Sheraton Maria Isabel Mexico City Reforma

4.0 star property
4-star hotel near U.S. Embassy

Choose dates to view prices

Photo gallery for Sheraton Maria Isabel Mexico City Reforma

32-inch flat-screen TV with satellite channels, TV
Rooftop terrace
32-inch flat-screen TV with satellite channels, TV
View from property
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available

Explore the area

View in a map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(99 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(144 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(42 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic King Room Danubio Tower

  • Sleeps 3

Classic Two Double Room Danubio Tower

  • Sleeps 4

Business Deluxe King Room

  • Sleeps 3

Business Deluxe King Room with Reforma Avenue View Reforma Tower

  • Sleeps 3

Business Deluxe Two Double Room with Reforma Avenue View

  • Sleeps 4

Business Deluxe Club Two Double Room with Reforma Avenue View

  • Sleeps 4

Alcove Suite Reforma Tower

  • Sleeps 3

Junior Suite Reforma Tower

  • Sleeps 2

Corner Suite Reforma Tower

  • Sleeps 3

Penthouse Suite Reforma Tower

  • Sleeps 3

Malmaison Penthouse Suite Reforma Tower

  • Sleeps 6

Marco Polo Penthouse Suite Reforma Tower

  • Sleeps 7

Business Deluxe Two Double Room Danubio Tower High Floor

  • Sleeps 4

Business Deluxe Club Queen Room Reforma Tower

  • Sleeps 3

Business Deluxe Queen Room Reforma Tower

  • Sleeps 2

Business Deluxe Club 1 King Guest Room With Re Avenue And City View - Club Lounge Access

  • Sleeps 3

Deluxe Room With Double Bed

  • Sleeps 4

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About the area

Mexico City

City center stay.With a stay at this Reforma hotel, you'll be steps from U.S. Embassy and Angel of Independence Monument. British Embassy and Reforma 222 are also within half a mile (1 km).

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.0 km
  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Diana the Huntress Fountain - 7 min walk - 0.6 km
  • Reforma 222 - 9 min walk - 0.8 km

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Prime Steak Club - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

4-star hotel near U.S. Embassy
Sheraton Maria Isabel Mexico City Reforma offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Maria Isabel Mexico City Reforma. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Sheraton Maria Isabel Mexico City Reforma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1523 out of 2138 reviews
Rating 8 - Good. 338 out of 2138 reviews
Rating 6 - Okay. 155 out of 2138 reviews
Rating 4 - Poor. 53 out of 2138 reviews
Rating 2 - Terrible. 69 out of 2138 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Thank you to the valet, and Miguel and everyone from the restaurant. Also a huge thanks to housekeeping and the front desk.
Stayed 4 nights in Aug 2025

6/10 Okay

Alejandra

Business traveller
Liked: Cleanliness, staff & service, room comfort

Hôtel correct, bien situé.

Hôtel très bien situé, anciennement luxueux, mais défraichi. Généralement bon service, localisation très pratique pour visiter les points d’intérêt de la ville de Mexico.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Delirio

Stayed 3 nights in Jun 2025

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Shawbong

Stayed 4 nights in Apr 2025

6/10 Okay

Alexandra

Stayed 3 nights in Aug 2025

10/10 Excellent

Egla V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here! Central area and a beautiful view. BEST HOTEL!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alma Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2025

10/10 Excellent

RICARDO

Stayed 4 nights in Aug 2025

2/10 Terrible

Joel, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The cleaning lady stole cash from bag. Be careful. Staff look trough your belongings..
Stayed 2 nights in Jul 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Judith

Liked: Property conditions & facilities
Great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa, Pensacola Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of town to be in as a tourist for the first time.Lots of great restaurants in the area and a great part of town to walk through beautiful parks. Had breakfast at hitel, very good. Staff excellent and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

VIVIAN

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
N/a
Stayed 4 nights in May 2025

2/10 Terrible

Jim

Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Amenities
It is inconvenient getting access to the main entrance
Stayed 1 night in Jul 2025

10/10 Excellent

Mario, Coachella

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very friendly and able to help when necessary.
Stayed 3 nights in Jul 2025

6/10 Okay

Sylvia Nunez

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room they gave us was very dated and worn out
Stayed 5 nights in Jul 2025

10/10 Excellent

Diana

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Guillermo

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the View the Staff are Amazing the city is marvelous 🥹✨
Stayed 4 nights in Jul 2025

8/10 Good

Jose, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric. Great staff. Clean rooms. Great bar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Deepak

Stayed 4 nights in Jun 2025