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Hotel Description

Family-friendly stay near Paseo de la Reforma

Polanco stay

Within a 10-minute walk of this Polanco hotel, you'll find Parque Zoologico de Chapultepec and Paseo de la Reforma. Also, Auditorio Nacional is within half a mile (1 km) and Angel of Independence Monument is within 2 miles (3 km).

Full-service spa, 24-hour fitness

A full-service spa, 3 restaurants, and 3 outdoor tennis courts are all featured at this hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the indoor pool and perks like free self parking and free WiFi.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $278* Per night/room 30 Mar. - 31 Mar.

Regency, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 2 Single Beds, Park View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 2 Single Beds (High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hyatt Regency Mexico City ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Mexico City

Everyone (4) Family (3)
3 out of 5
The bed was too hard

Posted by on 10 Oct. 2023

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5 out of 5
Comfortable, very clean, very friendly staff, great Concierge ( particularly Armando, Hugo)excellent generous Buffet breakfast, just a wonderful experience, Thanks!

Posted by on 8 Jun. 2022

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5 out of 5
Very friendly and helpful staff. Room impeccable cleaned daily. Very enjoyable experience.

Posted by , from MIAMI on 21 Mar. 2022

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5 out of 5
.

Posted by on 12 Jul. 2021

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5 out of 5

Posted by on 3 Sep. 2019

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5 out of 5

Posted by on 7 Aug. 2019

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5 out of 5

Posted by on 3 Jun. 2019

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Property Features

Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center, meeting rooms, and limo/town car service. A 24-hour fitness center, a sauna, and spa services are also featured at the family-friendly Hyatt Regency Mexico City. Free self parking is available.

  • 1 building
  • 755 guestrooms or units
  • 38 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1987
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 3
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (6.9 km / 4.3 mi)
  • Metro station: Auditorio Station (0.3 km / 0.2 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

AMADO - Onsite coffee shop.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Gloves are available to guests

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Mexico City
  • Hyatt Regency Hotel Mexico City
  • Hyatt Regency Mexico City
  • Mexico City Hyatt
  • Mexico City Hyatt Regency
  • Regency Hyatt Mexico City
  • Hotel Nikko Mexico City
  • Hyatt Regency Mexico City Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.