Ratings based on 954 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 20, 2024 on Expedia
The AC of my room didn’t work at all. Terrible
Comment from Hotel Management
Feb. 21, 2024 by FAXT, Hotel Management
Dear JohnI offer you an apology for not satisfactorily complying with this point that he points out to us and that we understand was not pleasant during his stay, we appreciate you extending his comment to us and being able to act on this issue.We look forward to his return soon with the commitment to improve this area and be able to provide you with a completely satisfactory stay.Kind regards.
by A traveller
Posted Jan. 23, 2024 on Expedia
The hotel is excellent the room the amenities everything the only bad thing are the sorroundings of the hotel they are unsafe
Comment from Hotel Management
Jan. 23, 2024 by FAXT, Hotel Management
250 / 5,000Resultados de traducciónTraducciónDear Mariela,It has been a pleasure serving you, we look forward to her return.We regret that our exteriors were not to our liking, but rest assured that in our establishment you will always receive good services.Kind regards.
by A traveller
Posted Jan. 15, 2024 on Expedia
Nice staff.
Comment from Hotel Management
Jan. 15, 2024 by FAXT, Hotel Management
Estimado Gabriel,Agradecemos su preferencia, y el tiempo que ha tomado en responder nuestra encuesta de satisfacción.Ha sido un gusto poder atenderle.Esperamos pronto su regreso.Saludos cordiales.
by A traveller
Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Jan. 5, 2024 by Laura Ruiz, Hotel Management
Estimada Adriana muchas gracias por su visitaEsperamos pronto su regresoSaludos cordiales.
by A traveller
Posted Dec. 21, 2023 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by FAXT, Hotel Management
Estimada JudithMuchas gracias por su visita, grato saber su estadía fue agradable.Con gusto le esperamos prontoSaludos cordiales.
by A traveller
Posted Dec. 18, 2023 on Expedia
Esta ubicado dentro del centro comercial lo que hace sencillo encontrar de todo sin tener que pasar por el tráfico
Comment from Hotel Management
Dec. 18, 2023 by FAXT, Hotel Management
Estimada MarianaGracias por su visita y que grato saber que su estadía fue comoda y accesible con la plaza para realizar diferentes actividades durante su estancia.Le esperamos prontoSaludos cordiales,
by A traveller
Posted Dec. 13, 2023 on Hotels
Comment from Hotel Management
Dec. 18, 2023 by FAXT, Hotel Management
Estimado Jhon,Esperamos pronto su regreso con el gusto de atenderle y recibirle en ésta su casa.
by A traveller
Posted Dec. 12, 2023 on Hotels
Comment from Hotel Management
Dec. 18, 2023 by FAXT, Hotel Management
Agradecemos si preferenciaVuelva prontoSaludos cordiales.
by A traveller
Posted Nov. 15, 2023 on Expedia
Comment from Hotel Management
Dec. 5, 2023 by FAXT, Hotel Management
Michelle muchas gracias por hospedarte con nosotros.Un verdadero placer recibirte en casa, esperando pronto tu regresoSaludos cordiales.
by A traveller
Posted Nov. 5, 2023 on Expedia
Comment from Hotel Management
Nov. 28, 2023 by FAXT, Hotel Management
Buena tardeMuchas gracias por hospedarse con nosotros, ha sido un gusto atenderle, esperando pronto su regreso.Saludos cordiales.
