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Crowne Plaza Minneapolis West by IHG

3.5 star property
Enjoy the spa at this 3.5-star Plymouth hotel

Choose dates to view prices

Photo gallery for Crowne Plaza Minneapolis West by IHG

Exterior
Exterior
Daily full breakfast for a fee
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
3131 Campus Drive, Plymouth, MN, 55441
  • Place, Abbott Northwestern - WestHealth
    ‪8 min walk‬
  • Place, Plymouth Playhouse
    ‪13 min walk‬
  • Place, Sky Zone Indoor Trampoline Park
    ‪2 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 158 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Plymouth

In suburbs.Stay at this Plymouth hotel and you'll be within half a mile (1 km) of Abbott Northwestern - WestHealth and 2 miles (3 km) of Sky Zone Indoor Trampoline Park. Fish Lake Regional Park and Ridgedale Center are also within 6 miles (10 km).

What's nearby

  • Abbott Northwestern - WestHealth - 8 min walk - 0.7 km
  • West Health Medical - 8 min walk - 0.7 km
  • Plymouth Playhouse - 13 min walk - 1.1 km
  • Sky Zone Indoor Trampoline Park - 2 min drive - 1.8 km
  • Mall of America - 27 min drive - 36.5 km

Getting around

  • Fridley Station - 21 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • Cowboy Jack's
  • ‪McDonald's - ‬11 min walk
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • Perkins American Food Co.

About this property

Crowne Plaza Minneapolis West by IHG

Enjoy the spa at this 3.5-star Plymouth hotel
Crowne Plaza Minneapolis West by IHG offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 35 meeting rooms are available. Event space at this hotel measures 38193 square feet (3548 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Crowne Plaza Minneapolis West by IHG. Free self parking is available.

This 3.5-star Plymouth hotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 38193 sq ft of conference space
  • 3548 sq m of conference space
  • Built in 1983
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Crowne Plaza Minneapolis West by IHG offers 243 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Dining
Comfort Inn Plymouth - Minneapolis
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.2 out of 5, Very good, 1,000 reviews
The price is CA $134
CA $149 total
includes taxes & fees
Feb 7 - Feb 8
Comfort Inn Plymouth - Minneapolis

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 19 for adults, and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Crowne Plaza Minneapolis West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Diana

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty and the grouns had remnants of old food all around. The room smelled moldy as well, and we asked to switch room and were accommodated.
Stayed 1 night in Oct 2025

8/10 Good

Eric

Business traveller
Liked: Staff & service, room comfort
In town for a conference. Decent, but tired looking hotel. My room had a musty smell.
Stayed 1 night in Oct 2025

10/10 Excellent

Sai Krishnan, Woburn

Stayed 1 night in Sep 2025

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Will not be returning.

The A/C wasn't working. Front desk said they would send Maintenance up at 3pm when he got in. Apparently he never showed for work. I asked to borrow a box fan a could see in the front desk office, and left out door open to pull air in from the hallway. There was a vent in the shower that looked as if it hadn't been cleaned in years. Overall very Unimpressed!!
Stayed 1 night in Sep 2025

10/10 Excellent

Tarjei

Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, staff were friendly and accommodating, and would stay there again
Stayed 1 night in Sep 2025

8/10 Good

Nickolai

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

8/10 Good

Marty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was luke warm to chilly in shower and still no warmer after 15 minutes. Too tired to care so i didnt call anyone.
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decor, beautiful walking trail behind the hotel, delicious full breakfast. Breakfast staff was outstanding and welcoming. Rooms and facilities were very clean and the setting was quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, good proximity to all the Minneapolis things we wanted to see! We really enjoyed the hot tub and pool after long days of sight seeing, and the bar staff was particularly wonderful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Called it home

Great hotel, quite, never bothered. And a great pool and breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Service staff were amazing
Stayed 1 night in Aug 2025

6/10 Okay

Megan

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Limited dining and secluded area. Felt slightly Erie with the resort being so large with not many patrons. The spa treatment was amazing
Stayed 1 night in May 2025

4/10 Poor

Brenda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Aaron

Stayed 1 night in Aug 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The beds were a bit smaller than expected. There is no microwave in the room. Staff was friendly and helpful. Close to dining. Has a great pool, fitness area, and hot tub.
Stayed 1 night in Aug 2025

2/10 Terrible

Linda, Detroit Lakes

Disliked: Cleanliness
Staff friendly- my room was terrible.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Family

Nice stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025