Note fondée sur 870 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juin 2024
Great food services!
Commentaires de Gestion de l’hôtel
13 juin 2024 par Ellen F - Front Office Manager, Gestion de l’hôtel
Dear Brianna,Thank you for taking the time to leave us a review. We are delighted to hear that your stay was excellent and that you enjoyed our Garden Grille and Bar. It was a pleasure to have served you. We hope to be able to see you again soon.Sincerely,
par un voyageur
Publié le 19 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Ellen F - Front Office Manager, Gestion de l’hôtel
Dear Crystal,Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your recent stay with us. It was a pleasure to have served you. We hope to be able to see you again in the future.Sincerely,
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Ellen F - Front Office Manager, Gestion de l’hôtel
Dear Anonymous,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied overall with your recent experience with us. If there is anything else you feel would be beneficial for us to know, please do not hesitate to reach out to me directly. It was a pleasure to have served you.Sincerely,
par un voyageur
Publié le 15 mars 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
15 mars 2024 par Ellen F - Front Office Manager, Gestion de l’hôtel
Dear Apramapar,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied overall with your recent experience at our property. If there is anything in particular you would like to share that you feel would be beneficial for us to know, please do not hesitate to reach out to me directly.Sincerely,
par un voyageur
Mediocre at best
Publié le 11 mars 2024 sur Hotels$35 to park your car a DAY is outrageous, dresser was filthy with grime and finger prints all over it, hair in the shower tub and on the walls, drain plug wouldn’t stay up, plus an added charge just for a basic breakfast, guess what else can you expect in todays time
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel staff, Gestion de l’hôtel
Good morning, Thank you for choosing to stay with us and your feedback. We sincerely appology for the experience you had while staying at our hotel. We have passed along your feeback regarding the cleanilness and breakfast to our department heads team. We will work diligently to make sure these issues will not happen again. We again appology and greatly appreciate your feedback. Hotel staff.
par un voyageur
Publié le 9 mars 2024 sur Expedia
I booked king bed but instead i got double queen beds. I am only one person…..
Commentaires de Gestion de l’hôtel
9 mars 2024 par Ellen F - Front Office Manager, Gestion de l’hôtel
Dear Emerson,Thank you for taking the time to leave us a review - your feedback is important to us. We are sorry to hear that you were not more satisfied with your recent stay due to issues with your room type. It was a pleasure to have served you - we appreciate your recent business.Sincerely,
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Ellen F - Front Office Manager, Gestion de l’hôtel
Dear Lori,Thank you for taking the time to leave us a review. We are delighted to hear that you were extremely satisfied with your recent stay with us. It was a pleasure to have served you - we hope to be able to see you again should your travels bring you back to downtown Minneapolis.Sincerely,
par un voyageur
Publié le 2 mars 2024 sur Hotels
Good experience and convenient location. Amenities were just right.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Ellen F - Front Office Manager, Gestion de l’hôtel
Dear Rebecca,Thank you for taking the time to leave us a review. We are delighted to hear that you had an excellent stay with us recently. Your business is highly valued, and we hope to be able to serve you again in the future.Sincerely,
par un voyageur
Publié le 27 févr. 2024 sur Expedia
I checked out early turned in keys at 8 o'clock on the 26th no communication probably got charged for it either way
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Ellen F - Front Office Manager, Gestion de l’hôtel
Dear Justin,Thank you for taking the time to provide us with feedback. We are sorry to hear that you were not satisfied with your stay due to some billing confusion. Your reservation was fully pre-paid at the time of booking. If there is any way we can be of further assistance, please do not hesitate to reach out to me directly.Sincerely,
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Not horrible, wouldn’t book again. Pool area was small, bar and dining area small & not really what I was looking for. Parking at this location is not worth the valet price. They just don’t have enough space based on size of property. Not a bad experience, just not somewhere I’d book again.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ellen F - Front Office Manager, Gestion de l’hôtel
Dear Damonyka,Thank you for taking the time to leave us a review - your feedback is greatly appreciated. We are sorry to hear that you were not more satisfied with your experience overall based on our amenities and that it will negatively impact your decision to stay with us in the future.Sincerely,
