Note fondée sur 602 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
83 % des clients le recommandent
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 17 août 2019 sur Expedia
Chambre vaste Propre Mais la route est trop proche
Commentaires de Gestion de l’hôtel
4 oct. 2019 par Dave, Gestion de l’hôtel
Thank you for your review
2 sur 5
par un voyageur

Terrible maintenance of the property

Publié le 4 mars 2024 sur Hotels
Wallpaper was peeling from the walls to the point it was hanging off. Several missing and/or cracked tiles from the flooring. An outlet in the vanity area didn't work. The large soaking-size bathtub would not hold water as the stopper was inoperable. The carpet outside the room was torn and had several wrinkles, including one at the top of the stairs that was a tripping hazard. Condensation from AC was caught with ice buckets precariously wedge under them.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Melissa, Gestion de l’hôtel
Dear Valued Guest, Thank you for your review. We see you stayed 2 nights in this room, please always let the front desk know if you have a issue with a room. We cannot make repairs or changes without knowing there is a problem. Thank you for staying with us and we hope you will give us another chance at serving your hotel needs.
5 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Expedia
The room was clean and had most things needed . I just really wish there was more than one pillow for a person . I had a hard time sleeping because the pillow was so flat . I really liked the place all in all though. It was a great price and close to where we were going .
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Melissa, Gestion de l’hôtel
Dear Valued Guest, Thank you for your review. Please know, we do have extra pillows available in the office if one is needed. We do try our best to keep our rooms in good condition and clean for every guest. We look forward to your next stay with us.
1 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Melissa, Gestion de l’hôtel
Dear Valued Guest, Thank you for your review. We noticed you did book two rooms for two nights and stayed both nights booked. We for any inconvenience you encountered. We do hope to have you back at another time.
5 sur 5
par un voyageur

Publié le 17 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2024 par Dave, Gestion de l’hôtel
Thank you for your review we hope to see you back soon.
2 sur 5
par un voyageur

Publié le 5 févr. 2024 sur Expedia
The Toilets did not flush prpoperly
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Dave, Gestion de l’hôtel
We apologize for the inconvenience you encountered. We do have a maintenance person who would have gladly come by and fixed the issue. In the future please call the front desk immediately so we can take corrective action. We hope you will give us another opportunity to serve you.
3 sur 5
par un voyageur

Best Price…Average Stay

Publié le 4 févr. 2024 sur Hotels
Traveled up for a bike race… Hotel was definitely older, but it was the best price in the area. Beds were also on the older side. Could definitely feel the springs. Weird chemical smell in the room. We suspect it was to mask the smoke smell since there was an ash tray outside, but we had asked for a non-smoking room. Not a horrible room, but I doubt we will be back.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Melissa, Gestion de l’hôtel
Dear Valued Guest, Thank you for your review. The room you were assigned is non-smoking. I am very sorry for any inconvenience you encountered. We do hope you will come back and try our location again. Thank you!!
5 sur 5
par un voyageur

Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Dave, Gestion de l’hôtel
Thank you for your review we hope to see you back soon.
5 sur 5
par un voyageur

Publié le 20 janv. 2024 sur Hotels
It was really good, warm and cozy...
Commentaires de Gestion de l’hôtel
21 janv. 2024 par melissa, Gestion de l’hôtel
Dear Valued Guest, Thank you for your review. We try to make every customer feel at home and we appreciate when a customer notices our hard work. We look forward to your next stay.
1 sur 5
par un voyageur

Publié le 7 janv. 2024 sur Expedia
I do not recommend staying here, it’s dirty and uncomfortable. The people and the environment are not up to par. I ended up checking out early due to noise, the safety, and how uncomfortable and uneasy we felt.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Dave, Gestion de l’hôtel
We apologize for the inconvenience you encountered. We are investigating the issues and we will take corrective action immediately. We hope you will give us another opportunity to see the changes we have made