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Holiday Inn México Santa Fe by IHG

3.5 star property
3.5-star hotel in Santa Fe

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Photo gallery for Holiday Inn México Santa Fe by IHG

Exterior
Gym
Reception
Exterior
Suite, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Guillermo Gonzalez Camarena, 1400 Centro Ciudad Santa Fe, Mexico City, 01210
  • Place, Expo Santa Fe Mexico
    ‪2 min walk‬
  • Place, Parque La Mexicana
    ‪8 min walk‬
  • Place, Santa Fe Center Mall
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, in-room safe, desk, soundproofing

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

Holiday Inn Express Mexico Santa Fe by IHG

Santa Fe
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 910 reviews
The price is CA $97
CA $116 total
includes taxes & fees
Jul 26 - Jul 27
Holiday Inn Express Mexico Santa Fe by IHG

About the area

Mexico City

Santa Fe stay.Your stay at this Santa Fe hotel places you within 2 miles (3 km) of Expo Santa Fe Mexico and Santa Fe Center Mall. Ciudad de los Ninos and Tecnologico de Monterrey - Santa Fe are also within 2 miles (3 km).

What's nearby

  • Expo Santa Fe Mexico - 2 min walk - 0.2 km
  • Parque La Mexicana - 8 min walk - 0.8 km
  • Samara Shops - 10 min walk - 0.9 km
  • Tecnologico de Monterrey - Santa Fe - 12 min walk - 1.0 km
  • Santa Fe Center Mall - 12 min walk - 1.0 km

Getting around

  • Santa Fé Station - 14 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 54 min drive

Restaurants

  • ‪Café Torino - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Los Canarios - ‬2 min walk
  • ‪Carl's Jr. - ‬3 min walk
  • ‪Las Enchiladas - Santa Fe - Menu Economico - ‬1 min walk

About this property

Holiday Inn México Santa Fe by IHG

3.5-star hotel in Santa Fe
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3892 square feet (362 square meters) and includes conference space. The business-friendly Holiday Inn México Santa Fe by IHG also features a fitness center, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 95 guestrooms or units
  • 7 levels
  • 3892 sq ft of conference space
  • 362 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn México Santa Fe by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
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The price is CA $106
CA $127 total
includes taxes & fees
Jul 26 - Jul 27
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Golf
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Self parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn México Santa Fe Hotel
Holiday Inn México Santa Fe

Frequently asked questions

How close is Holiday Inn México Santa Fe by IHG to the airport?

Holiday Inn México Santa Fe by IHG is 15.2 mi (54-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Holiday Inn México Santa Fe by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn México Santa Fe by IHG.

Does Holiday Inn México Santa Fe by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn México Santa Fe by IHG, but buffet breakfast is offered for a fee of MXN 150 for adults and MXN 150 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a casino at Holiday Inn México Santa Fe by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn México Santa Fe by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn México Santa Fe by IHG?

Free parking is not available at this hotel. Self parking is available for MXN 58 per day, and valet parking for MXN 58 per day.

Does Holiday Inn México Santa Fe by IHG have a pool?

Holiday Inn México Santa Fe by IHG does not have a pool.

Does Holiday Inn México Santa Fe by IHG have a restaurant?

Holiday Inn México Santa Fe by IHG is home to L Etoile, which features international cuisine.

Does Holiday Inn México Santa Fe by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn México Santa Fe by IHG to downtown Mexico City?

Holiday Inn México Santa Fe by IHG is 9.7 mi away from Mexico City.

Holiday Inn México Santa Fe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 394 reviews
Rating 8 - Good. 108 out of 394 reviews
Rating 6 - Okay. 31 out of 394 reviews
Rating 4 - Poor. 21 out of 394 reviews
Rating 2 - Terrible. 19 out of 394 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

paola

Liked: Property conditions & facilities
Excellent hotel. The restaurant staff was super friendly and we loved the food!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Gabriela

Disliked: Cleanliness, property conditions & facilities
Mal hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JEZREEL

Great place. Quiet and safe.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and friendly staff. The hotel and room were very clean, all very lovely.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, communication
Great property in a very nice part of the city.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Tsuneki Edmundo

Liked: Amenities
Great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

8/10 Good

SALVADOR

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room, helpful staff at frontdesk. Did not know that amenities (gym and pool), was out of order
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jimena

Liked: Cleanliness
Super
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Eduardo A

Disliked: Cleanliness, staff & service, property conditions & facilities
Fueniture in rooms ok.... the room was noisy, with light at night, no covers for cold, had to ask for them and took 2 calls and 1 hr to get them, the towels were thirty , old, smelly and harsh, incredible for a hotel of this "level and qualitiy"
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location, friendly staff

The hotel itself was clean and the employees at the reception were amazing. Very friendly and professional. They helped us all the time. The bedsheet of the room were stained ( there was some ink and other food stains). Everyday we were short of towels and they didn't refill the toilet paper. We would call the receptionist and it would be delivered right away. Location is perfect and plenty of stores, food and malls nearby. Very safe all day all night. Will stay again.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

mariza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2025
Verified

8/10 Good

ROGELIO

Liked: Cleanliness, amenities, property conditions & facilities, communication
What I liked the mostvwas the bed and the pillows. What I did not like is that the checkout is at 12 and have only until 14 hrs to send the info for the invoice.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Diana Paola

Liked: Cleanliness, staff & service, amenities
All good
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
0
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Elisa Alejandra

Liked: Staff & service
Disliked: Cleanliness, amenities
¡Falta limpieza y mantenimiento! La alfombra estaba sucia, habían papelitos y pedazos de envolturas en los rincones. Las cortinas son viejas y estaban tan sucias que se veían negras de las orillas, además de que habían partes que colgaban porque no les dan mantenimiento. El cancel del baño, medio limpio, colgamos el tapete por encima y al volverlo a usar vimos que le quedó marcada una franja de mugre. No hay bote de basura en la habitación, solamente el del baño que es pequeño. El papel de baño es de pésima calidad, casi transparente de lo delgado. Las sobrecamas estaban roídas. Las almohadas deformadas. Las toallas tenían mal olor. Y los colchones son terriblemente incómodos!! Tienen los resortes vencidos. Fue mi peor noche en un hotel. Lo único que se rescata es el personal de recepción y restaurante, son verdaderamente amables y agradables.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitación muy recomendable 10/10
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Diego

Liked: Cleanliness, staff & service
La ubicacion del hotel es excelente, pero las habitaciones estan algo sucias y descuidadas. Las toallas estan percudidas y se ven viejas. El lavabo tenia una gotera. No habia ganchos para colgar la ropa (aunque si nos prestaron ganchos despues de pedirlos en recepcion). En general se ve que la hace falta algo de mantenimiento.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diego Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado, cuarto equipado aunque no tenía cafetera, desayuno excelente y el restaurante bueno y limpio
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Luis Angel

Todo ok
Stayed 1 night in Mar 2026
Verified

8/10 Good

RAIMUNDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
si todo bien
Stayed 2 nights in Mar 2026