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Sheraton San Jose Hotel

3.5 star property
3.5-star hotel near Great Mall of the Bay Area

Choose dates to view prices

Photo gallery for Sheraton San Jose Hotel

Outdoor pool
Lounge
Exterior
View from room
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
1801 Barber Ln, Milpitas, CA, 95035
  • Great Mall of the Bay Area
    ‪2 min drive‬
  • SAP Center at San Jose
    ‪7 min drive‬
  • Levi's Stadium
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 2 Queen Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About the area

Milpitas

In suburbs.You'll be within 2 miles (3 km) of Great Mall of the Bay Area and 6 miles (10 km) of Levi's Stadium with a stay here. CSU San Jose State University and California's Great America are also within 6 miles (10 km).

What's nearby

  • Great Mall of the Bay Area - 2 min drive - 1.9 km
  • SAP Center at San Jose - 7 min drive - 9.3 km
  • San Jose McEnery Convention Center - 7 min drive - 10.4 km
  • CSU San Jose State University - 8 min drive - 10.7 km
  • Levi's Stadium - 8 min drive - 7.2 km

Getting around

  • I-880 Station - 2 min drive
  • San Jose College Park Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 13 min drive

Restaurants

  • ‪Jollibee - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Andersen Bakery - ‬4 min drive

About this property

Sheraton San Jose Hotel

3.5-star hotel near Great Mall of the Bay Area
Sheraton San Jose Hotel offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at Sheraton San Jose Hotel. Parking is available for a fee.

This 3.5-star Milpitas hotel is smoke free.

  • 229 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton San Jose Hotel offers 229 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Spanish

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Property amenities

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 40-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 75
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas

Sheraton San Jose Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vidal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Heath A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible staff and property!

The staff of this hotel really made my stay comfortable and pleasant. They went out of their way to accommodate my needs which I really appreciated. Thanks to David for helping me out early Saturday morning. This is definitely a place that I would want to stay again. Thank you!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne Tami

Travelled with family, Business traveller
Very nice friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

tien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kent

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when we come to the Bay Area
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is amazing!!!!

Staff was absolutely amazing and very accommodating highly recommend!!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service Edmundo was very helpful with dinner suggestions.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

4/10 Poor

Gary

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is severely neglected. Room unkept. Bugs crawling. I have videos
Stayed 1 night in Mar 2025

2/10 Terrible

Yi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel condition is vey bad
Stayed 6 nights in Feb 2025

2/10 Terrible

Yi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very old and shabby. Not staying this hotel anymore. The room is full of mold smell, and caused me allergy.
Stayed 7 nights in Feb 2025

10/10 Excellent

Evengeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Prasun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

corey

Stayed 1 night in Feb 2025

6/10 Okay

Marina

Liked: Staff & service, room comfort
The property is somewhat dated. However, for the price it is a good deal. Well lit and plenty of parking. They do charge $17.50 for overnight parking. Not sure why.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ruben

Stayed 1 night in Feb 2025

10/10 Excellent

Bri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ladies at the front desk was extremely friendly. She offered me a crib and had a fridge brought up to our room. Our floor was quiet and our room was clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here if I am traveling through that area
Stayed 1 night in Feb 2025

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Glenn, san fran

Liked: Cleanliness, staff & service, property conditions & facilities
3.8 to 4 Star Quality. Has all amenities, room service, breakfast and dinner. Pool, gym and reasonable $15 parking
Stayed 2 nights in Jan 2025

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a pleasant stay at the Sheraton
Stayed 1 night in Jan 2025

8/10 Good

Jason

Stayed 1 night in Jan 2025

6/10 Okay

Amelia

Liked: Cleanliness
Stayed 1 night in Dec 2024