Camino Real Polanco Mexico

4.5 star property
Family-friendly 4.5-star hotel near Parque Zoologico de Chapultepec

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Photo gallery for Camino Real Polanco Mexico

Enjoy a sumptuous spread at our buffet, featuring a variety of dishes and fresh fruits.
Relax in a stylish room with a made bed, wooden nightstand, and flat-screen TV.
Relax in a stylish space with a circular table and mesh chairs, surrounded by a patterned tile floor and blue-hued walls.
Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Enjoy relaxing in this well-appointed living area with a grand piano, high ceiling, and comfortable seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning

Explore the area

View in a map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Chapultepec Castle
    ‪12 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Auditorio Nacional
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Room options

Deluxe Superior King

9.6 out of 10
Exceptional
(18 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View Two Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View King

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Dos Camas

9.2 out of 10
Wonderful
(83 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Plus Doble

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Plus King

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior King Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Two Beds

8.8 out of 10
Excellent
(19 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)
  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

Camino Real Club King

9.0 out of 10
Wonderful
(20 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King

9.2 out of 10
Wonderful
(92 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

City center stay.Within a 15-minute walk of this Reforma hotel, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Chapultepec Castle and Parque Zoologico de Chapultepec are also within 2 miles (3 km).

What's nearby

  • Chapultepec Park - 8 min walk - 0.8 km
  • Chapultepec Castle - 12 min walk - 1.0 km
  • Parque Zoologico de Chapultepec - 14 min walk - 1.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km
  • Auditorio Nacional - 2 min drive - 1.9 km

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cafe Tamayo - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪Centro Castellano - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Huerta Polanco - ‬5 min walk

About this property

Camino Real Polanco Mexico

Family-friendly 4.5-star hotel near Parque Zoologico de Chapultepec
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 22 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Camino Real Polanco Mexico. Free self parking is available.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 712 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 coffee shops
  • Built in 1968
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2133 out of 2840 reviews
Rating 8 - Good. 422 out of 2840 reviews
Rating 6 - Okay. 165 out of 2840 reviews
Rating 4 - Poor. 58 out of 2840 reviews
Rating 2 - Terrible. 62 out of 2840 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

nathan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
The Palms & Spa was exactly what I was looking for—peaceful, elegant, and close to the South Beach action without the party chaos. From the moment we arrived, the staff was warm, attentive, and professional. The cleanliness of the entire property was outstanding—easily a 9.8. A true gem for those seeking a relaxing yet perfectly located stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

alejandro, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great like always!
Stayed 2 nights in May 2025

10/10 Excellent

Hisashi, Brooklyn

Stayed 2 nights in Mar 2025

10/10 Excellent

Braulio

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, spacious, and renovated property. Very friendly staff and amazing food options. Would definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

VICTOR

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed repeatedly at Camino Real Polanco. Dollar-wise and location-wise, this is -if not the best- one of the best places to stay when visiting CDMX. The architecture is glorious, the staff is very friendly, and the place is well maintained.
Stayed 1 night in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and reliable hotel with excellent restaurants and service … Location , Location
Stayed 2 nights in May 2025

10/10 Excellent

JORGE A, Agoura Hills

Stayed 2 nights in Apr 2025

8/10 Good

Shano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would reccomend for convenience and the hotel is a vibe. If I was looking to nit pick it can get crowded and busy as it is a huge hotel but a good one.
Stayed 1 night in Apr 2025

10/10 Excellent

Esequiel, san antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes the hotel over top.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Rafael

Stayed 4 nights in Apr 2025

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

roger

Business traveller
Disliked: Staff & service

Camin NO

Stayed 2 nights in Apr 2025

10/10 Excellent

karin, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thayrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la estadía. Todo el personal muy amable y atento. Los pretzels del minibar una delicia.
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

MARIANA ELIZABETH VAN OLST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Guillermo Alejandro, Mexico

Liked: Staff & service, amenities, property conditions & facilities
All Good Services great
Stayed 2 nights in Apr 2025

6/10 Okay

Jaime

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I booked a king size bed and I got two uncomfortable small beds
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis Gonzalo

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice. Parking extremely expensive
Stayed 3 nights in Apr 2025

10/10 Excellent

sergio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrico de varios barrios
Stayed 3 nights in Apr 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Have been going for 40 years

Room service is much better than before - chilaquiles are very good. Room maintenance lacks - shower door scrapes on entry - room 1512 - light can be seen through door at night, entire piece of wood falls off on closet, shampoo bottle doesn't work.... little details. We stayed two weeks at Xmas and then another week over Holy Week. Much improved, but can be better. Phones from 1970 and TV offerings are very poor. Need to have better web-site / better electronics. Restaurants were empty.... muy "desangelados".
Stayed 8 nights in Apr 2025

10/10 Excellent

omar

Stayed 2 nights in Apr 2025