Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2024 sur Expedia
Horrible experience, kids running and knocking on door , dog being , trash in lot, sheets broke me out bad , really tiny pillows
Commentaires de Gestion de l’hôtel
8 mars 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Chaunsay,Thank you for taking the time to tell us about your experience at the Red Roof Inn Dayton South - Miamisburg. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with the disturbances you experienced, the size of pillows and the other concerns you listed. We value your business and would like to assure you that this is not a reflective of our usual standards. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Susan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON SOUTH – MIAMISBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Red Roof Management
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Luke,Thank you for choosing to stay at our Red Roof Inn Dayton South - Miamisburg. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management
par un voyageur
Run, don’t stay here.
Publié le 15 janv. 2024 sur HotelsAs a traveling nurse I frequent hotels in different states and not all commercial properties share the same owners so booking with certain ones is a gamble!! I will probably never book a Red Roof again. Several rooms that were dirty had been driving several hours and had to work within an hour. Terrible! Filthy rooms, housekeepers aren’t keeping rooms clean. Trash bags (MANY) all over property. Renovations?! They need to close, locks broken, heaters busted up not working! I can’t believe I didn’t get my money back.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Chevanese RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest,Thank you for the feedback about your stay at Red Roof Inn Dayton South - Miamisburg. I was saddened to read that your stay fell short of your expectations due to the poor housekeeping you encountered, the broken locks, busted heater, along with the other listed hindrances. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring this matter to the property's attention for further reviewThank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist
par un voyageur
Totally disgusting
Publié le 12 janv. 2024 sur HotelsCommentaires de Gestion de l’hôtel
12 janv. 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Jon, Thank you for taking a moment to complete our survey at the Red Roof Inn Dayton South - Miamisburg. I was disheartened to see your stay resulted in a 2/10 score. Please accept our sincerest apologies. In the future, please consider adding comments to your survey to let us know what happened during your stay and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
par un voyageur
Publié le 29 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Jeff,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton South - Miamisburg and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist
par un voyageur
Publié le 19 déc. 2023 sur Expedia
There was no microwave in my room and the bulbs had been removed from the reading lights over the bed.
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Oshane RediResponse Specialist, Gestion de l’hôtel
Dear Susan,Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON SOUTH – MIAMISBURG. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues highlighted with the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management
par un voyageur
Publié le 12 déc. 2023 sur Expedia
The room was dirty and had LOTS of stains on the walls, linen, mattress, etc. We ended up staying elsewhere
Commentaires de Gestion de l’hôtel
13 déc. 2023 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Cameron, Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON SOUTH – MIAMISBURG. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management
par un voyageur
Publié le 11 déc. 2023 sur Expedia
This is the dirtiest rooms we have EVER SEEN! The shower was so dirty we could not take a shower. 3 of the lights in the room didn't work. When i told then how dissatisfied I was they told me to just leave then. My husband was a trucker for 35 years and he said that is the dirtiest room he's EVER SEEN! WE WANT OUR MONEY BACK!
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Devorine RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest!Thank you for your recent review of your stay. I was disheartened to read that your room was what you described as the dirtiest room you've ever seen and lights didn't work. Please accept our apologies. I am sharing your feedback with the management team in an effort to ensure that your concerns are addressed.Thank you for choosing Red Roof Inn Dayton South - Miamisburg. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof Management RediResponse Specialist
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Nasty!
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Dustin, Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON SOUTH – MIAMISBURG. I am sorry that your experience was less than ideal due to the uncleanliness indicated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee Red Roof ManagementRediResponse Specialist
