6/10 Okay
Susan
Travelled with family and small children
Sep 2, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While my stay fit what I needed the overall feeling of the hotel was just dirty. The pool floor was peeling up and sticking to hands, feet or anything that touched it. Also pieces of the paint were in the pool, the room was dirty and you could see pieces of trash, fake eyelashes, nail clippings and more left over from previous guests. The floor turned my granddaughters feet black and needs a good rug cleaning. The bathroom floor also needed a deep clean as when you stepped out the shower dirt immediately was on your feet from the tile design holding it. The room had a pull out couch but it was dirty on the mattress and under the couch showing it had not been cleaned. For a room that sleeps 5 we were given 3 towels and one was cloth…. It was hard to get them to give more towels as they said that’s what a room gets. For the pull out you must request linens which is a sheet and a blanket, again odd for a person to have to sleep with no second sheet. The outside had overgrown bushes and trash , again just needing a clean.
The breakfast was good and a few of the staff I worked with were helpful. I did have to have my key rekeys multiple times as it wouldn’t register to open any doors, and even after rekeying the room door was a struggle to get open.
Location was close to food and highway and to where I needed so that was good.
Susan
Stayed 3 nights in Aug 2025