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LaiLa Hotel CDMX

4.0 star property
4-star Beaux Arts hotel near Paseo de la Reforma

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Photo gallery for LaiLa Hotel CDMX

Reception
Front of property - evening/night
Daily buffet breakfast (MXN 245 per person)
Lobby sitting area
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Diana the Huntress Fountain
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(46 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Reforma stay.At this Reforma hotel, you'll be within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Also, Angel of Independence Monument is within half a mile (1 km) and Chapultepec Park is within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Diana the Huntress Fountain - 2 min walk - 0.2 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • U.S. Embassy - 9 min walk - 0.8 km
  • Chapultepec Park - 12 min walk - 1.0 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Birria Colorado - ‬1 min walk
  • ‪Peltre Lonchería - ‬1 min walk

About this property

LaiLa Hotel CDMX

4-star Beaux Arts hotel near Paseo de la Reforma
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1087 square feet (101 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly LaiLa Hotel CDMX. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Beaux Arts Mexico City hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 1087 sq ft of conference space
  • 101 sq m of conference space
  • Built in 1974
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 990 out of 1457 reviews
Rating 8 - Good. 301 out of 1457 reviews
Rating 6 - Okay. 82 out of 1457 reviews
Rating 4 - Poor. 36 out of 1457 reviews
Rating 2 - Terrible. 48 out of 1457 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was a good hotel for a night. Customer service was good. We didn’t eat there. Beds were comfy.
Stayed 1 night in Aug 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall, good area, staff was friendly. Clean hotel. Rooms a bit small but good otherwise.
Stayed 2 nights in Aug 2025

8/10 Good

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2025

6/10 Okay

Kami

No good view. Not like a 4*
Stayed 4 nights in Aug 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast buffet, nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Gisella

Stayed 1 night in Aug 2025

10/10 Excellent

Obed

Stayed 6 nights in Jul 2025

10/10 Excellent

Esteban

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento y amable, bien ubicado y seguros alrededores con gran variedad de cafes, restaurantes y negocios varios.
Stayed 1 night in Jul 2025

10/10 Excellent

Bruna, Bal Harbour

Travelled with group
Liked: Amenities
Absolutely in the best location! The room was modern, clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Carolina

Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Business traveller
Liked: Amenities, property conditions & facilities
Estuvo todo vien
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, clean and walking distance to several must see places. The bell boys are excellent the lady at reception not so much but the rest is great will stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

edgar

Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
La atencion
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elio

Stayed 4 nights in Jun 2025

8/10 Good

Alejandra, Revere

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
La estadía solo fue por un par de días, el área al rededor habían muchas opciones de restaurante y el buffet de desayuno muy conveniente
Stayed 3 nights in Jun 2025

10/10 Excellent

RICARDO

Stayed 2 nights in May 2025

8/10 Good

Lupe

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Luis the bell boy and his evening shift coworker (bald head-sorry for not catching his name) were very attentive and helpful. The morning bell boys not so much. The rooms were very clean and accommodating! I had very little interaction with the front desk, but otherwise very helpful. The restaurant! The evening staff really nice and attentive. The food was great. Margarito, the morning waiter took care of our table well and was attentive. On our last day, the other waiters were not as attentive, never bringing us the menus taking a long time with the food and a lot of the breakfast foods were cold. Shredded chicken and beans in particular would have been great if served hot. The juices and alcoholic beverages were amazing!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose Bonilla

Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well localized, near restaurants (such as Don Assado), parks and other facilities. Good breakfast with many varities of food. It was a great experience at Laila Hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 4 nights in Jun 2025