had communication problems with the host, he gave me the code to the penthouse and when I tried it in the door it kicked me out, called him back and he said I went to the wrong door, he then told me to go to the 14th floor, it was supposed to be identical with the penthouse, but the view was not beach front view, only a view to a white wall of the building next door. he did not give me directions to my parking space, said he sent a picture, it took my husband and I 30 min. riding around the parking garage before we found the spot., not good directions. The apt itself was not in good shape, there was a rug over a hole in the floor in front of the sink in the kitchen. the second bathroom was very small. I have used VRBO several times in the past and have not had any problems, you can imagine how disappointed I was.