The area is just perfect. the best in mexico city by far !
no ones speak a word of english in this hotel. So it is not easy when you do not speak spanish! I had few issues during my stay and I was not able to talk to the front desk about them.
The room was awesome. I probably got the best view on top floor. I spent hours looking at the city ! Magical!
The appartement is nice. However you get only the basics inside.
I saw a ash tray in the room ! why ?! This hotel should be smoke free ! at least no smell of cigaratte so it was ok but you might not experience the same.
Housekeeping was great. However on a satuarday I did not leave any tips as it was mention no housekeeping on weekend. She barely did the room. no towel change, worst was not toilet paper was running out and she did not give me new one. I finished my stay with no toilet paper at all, great!... I gave tips all the others days so it was not really pleasant.
soundproof is not good. So you will hear others people in the rooms close to you. Which mean you quality sleep will be impact from other. The first 5 nights were fine I could deal with it. However my last nigh new people came in at around 10 pm and had sex party untill 6 am ! screaming like in a movie ! The night before taking my flights ! this thing was horrible! So be aware of it. You can ask for a quiet room. There is one room without neighbor on each floor.
overall great hotel, good location. Just hope to not have a special "masseuse" next door !
Lo Ășnico que cambiarĂa serĂan las almohadas, ya que parecen rocas. Hace falta ventilador, ya que hace mucho calor. Sugiero poner tapones para el ruido de otros cuartos.
Excelente lugar para quedarse. Es tranquilo, limpio, seguro. Me hubiera gustado tener un hervidor de agua ya que la estufa no calentaba.
El personal de recepciĂłn muy amable y atento.
Un hotel bien ubicado pero muy båsico, falta ventilación en habitación, faltan amenidades en baño cómo acondicionador, toallas, y les da el sol a las habitaciones asà que eso molesta porque sus cortinas no son suficientes.
We always stay here visiting CDMX, but this time our experience was a little different. We realized no towels were placed in our room after arriving late from dinner, we requested this at the small reception but the security didnât believed us. I told him he could go and check (with a surprised face) he mentioned that he will try to find some towels for us. After a few minutes he showed up with 2 body towels and asked me again if I was sure there were no towels, and I assured him and proceed to hand me the towels. Next morning I requested to get the rest of the towels and change the body towels as we used the body towels to face wash, hand wash, the security stated that towels are only replaced every 3 days (I usually understand this and do not request towel change everyday) stating that we got towels until 12:30am at night and we already used those towels, when returned to the room found out they left the same towels (that were in the floor) and only added face towels. This was not a good experience, after several visits to this hotel visiting Mexico City. Other than that hotel rooms are spacious, clean and hotel is well located.