Note fondée sur 1 036 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2023 sur Expedia
Un hôtel charmant, mignon, joliment aménagé. Piscine et jacuzzi, petites terrasses
Commentaires de Gestion de l’hôtel
28 août 2023 par Mario, Gestion de l’hôtel
Carole, Thanks again!
par un voyageur
Hôtel avec beaucoup de charme
Publié le 22 juill. 2023 sur HotelsHôtel très agréable. Les chambres sont très spacieuses et décorées avec goût. L’hôtel est plutôt bien placé. Le seul bémol est le petit déjeuner qui est très léger et dénote avec le reste. Nous n’y avons pas trouvé de laverie non plus.
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Mario, Gestion de l’hôtel
Christel, We appreciate all the feedback. Thanks again for letting us know.
par un voyageur
Publié le 30 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2023 par Mario, Gestion de l’hôtel
Christian, We appreciate the feedback. Thanks again.
par un voyageur
Publié le 24 mai 2023 sur Expedia
Bon hôtel pour un très court séjour
Commentaires de Gestion de l’hôtel
25 mai 2023 par Mario, Gestion de l’hôtel
Muriel, We appreciate all the feedback. Thanks again.
par un voyageur
Publié le 27 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2022 par Mario, Gestion de l’hôtel
We appreciate the feedback. Thanks again.
par un voyageur
Publié le 17 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2022 par Mario, Gestion de l’hôtel
Eddy, Thanks again.
par un voyageur
Bad experience
Publié le 21 nov. 2021 sur HotelsThe hotel seemed to be promising .. from our arrival at the end of the day the receptionist was as friendly as a prison door .. ambiance.. We did not take offense because the room was very friendly with even a fireplace insert which adds to the Cosi side.
The maintenance and the cleanliness largely undermined our benevolence, hair on the pillows in the towels folded in the bathroom, in the sheets, disgusting.
The pompom was that the occupants of a room, fortunately not adjoining, partied and smoked together non-stop, I'm not necessarily a fan of the scent of weed, when I think that we are not even allowed to smoke a cigarette in the rooms, finally marijuana it goes cream here without triggering the detectors .. It ended in a fight between neighbors who insulted each other copiously as on TikTok but less funny .. We twice requested the intervention of the hotel and it was ultimately the penalty of $ 250 for smoking in the room that calmed everyone down.
The establishment is not responsible for the unacceptable behavior of certain customers, it is however its duty to ensure that calm is respected without delay, it is also responsible for the cleanliness and hygiene leaving much to be desired.
As you can see, we do not recommend this establishment, on the contrary it is absolutely to be avoided.
Commentaires de Gestion de l’hôtel
22 nov. 2021 par Mario, Gestion de l’hôtel
We appreciate all the feedback and we apologize for the inconveniences you occurred. We are working on all the issues you mentioned to help provide a better experience for all our guest. Thanks you for letting us know.
par un voyageur
Publié le 5 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2021 par Mario, Gestion de l’hôtel
Denis, We appreciate all the feedback. Thanks again
par un voyageur
Publié le 5 juin 2024
Commentaires de Gestion de l’hôtel
6 juin 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 5 juin 2024
The room we stayed in looked to need more work. Bathroom had a huge section on the wall that was plastered, needed to be painted. Office chair in room was disintegrating. Beds were hard, pillows were awful. Toilet made weird noises and kept flushing if you didn’t wiggle the handle. Shower barely worked. Breakfast, as advertised, was not really breakfast. Grab and go muffin. It looked amazing in the pictures, but once we got there, completely different. I don’t think I’ll be staying there again. Was next to a shopping center so we could go get decent food.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Mario, Gestion de l’hôtel
Dottie, We really appreciate all the feedback. Thanks again for letting us know.
