Note fondée sur 318 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Clean and quiet. Ability to charge my car was a real bonus.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to review your stay. We are glad you found our hotel clean and quiet. We hope to welcome you back the next time you are in the area.
par un voyageur
Two night stay
Publié le 19 déc. 2023 sur HotelsIt was a nice stay. The rooms smelled slightly of cigarette smoke from a previous guest who did not follow the rules, but overall it was a a pleasant stay that we associate with Hampton Inns.
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Sarah Holliday, Gestion de l’hôtel
Thank you for choosing our hotel. We are glad you enjoyed your stay. I am disappointed to hear that you encountered the smell of smoke during your stay. Unfortunately, guests will occasionally decline to honor the no smoking status of our hotel and we try to catch that failure and to deep clean the rooms sufficiently that non-smoking guests are not negatively impacted. We obviously failed in that endeavor in the room you occupied. We hope to have the opportunity to exceed your expectations in all aspects of your future stay.
par un voyageur de Middleville
Publié le 9 déc. 2023 sur Expedia
Best of the hotels in Mineral Wells by just a little bit over Holiday Inn. Quiet with clean rooms, staff is always very nice and rooms are always clean and comfortable.
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Sarah Holliday, Gestion de l’hôtel
Thank you for your kind review. We are glad you found your accommodations clean and comfortable and our staff friendly. We hope to welcome you back in the future.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to rate your review. We appreciate your feedback and hope to welcome you back soon.
par un voyageur de tecumseh
Publié le 15 oct. 2023 sur Expedia
Great staff . Good breakfast and great room . Staff where excellent after we had a minor accident withvsome red wine on the bed
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Sarah Holliday, Gestion de l’hôtel
Thank you for your kind review. We are happy to hear that you enjoyed your stay. We appreciate your comments regarding our excellent staff, complementary hot breakfast, and comfortable guest room. We hope to welcome you back soon.
par un voyageur
Publié le 4 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2023 par Sarah Holliday, Gestion de l’hôtel
Thank you for taking the time to rate your stay. We appreciate your feedback and hope to welcome you back soon.
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Had a lovely nights stay. No issues. Lady at front desk very friendly. Comfortable beds.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Sarah Holliday, Gestion de l’hôtel
Thank you for your kind review. We are glad to know you found our staff friendly and our beds comfortable. We hope to welcome you back the next time your travels bring you to the area.
par un voyageur
Publié le 6 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2023 par Sarah Holliday, Gestion de l’hôtel
Thank you for being our guest. We are glad you enjoyed your stay. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
No smile to be found
Publié le 4 sept. 2023 sur HotelsUpon arrival, no associate at front desk. Waited several minutes before someone arrived to check me in. Associate offered no greeting, not even a smile. Coffee station was not tidy and all products were cold.
Commentaires de Gestion de l’hôtel
6 sept. 2023 par Sarah Holliday, Gestion de l’hôtel
Thank you for being our guest and taking the time to share your experience. We pride ourselves on having a friendly and helpful staff and are sorry to hear that this was not your experience. Again, we appreciate your feedback. We welcome the opportunity to provide you with a superior stay in the future.
par un voyageur
Publié le 24 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2023 par Sarah Holliday, Gestion de l’hôtel
Thank you for choosing our hotel. We appreciate your feedback and hope to serve you again in the future.
