Ratings based on 708 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
73% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
The Beach Haus is the perfect place to stay in Bal Harbour if you are looking for an affordable place to stay in the area. The rooms are large and modern with a kitchenette that tops most kitchens in homes. The Beach is right across the street and you get free chaises, umbrellas and towels. The restaurants and shopping are within walking distance (although you might prefer to have your own car because it isn't right next to the property). And Last but not least, the service was excellent. All in all I would recommend the Beach Haus to anyone that is looking to stay in the Bal Harbour area.
3 out of 5
by A traveller

Not a pleasant experience

Posted Jan. 29, 2024 on Hotels
Things didn’t go as planned. I was very disappointed to find out our original room on the canal would not be available due to construction. Very last minute communication. There is so much to this story I can’t even start to explain. I was totally disappointed. I did get a big discount after they try to just offer 20% originally. Hopefully the condos on the water are now available because you will not be disappointed if booking there. The condos in both buildings are very nice but the water views is what we really wanted. Pools in both locations are very lacking.
5 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
I liked my Deluxe studio apartment a lot. It was clean modern and confutable bed. The person on the front desk was nice and friendly. I didn't like the fact that they neglect the pool. it was not clean, big leaves on the bottom if the pool. I didn't go in. None else used it. It's a shame since everyone who go to vacation would love to use the pool.
5 out of 5
by A traveller from Saint Laurent

This traveller left a rating score only Posted Dec. 31, 2023 on Expedia
4 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
Convininet location and spacious room
2 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 14, 2023 on Expedia
5 out of 5
by A traveller

Posted Sep. 25, 2023 on Expedia
We had a red eye flight that got in early, they were great to let us in early when the room was cleaned. Made our day. Coming back in November. Beds were good to.
Comment from Hotel Management
Oct. 11, 2023 by Beach Haus Bal Harbour, Hotel Management
Thank you Paul for taking the time to share your valuable feedback with us!Best regards and see you soon.
5 out of 5
by A traveller

Posted Sep. 25, 2023 on Expedia
Everything was great
Comment from Hotel Management
Oct. 11, 2023 by Beach Haus Bal Harbour, Hotel Management
Thank you Jorge, hope to see you back soon.Best regards,
3 out of 5
by A traveller

Posted Aug. 3, 2023 on Expedia
The room was extremely spacious and much larger than I needed but I booked it because of the balcony and supposed partial water view. I ended up with a ground level terrace looking over the pool. Overall very very clean except the bathroom was dimly lit, toilet paper holder was hanging off the wall and the wall beside the shower covered in mold. The biggest issue for me was my security. My door didn’t have dead bolt and the door into the property seemed easily accessible 24 hours a day with no staff/security on the property after 5. I’ll definitely stay there again if travelling with my family but not if I’m by myself
5 out of 5
by A traveller

Posted Jul. 19, 2023 on Hotels
Inside is clean and modern with a comfortable bed- outside needs a refresh especially the pool
Comment from Hotel Management
Jul. 24, 2023 by Beach Haus Vacation Residences, Hotel Management
Thank you John for taking the time to share your experience with us.Best regards,