Ratings based on 316 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 25, 2023 on Expedia
5 out of 5
by A traveller

Perfect 10 for this Ryokan!

Posted Oct. 2, 2023 on Hotels
Highly recommended. Room was spacious and very comfortable. Gender specific onsen on the property was fabulous. There is a private onsen availble for booking at a fee of 1000 yen for 45 minutes if you wish. Half board includes Japanese breakfast and dinner which was served in a private cubicle. Amazing experience.
2 out of 5
by A traveller

Posted Jun. 20, 2023 on Expedia
Super friendly staff
5 out of 5
by A traveller

Posted May 21, 2023 on Expedia
The dinner is so tasty! Service is excellence, remember to call for pick up. I love the view of the room, so relax. I would love to visit again! Best resort in my trip!
5 out of 5
by A traveller

Posted Mar. 27, 2021 on Expedia
Beautiful onset with views into the woods. Comfortable rooms with excellent service. Recommend breakfast and dinner at the ryokan as there is not much to eat at those hours in the town.
4 out of 5
by A traveller from Sydney

Posted Mar. 7, 2020 on Expedia
A little bit far from main street Value for money Nice japanese bed Very clean
5 out of 5
by A traveller from Canberra

Posted Mar. 2, 2020 on Expedia
Stunning ryokan tucked away in the mountains, but still only a 10 minute walk from the main onsen town. Super friendly and helpful staff. Beautiful rocky outdoor onsen with sulphuric minerals. Clean and spacious tatami room, and delicious Japanese style breakfast set. Would definitely stay again!
5 out of 5
by A traveller

Quite ,newer room ,great services

Posted Nov. 19, 2019 on Hotels
Friendly hotel ,great shuttle services from bus station for pick up and drop off. Bigger and newly room . Great breakfast ! Dinner was good too. The hotel located in deep inside area not with hotels on the busy tourist street but quite and enjoyable. Outdoor onsen was good not not so big.
3 out of 5
by A traveller

Posted Oct. 29, 2019 on Hotels
Rooms and facilities are a bit dated but staffs were friendly and foreigner friendly. In a quiet area a short walk from the main street where most of the other ryokans and some restaurants and shops are located. Additional charges for the private onsen so we did not use it. The public onsen has an indoor and outdoor section for both the male and female side and is only open from 7am-9.30am and from 3pm to 9.30pm. We feel it’s too short especially at night. Perhaps the night opening could be extended. We also found a lot of white floating particles in the water. They looked like something from the source and not dirts but wasn’t pleasant to see. Management should really looked into this.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 27, 2019 on Hotels