Note fondée sur 350 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The amenity options available
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Stuff just don't care about you, and your needs!
par un voyageur
Tow truck sticker ruined the experience
Publié le 20 févr. 2024 sur HotelsPool and hot tub were closed, cold plunge wasn’t cold. Parked in front where there are no signs to not park, woke up to a giant orange sticker on my window that’s next to impossible to remove saying my car would be towed. Then security came out to lecture me on my way out about parking.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Team YO1, Gestion de l’hôtel
Dear John,Thank you for taking the time to write a review regarding your recent visit to YO1 Longevity & Health Resorts.We regret for the inconvenience caused. Please note that the indoor pool maintains a optimum temperature at 73 degree Fahrenheit. Our guest can access locker room for hot tub & steam room.There is reserved parking area for the fire safety vehicle that can't be occupied in any circumstances. However, we have duly noted your suggestions and we will inform our concerned team member.We ensure that the facilities and amenities at yo1.com are in extremely good working order and that all the staff are friendly and helpful. Please be assured that your feedbacks are important to us, and we will be sure to pass on your feedback to the concerned team.We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up.Warm RegardsTeam YO1
par un voyageur
Publié le 19 févr. 2024 sur Expedia
The check in was very disappointing, the front desk manager was very non accommodating . Instead of welcoming us warmly as what should a self proclaimed 4 star wellness resort should do, she was more focused on making sure we pay for the additional guests. We were already aware of the extra charges that we have to pay but she made changes on the reservation by trying to charge us more for the meals which should have been included already. She stated that it was an error on the staff that made the reservation for us and that if it will be adjusted , it will be deducted from his paycheck. which was a very unprofessional thing to say. It felt like a cheap attempt to squeeze more money from us.
This is actually our 2nd time in this resort, the first visit was impressive thats why we came back with more guests, but it felt like the facility and service deteriorated. The only good thing during this stay was the breakfast.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Team YO1, Gestion de l’hôtel
Dear Annalyn,Thank you for taking the time to write a review regarding your recent visit to YO1 Longevity & Health Resorts.We regret for the inconvenience caused. However, we had clear booking instructions for 2 guests. Our front desk manager has charged accordingly that includes meals & accommodations pricing too. Please be assured that your feedbacks are important to us, and we will be sure to pass on your feedback to the concerned team.We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up.Warm RegardsTeam YO1
par un voyageur
Publié le 18 févr. 2024 sur Expedia
par un voyageur
Publié le 13 févr. 2024 sur Expedia
We have a great stay over the past weekend at yO1. The facility is beautiful. I loved the vegetarian food concept there. It was a nice peaceful stay. The yoga classes are great, must try the Nidra yoga session. It was something I never experienced before! I will say that the carpets are quite disgusting as there are old stains that have never been cleaned properly before and some parts of the building need to be up kept with maintenance and repairs. Overall though a very nice place to come for a quiet weekend getaway. I will definitely come back.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Team YO1, Gestion de l’hôtel
Dear Sherry, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Spent a lovely weekend here with my wife. It's a beautiful spot right by a peaceful lake. The staff was super hospitable (a special shout-out to Chiana, who couldn't have been kinder). The Hatha yoga class with Sef (sp) was incredible and my wife raved about her massage with David. There were lots of interesting-sounding activities to try, but tbh, I was feeling lazy; for those more adventurous/motivated, there are tons of options. Highly recommended!
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Team YO1, Gestion de l’hôtel
Dear Panio, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Great staff, good breakfast even if you are not a vegan like me. Rooms are nice but could use an interior decorators touch like the Eldred preserve nearby. But price wise for what you get it’s a good value. My main problem is the pool is freezing. Everyone complains about it. Please raise the pool temperature so we can actually use it. I don’t want to hear people who swim a lot need it cooler. The majority of people there are not swimming a lot but want to actually enjoy the pool.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Team YO1, Gestion de l’hôtel
Dear William, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Loved the availability of offerings and things to do on site. Most of the staff were great, very friendly and inviting! Physically this place is beautiful, huge and has so much to offer. Overall when you just glance without paying attention everything looks great, but when you pay attention you realize that a bunch of things could be cleaner. I wish they would pay attention to the details and little things in terms of cleanliness and service in the rooms and throughout the building. If the managers want details please let me know, I would be happy to discuss privately. I would definitely return again.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Team YO1, Gestion de l’hôtel
Dear Efstathios, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1
par un voyageur
Publié le 1 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Team YO1, Gestion de l’hôtel
Dear John, Thank you for taking the time to provide your feedback on your recent stay at YO1 Health Resort. We are honored to receive your valued feedback and extremely pleased to hear that our services met your needs and expectations throughout your stay. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope to see you back again soon as we always have a lot of new activities and events planned for our guests coming up. Warm Regards Team YO1
