Note fondée sur 839 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Easy check in.
It was a bit noisy during the night.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Anita, Gestion de l’hôtel
Thank You for the great score Nancy. I apologize for the noise issue.
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Anita, Gestion de l’hôtel
Thank You for the great score Leslie.
par un voyageur
No hot tub
Publié le 4 févr. 2024 sur HotelsThe hotel is under renovation for water damage. It has a very strong chemical smell that’s disturbing us. Also we booked this hotel because it was listed as having a hot tub but it’s out of service.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Anita, Gestion de l’hôtel
Thank You for the review Tim. We are repainting the pool and the hot tub has been resurfaced as well as the floor has been repainted. There is no good time to shut this area down but it will be so much nicer for guests when it is complete. It is listed on Expedia that it is temporarily closed.
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Not to bad of a place to stay at
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Anita, Gestion de l’hôtel
Thank You Dale. We appreciate you taking the time to give us a review.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
We enjoyed our stay very much. We were disappointed that the pool was not in service and I had hoped they would have giving us a discount because of that. They did not
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Anita, Gestion de l’hôtel
Hi Diane,Thanks for taking time to give us a review. I do apologize about the pool and hot tub being closed. I verified with Expedia that it does state on the website that we are closed. It shouldn't be too much longer, and will be so nice when completed. Please come see us again.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Terrible experience. Room was so smelly. They offered an air freshener. Pool was closed without a note of it. And the room was so dirty! Do yourself a favor and stay at the cheaper best western across the parking lot!
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Anita, Gestion de l’hôtel
Thank You for the review Megan. When I checked you out this morning, you didn't mention anything to me regarding this. When I got this review, I personally went to the room and smelled nothing bad. I also spoke with night agent and there were no complaints. Yes the pool is closed, but it is closed on Expedia site as well as noted at our front desk. I checked myself and also called Expedia and they verified it is closed on their site, and has been for over a month. Of course there is no good time to close a pool, we decided to do this during our slow period. We are making some great renovations including resurfacing and painting the pool and spa and painting the floors. We are doing this so our guests will have a great area to hangout, as it was getting pretty out of date. It will be quite nice when it is complete.
par un voyageur
Publié le 24 janv. 2024 sur Expedia
First the front desk agent checked us into a room that was already occupied by a guest I went down and explain that to her she moved as quickly to a new room. The new room was on a different floor we get off the elevator to the smell and sight of vomit all over the floor we stepped around it went to our room and I went down to the front desk and let her know when we came back from our event 5 hours later being now dried vomit was still on the floor. The room itself was clean other than barely any water pressure coming out of the shower and the toilet seat was extremely loose you had to be careful sitting down or it was going to dump you on the floor
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Anita, Gestion de l’hôtel
I apologize you didn't enjoy your stay with us. Good to hear the rooms were clean. I will look into the issues.
par un voyageur
Publié le 13 janv. 2024 sur Expedia
Staff is so kind and accommodating. I’ve stayed a number of times due to bad weather at my house. I highly recommend this hotel.
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Anita, Gestion de l’hôtel
Thank You so much for the great review Julie.
par un voyageur
Publié le 29 déc. 2023 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Anita, Gestion de l’hôtel
Thank You for the great review Keith. Come see us again.
par un voyageur
Publié le 29 nov. 2023 sur Expedia
The staff were incredibly nice and super helpful.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Anita, Gestion de l’hôtel
Thank You for the great review and score Jodi. Please come and see us again.
