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Casa Polanco Hotel Boutique

5.0 star property
5-star luxury hotel near Avenida Presidente Masaryk

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Photo gallery for Casa Polanco Hotel Boutique

Front of property
Creator video - submitted by Naty's Travel Favs
Breakfast, lunch and dinner served
Premier Park View | View from room
In-room dining

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
84 Luis G. Urbina Polanco III Sección, Mexico City, CDMX, 11540
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Chapultepec Park
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe King Size

Deluxe King Size

Deluxe King Size

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Park View

Premier Park View

Premier Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Polanco

Suite Polanco

Suite Polanco

  • Park view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Anatole

Suite Anatole

Suite Anatole

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Lincoln

Suite Lincoln

Suite Lincoln

  • Park view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Double Patio View

Premier Double Patio View

Premier Double Patio View

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Patio View

Premier Patio View

Premier Patio View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Front of property

The Alest Hotel

Polanco
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
4.9 out of 5, Exceptional, 342 reviews
The price is CA $602
CA $720 total
includes taxes & fees
Jul 13 - Jul 14
The Alest Hotel

About the area

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco hotel, you'll find Avenida Presidente Masaryk and Chapultepec Park. Parque Zoologico de Chapultepec and National Museum of Anthropology are also within 2 miles (3 km).

What's nearby

  • Lincoln Park - 1 min walk - 0.1 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Paseo de la Reforma - 3 min walk - 0.3 km
  • French Embassy - 3 min walk - 0.3 km
  • Chapultepec Park - 8 min walk - 0.8 km

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Auditorio Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪Mariscocho - ‬2 min walk
  • ‪Mandolina - ‬2 min walk
  • ‪Limantour - ‬2 min walk
  • ‪Casa Portuguesa - ‬2 min walk
  • ‪Joselo - ‬2 min walk

About this property

Casa Polanco Hotel Boutique

5-star luxury hotel near Avenida Presidente Masaryk
Casa Polanco Hotel Boutique offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the luxury Casa Polanco Hotel Boutique. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Free valet parking is available. A complete renovation of Casa Polanco Hotel Boutique was completed in June 2022.

This Colonial Mexico City hotel is smoke free.

  • 19 guestrooms or units
  • 3 levels
  • 2 buildings
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Bellhop
  • No smoking on site
  • Dining venue
Casa Polanco Hotel Boutique offers 19 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Front of property
The Alest Hotel
Polanco
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
4.9 out of 5, Exceptional, 342 reviews
The price is CA $602
CA $720 total
includes taxes & fees
Jul 13 - Jul 14
The Alest Hotel

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 130.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 70 (one-way), (up to 18 years old)
  • Rollaway bed fee: USD 130.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Polanco
Casa Polanco Mexico City
Casa Polanco Hotel Boutique Hotel
Casa Polanco Hotel Boutique Mexico City
Casa Polanco Hotel Boutique Hotel Mexico City

Frequently asked questions

How close is Casa Polanco Hotel Boutique to the airport?

Casa Polanco Hotel Boutique is 11.1 mi (30-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Casa Polanco Hotel Boutique have an airport shuttle?

Casa Polanco Hotel Boutique offers an airport shuttle 24 hours a day, on request, for a charge of USD 70 per vehicle, one-way.

Does Casa Polanco Hotel Boutique offer free breakfast?

Casa Polanco Hotel Boutique offers free full breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Casa Polanco Hotel Boutique?

No, there is no casino at this hotel.

What time is check-in at Casa Polanco Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Casa Polanco Hotel Boutique?

This hotel offers free valet parking.

Does Casa Polanco Hotel Boutique have a pool?

Casa Polanco Hotel Boutique does not have a pool.

Does Casa Polanco Hotel Boutique have a restaurant?

Casa Polanco Hotel Boutique is home to La Veranda, which features happy hour.

Does Casa Polanco Hotel Boutique have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy, deep-tissue massages, and reflexology.

How close is Casa Polanco Hotel Boutique to downtown Mexico City?

Casa Polanco Hotel Boutique is 4.1 mi away from Mexico City.

Casa Polanco Hotel Boutique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 57 out of 59 reviews
Rating 8 - Good. 2 out of 59 reviews
Rating 6 - Okay. 0 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ARNALDO SANCHEZ

Liked: Cleanliness, staff & service, property conditions & facilities
It is an outstanding place to stay!!!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Absolutely stunning hotel in the heart of Polanco. From the moment you arrive, the staff makes feel special. The rooms may be on the smaller size but the attention the details make up for it. The amenities are luxurious and plentiful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dennison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place & people!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was fantastic. We travel a lot and this was the best service we have ever had. The amenities were fantastic.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, food, location and service. Clean everywhere. Top notch stay!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ed

Super great staff
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
This place is wonderfully chic and the staff is great!
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Arjiel Garduque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hospitality from arrival till departure.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Zhi Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I ever been to in my life, incredible service!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel feells like home from the moment you step into the garden. We loved every minute of our stay. Very friendly staff. Super comfortable surroundings and delicious food and drinks. Would stay again in a heartbeat. We felt fully refreshed after our stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best. The hotel is one of the best in Mexico City.,
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place and people. A big house right in the heart of polanco.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just like a house Amazing!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, the staff was excellent, the rooms and common spaces excellent, the cleanliness and attention to detail fantastic, the concierge excellent, they take really good care of their guests .
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique property in the heart of Polanco, loved the personalized service and high quality facilities.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is incredible, sophisticated and very small, super luxury bedrooms. Super well located. Delicious drinks.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness
Goof
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Polanco treat you like family. They welcomed us so warmly. The rooms are perfectly setup. It felt like home away from home but luxurious at the same time. Highly recommend.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Casa Polanco. The hotel was quiet, yet had a fun library and patio to socialize in. Great service.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Place to Stay in Polanco

Fantastic charming home away from home. The service is some of the best I have ever experienced. Will be back!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t ask for a better hotel experience. Actually it’s hard to call Casa Polanco a hotel; it’s more like a charming Hacienda. From the moment you arrive, you feel like you are staying with close friends or family. Charming staff, excellent breakfast and lunch items, and an excellent array of beverages, including liquor, beer, and wine, all at no additional charge. The rooms are wonderfully appointed and clean. We will definitely return to Casa Polanco on our next trip to Mexico City.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in Mexico City will always be my first choice. Walkable to restaurants, shopping, etc. Loved our suite, amenities, garden seating, library for chilling, food! Thank you to the staff for making our stay perfect.