Ratings based on 30 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 20, 2023 on Hotels
Comment from Hotel Management
Dec. 22, 2023 by ザ グラン リゾート 天の橋立, Hotel Management
Thank you very much for using The Grand Resort Amanohashidate. We would also like to thank you for your high rating in the review. We will continue to aim to create hotels that please our customers. We look forward to seeing you again.
by A traveller
Posted Oct. 14, 2023 on Expedia
This is a rather old hotel and we had to lay our futon every night. There’s no private shower so we had to take our showers in the public bath area. The staff couldn’t not speak English but the Manager gave us excellent service. He was kind and helpful. He also drove us to the pier to catch the boat to amanohashidate station.
Comment from Hotel Management
Oct. 15, 2023 by ザ グラン リゾート 天の橋立, Hotel Management
Thank you very much for using our service. We apologize for any inconvenience caused as all rooms at our hotel do not have baths. There is a large hot spring bath on the 1st floor, which you can use. We apologize for the inconvenience caused because the staff could not speak English. The hotel staff also makes every effort to speak English. We will provide transportation to a nearby dock, so please feel free to ask. We look forward to your next visit.
by A traveller
A wonderful stay
Posted Jul. 30, 2023 on HotelsThis hotel is right on the water. Parking is free which is great. The staff were very attentive and helpful, making dinner reservations for us. We got a tatami room with futons with a bathroom but no shower, as you were expected to take your shower at the onsen. The onsen was very nice with a view of Amanohashidate. The rooms have limited outlets so we asked for an extension cord and 3 way plug adapter. The breakfast was the best breakfast we had during our trip with multiple dishes and personal burners for the miso soup and for the fish. It was awesome! We really enjoyed our stay here.
Comment from Hotel Management
Aug. 7, 2023 by ザ グラン リゾート 天の橋立, Hotel Management
Thank you very much for using this service. We would also like to thank you again for posting to the reviews. I received many compliments and it is very encouraging. The hotel's parking lot can accommodate about 25 cars. In addition, for guests who stay without meals or plan with breakfast, we will guide you to nearby dining venues, so we hope you can come with confidence. For breakfast, you can enjoy fresh fish caught locally on the stove in front of you. While we received many happy words, we are very sorry that there is no shower in the room. Regarding outlets, we have added extension cords to each room with reference to the valuable opinions received from customers. We will continue to strive to provide further services so that our guests can enjoy a better stay. We sincerely look forward to seeing you again.
by A traveller
Beautiful Views.
Posted Jul. 24, 2023 on HotelsHotel had a beautiful view of the ocean, the breakfast was amazing, and the service was fantastic. But it was a bit outdated, there was no AC in the elevator or the hallways, so it was very hot and humid. The Onsen was quaint but clean. It’s hard to get to without a car.
Comment from Hotel Management
Jul. 27, 2023 by ザ グランリゾート天の橋立, Hotel Management
Thank you very much for staying at our hotel. We would also like to thank you again for your word-of-mouth posts. All rooms at our hotel are available in rooms with views of the Japan Three Views Amanohashidate. The view you see when you enter the public bath, restaurant, and entrance is very beautiful, and many customers are delighted. Regarding the meal, thank you for your compliment. The head chef of the hotel serves dishes that pursue the Japanese spirit and depth of Japan, and has received high praise from many customers for his beautiful appearance and craftsmanship. I am very sorry that the air conditioning in the building was difficult to work and made you feel uncomfortable. In the future, we will improve it so that our customers can spend their time even more comfortably. Also, I'm sorry that I made you feel inconvenient if you don't have a car. If you do not have frequent train or bus times, please check the time in advance before coming. We sincerely look forward to your visit again.
by A traveller
Posted Apr. 15, 2023 on Expedia
Nice enough hotel to stay at, convenience stores nearby if you have no meal plan
Comment from Hotel Management
Apr. 21, 2023 by ザ グランリゾート天の橋立, Hotel Management
Thank you very much for using this time I would like to thank you again for your feedback on your stay.There are 14 rooms with 10 tatami mats at the hotel.There are also 6 rooms with beds on the tatami mats.The price is also relatively reasonable and has been well received by many customers.For customers with breakfast, we will introduce nearby restaurants.We are looking forward to seeing you again.
by A traveller
Posted Mar. 2, 2024 on Expedia
The view and the location are so wonderful!
Thanks!
Comment from Hotel Management
Mar. 2, 2024 by ザ グラン リゾート 天の橋立, Hotel Management
この度はザ グラン リゾート 天の橋立をご利用頂き誠にありがとうございます。またお忙しい中、ご宿泊の感想も頂き重ねてお礼を申し上げます。スタッフの接客やホテルからの眺めにお褒めのお言葉を頂戴し、大変嬉しく光栄に思います。当ホテルは海際にある小さなホテルです。常日頃からアットホームな接客を心掛けております。全客室から見える日本三景天橋立は何とも迫力あり、沢山のお客様にお喜び頂いております。青い海・青い空・横一文字にたなびく松並木は何とも迫力満点でございます。次回又機会がありましたら、是非ともお越し下さいませ。お客様の又のご来館をスタッフ一同心よりお待ち申し上げております。
by A traveller
心温まる天橋立のホテル！
Posted Jan. 24, 2024 on Hotels大雪に見舞われたて困っていたら、ホテルの方が電車、バスなど色々探してくれて、最後まで送迎していただき、無事に東京に戻ることができました。本当に感謝してます。
Comment from Hotel Management
Jan. 26, 2024 by ザ グラン リゾート 天の橋立, Hotel Management
この度は悪天候にかかわらず、当ホテルをご利用頂き誠にありがとうございます。また口コミへの投稿も下さり重ねてお礼を申し上げます。大雪に見舞われましたが、お客様がご無事に東京までたどり着けてホテルといたしまして、とても安心致しました。私共のホテルでは毎年この時期になりますと、雪の心配のお声を沢山頂戴いたします。そうした場合お客様の思いになるべく近づける様、ありとあらゆる手段で、交通の便をお探しさせて頂いておりますので、ご安心下さいませ。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。
by A traveller
Posted Nov. 26, 2023 on Expedia
It's nice place will travel again
Comment from Hotel Management
Nov. 30, 2023 by ザグランリゾート天の橋立, Hotel Management
Thank you very much for using our hotel. We would also like to thank you for your feedback regarding your stay. Our hotel is located in a location that overlooks Amanohashidate, one of the three most scenic spots in Japan. This view is also the pride of the hotel. I would appreciate it if you could come again next time if you have a chance. We look forward to your next visit.
by A traveller
Posted Nov. 13, 2023 on Hotels
Good hotel
Comment from Hotel Management
Nov. 15, 2023 by ザグランリゾート天の橋立, Hotel Management
Thank you very much for using our hotel. We would also like to thank you for posting your review. Next time you have a chance, please come to our hotel again. We look forward to seeing you.
by A traveller
Posted Oct. 21, 2023 on Hotels
設施顯舊但算整潔，房內有衛生間，但需到大浴場沐浴。附近沒有食肆，只適合自駕人士入住。
Comment from Hotel Management
Oct. 22, 2023 by ザグランリゾート天の橋立, Hotel Management
非常感謝您使用天橋立格蘭度假村。我們也要感謝您發表評論。我們飯店的所有客房均沒有浴室。對於您使用公共浴池時造成您的不便，我們深表歉意。另外，附近的餐廳都在步行範圍內，步行約5至8分鐘。我們將在酒店進行預訂，因此請隨時與我們聯繫。我們很高興收到您對我們房間清潔度的讚美。每位員工每天都對自己的職責負責。如果您下次有機會再次使用我們，我們將不勝感激。我們期待您的下次光臨。
