Ratings based on 871 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 25, 2024
The perfect spot for a South Beach Experience.
by A traveller
Posted Feb. 4, 2024 on Expedia
The hotel was convenient, clean, the staff was nice and everything was great
Comment from Hotel Management
Feb. 28, 2024 by Hotel Manager, Hotel Management
Hello Franchesca,Very happy that everything was great.
by A traveller
Posted Feb. 3, 2024 on Hotels
Everything was fantastic. Value for money was phenomenal. Location was perfect. Breakfast was stellar. Front desk guy was awesome.
Comment from Hotel Management
Feb. 28, 2024 by Hotel Manager, Hotel Management
Hello Keith,Thank you so much for rating us with a "10".
by A traveller from PORTLAND
Posted Feb. 3, 2024 on Expedia
Juan (front desk) gets 5 stars ***** for being an excellent host throughout my stay, and generously accommodating my early arrival. I found the entire staff to be excellent and helpful. (Keep in mind that Miami Beach is like Latin America, so you need to ask for help if you want it.) Kudos to the staff for doing a great job! In other respects(this reflects management), the hotel deserves a solid 3 stars. A $40 per day "resort fee" with no pool or any resort facilities, only vouchers for beach chairs (worth $20 per day max) is a bunch of BS. The included breakfast (pretty simple) was a bonus, but unappetizing. The hotel actually has some pretty good food options, but they are on the menu, and not included in the room price. The best breakfasts I got were the yogurt and fruit, adding bacon and OJ (extras). And really, Cavalier management, disposable plastic cups in the rooms, instead of real water glasses? This is a rip off, not a real hotel!
Comment from Hotel Management
Feb. 28, 2024 by Hotel Manager, Hotel Management
Hello John,Thank you for the comments and for recognizing the front desk service and especially Juan.
by A traveller
Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Apr. 3, 2024 by Hotel Manager, Hotel Management
Hello Kim Thu,Thank you for staying with us.
by A traveller
Posted Feb. 2, 2024 on Expedia
Property is clean. Air con is nice, staff are friendly. Central location. Price to benefit ratio is perfect for SOBE. Will be back for sure
Comment from Hotel Management
Feb. 26, 2024 by claudia, Hotel Management
hello and thank you for taking the time to write a review. We thank you for the kind words and hope to see yo9u again in the future
by A traveller
Posted Jan. 31, 2024 on Expedia
No amenities.
Very noisy.
Comment from Hotel Management
Jan. 31, 2024 by Hotel Manager, Hotel Management
Hello Dmitriy,Very sorry about the noise, sometimes other guests don't respect that.
by A traveller from Highland Park
Posted Jan. 26, 2024 on Expedia
Super cute! Nice staff.
Comment from Hotel Management
Jan. 31, 2024 by Hotel Manager, Hotel Management
Hello Melissa,I'm happy you found the hotel cute and the staff was nice.
by A traveller from Costa Mesa
Posted Jan. 25, 2024 on Expedia
We loved the vibe and location of this hotel. We were a group staying here for a convention at the Miami Beach Convention Center. Location couldn't be better, right on the beach (it's not often you get to dip your toes in the ocean before a full day at a trade show!). Staff was friendly and room was comfortable and clean. Bathroom did have very dim lighting (one of two bulbs were out as well). Wardrobe was spacious but I would have preferred a full length mirror in room rather than in the cramped wardrobe. Nights were a bit chilly and heater did not work in the room.
Breakfast was a basic selection of staples (eggs/bacon/toast, yogurt & fruit platter, etc.).
One night, a colleague had an issue with very loud guests next to his room and tried to call lobby, when no one answered he went down to find that no one was there (he waited 20 min for someone show up).
All considered we still had a great stay.
Comment from Hotel Management
Jan. 31, 2024 by Hotel Manager, Hotel Management
Hello Jenny,Thank you for all the comments and very glad that you had a great stay.
by A traveller
Posted Jan. 22, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Hotel Manager, Hotel Management
Hello Ekaterina,Thank you so much for rating us with a "10"
