighborhood and also heritage
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying in this hotel and as always it was a pleasure. The staff is amazing and the hotel itself is great
Stayed 4 nights in Aug 2025

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

10/10 Excellent

Alina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida del Cafe Tamayo, me encanta, he probado casi todo el menu y no me decido por que es mas rico. La señorita que atiende en la tarde, creo se llama Erica, (con 5 años de servicio) muy amable y servicial. En el restaurante, el buffet también muy variado y muy rico. Todo el personal muy rápido y ágil lo cual se agradece cuando tienes prisa. Me encanta lo privado que son los cuartos, no se escucha nada de ruido de otros huéspedes, ni los bebes llorando ni nada. Todo el personal que me atendió fue muy amable, desde las personas en el lobby, los que llevaron mi equipaje, las señoritas de limpieza, los de room service. El cuarto es bastante amplio y cómodo. No tuve oportunidad de meterme a la alberca, ni ir al gym, pero pase y se ven muy limpios. Cada que tengo que viajar a la CDMX procuro quedarme por la cercanía a los asuntos que voy, y la comodidad del hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Faby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberían poner ambiente musical en el área de alberca, en mi primer comida no me aplicaron ningún descuento y se supone tenía descuento del 10% por integrantes. Y no se aplicó.
Stayed 4 nights in Jul 2025

10/10 Excellent

Faby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, sugerencia: deberían poner ambiente musical en el área de alberca sería bueno 😁
Stayed 1 night in Aug 2025

6/10 Okay

HECTOR

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible beds!!!! AC, no working!!! Requested a change of room, finally near midnight we were sent to a much better room where beds were confortable and AC, worked as it must be in a good hotel. They should never offer rooms that are not renovated, with terrible conditions!!! The stay at the new room was very good though…
Stayed 3 nights in Aug 2025

10/10 Excellent

Olivero

Travelled with family
Liked: Staff & service
Hotel is spaciouus.
Stayed 4 nights in Jul 2025

6/10 Okay

Harrison

Stayed 3 nights in Aug 2025

10/10 Excellent

Santosh

Stayed 2 nights in Aug 2025

10/10 Excellent

Libia Jemima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🤗
Stayed 3 nights in Jul 2025

10/10 Excellent

Libia Jemima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, lugar tranquilo para descansar y cerca de todo, lo recomiendo al 100%
Stayed 1 night in Aug 2025

10/10 Excellent

alejandro, san antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great architecture!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Monserrat

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael

Stayed 8 nights in Jul 2025

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

CARLOS, Holdrege

Stayed 3 nights in Jul 2025

10/10 Excellent

Javier, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Excellent Service!
Stayed 1 night in Jul 2025

10/10 Excellent

Ginel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Bello, limpio, cerca de muchos lugares ricos para comer. Muy amables todos! Comimos rico en el BLUE BAR del hotel y las margaritas deliciosas!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Irineo S, Unión City

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025