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Volga, Member of Preferred Hotels & Resorts

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A modern indoor pool area with a concrete floor, surrounded by lush greenery and a seating area with a sofa and curtains.
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A modern indoor space with a central stone fire feature, green seating, and hanging pendant lights.
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A modern outdoor seating area with a concrete floor, cushioned benches, and a view of a garden with plants and a water feature.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Río Volga 105 Cuauhtemoc, Mexico City, 06500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪5 min walk‬
  • Place, U.S. Embassy
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a bathroom with a glass door, and a seating area with a view.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A modern bedroom with a large bed, wooden walls, and a bathroom with a glass shower.

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

A modern hotel room with a sofa, a small round table with a plate, a bed, and a sliding door leading to a bathroom.

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mexico City

Central Mexico City getaway .At this Reforma hotel, you'll be within a 5-minute walk of Paseo de la Reforma and Angel of Independence Monument. National Museum of Anthropology and Auditorio Nacional are also within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Diana the Huntress Fountain - 2 min walk - 0.2 km
  • Angel of Independence Monument - 5 min walk - 0.5 km
  • U.S. Embassy - 8 min walk - 0.8 km
  • Chapultepec Park - 12 min walk - 1.0 km

Getting around

  • Sevilla Station - 8 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Tacos De Armando - ‬1 min walk
  • ‪Don Asado - ‬2 min walk
  • ‪Peltre Lonchería - ‬1 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Kabuki Sushi - ‬2 min walk

About this property

Volga, Member of Preferred Hotels & Resorts

5-star luxury hotel near Paseo de la Reforma
Volga, Member of Preferred Hotels & Resorts offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, multilingual staff, and concierge services are also featured at the luxury Volga, Member of Preferred Hotels & Resorts. You'll have access to the outdoor pool at a partner property.

This Mediterranean Mexico City hotel is smoke free.

  • 50 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 bars or lounges
  • Built in 2023
  • Full breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Bellhop
  • No smoking on site
  • Dining venue
  • Swim-up bar
Volga, Member of Preferred Hotels & Resorts offers 50 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 3 bars/lounges
  • A restaurant
  • A swim-up bar

Things to do

  • 24-hour health club
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Outdoor pool (guest access)
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 52.20 per pet (varies based on length of stay), plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.

Property payment types

American ExpressMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 265 per day
  • A damage deposit of USD 270 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 52.20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Volga Hotel
Volga Mexico City
Volga Hotel Mexico City

Frequently asked questions

How close is Volga, Member of Preferred Hotels & Resorts to the airport?

Volga, Member of Preferred Hotels & Resorts is 9.4 mi (23-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Volga, Member of Preferred Hotels & Resorts?

As of Sept 22, 2026, prices found for a 1-night stay for 2 adults at Volga, Member of Preferred Hotels & Resorts on Sept 25, 2026 start from CA $461, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Volga, Member of Preferred Hotels & Resorts have an airport shuttle?

Airport shuttle services are not available at Volga, Member of Preferred Hotels & Resorts.

Does Volga, Member of Preferred Hotels & Resorts offer free breakfast?

Volga, Member of Preferred Hotels & Resorts offers free full breakfast every day from 7:00 AM to noon.

Is there a casino at Volga, Member of Preferred Hotels & Resorts?

No, there is no casino at this hotel.

What time is check-in at Volga, Member of Preferred Hotels & Resorts?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Volga, Member of Preferred Hotels & Resorts?

Free parking is not available at this hotel.

Does Volga, Member of Preferred Hotels & Resorts have a pool?

Volga, Member of Preferred Hotels & Resorts features an outdoor pool.

Does Volga, Member of Preferred Hotels & Resorts have a restaurant?

Yes, there is a restaurant on site.

Does Volga, Member of Preferred Hotels & Resorts have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Volga, Member of Preferred Hotels & Resorts to downtown Mexico City?

Volga, Member of Preferred Hotels & Resorts is 2.4 mi away from Mexico City.

Volga, Member of Preferred Hotels & Resorts Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 147 out of 196 reviews
Rating 8 - Good. 28 out of 196 reviews
Rating 6 - Okay. 12 out of 196 reviews
Rating 4 - Poor. 7 out of 196 reviews
Rating 2 - Terrible. 2 out of 196 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was wonderful. Rooms were great.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Rosswell

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff and a beautiful hotel.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kristi

Clean and staff was amazing!! Atmosphere was wonderful
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Shanel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff highly recommend
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

kristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing. I enjoyed my stay so much, that I did not want to leave. I will be revisiting soon. Mexico City and its people are a gem.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

OMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good. Just watch out for
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Auburn

Liked: Cleanliness, staff & service
Breakfast was fantastic! Staff were friendly. Thoughtfully designed. Unfortunately the pool was full of green algae - so, not 'open' in my view. But our experience was lovely overall!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

cauthen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed in. Underrated and would be our go to for Mexico city.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful architecture!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Wade

Liked: Cleanliness
This hotel was amazing. The decor is beautiful and the service was excellent. Highly recommended!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and had nice drinks at the bar. The room was very chic and clean. Concierge was incredible and helped us enjoy our stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness
The service was amazing! The place is at a perfect location. The hotel is beautiful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved this hotel and plan to always stay here when I’m in CDMX. The staff was friendly, the hotel was impeccable, and the bar in the basement had a great DJ and good drinks.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

cauthen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel in Mexico city. The urban cenote concept has been executed expertly
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Samiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stay , convenient location
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

KARELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay , wonderful staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
The room was spotless. The staff was amazing. Everything was nice and clean, prepared.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Xristos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

jesse

Liked: Cleanliness, amenities
Everything about this hotel was fantastic. Excellent service, very courteous staff, great breakfast, and great coffee. The beds and pillows were extremely comfortable. I even had to ask which brand of bedding they use.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Sylvia Katarina

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is honestly beautiful. All of the spaces are wonderfully curated. The rooms were great as well. The breakfast was also delicious. And the staff was super friendly. My only complaint is that you can hear the music from the lobby or any other noise in your room, both at night and in the morning.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay!

Location close enough to restaurants and parks nearby. Service was great, very cool architecture,
Stayed 2 nights in Feb 2025