Ratings based on 3,109 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
No kettle for making tea or toasting bread - it had a full kitchen with cupboards and a large fridge, but no other means to do anything - a table with a microwave and small fridge would have served the same purpose and not have taken up 1/3 the main room.
Also, it was the first time I stayed at a hotel where there was not a complimentary bottle or two of water.
Comment from Hotel Management
Feb. 24, 2024 by Jean-Jacques Seroux, Hotel Management
Hi,Thank you for your review and for your rating!Our rooms have kitchenette and not fully equipped kichen, that's the reason why there is a microwave and a fridge but no cooker or stove. The hotel used to be a condo residence, that's why the kitechenette furniture are huge.Have a great day!
by A traveller
Posted Feb. 22, 2024 on Expedia
Our toilet didn't flush and continued to run water all night. Floors were dirty. Pull out bed didn't have any sheets or pillows.
Comment from Hotel Management
Feb. 23, 2024 by Adam Arab, Hotel Management
Thank you for providing a rating of 3 out of 5. We appreciate your feedback. Your experience is important to us, and we apologize for any inconvenience you faced. Your feedback is crucial in helping us enhance our services, and we hope to have the opportunity to provide you with a more positive experience in the future.
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Feb. 23, 2024 by Adam Arab, Hotel Management
hank you for providing a rating of 3 out of 5. We appreciate your feedback. Your input is valuable an we value your feedback and hope to have the opportunity to better serve you in the future. Thank you for choosing our services.
by A traveller
Value for money but one annoyance.
Posted Feb. 21, 2024 on HotelsVery Spacious and clean rooms and quick checkin. Good value for money. Good WiFi. Convenient location. Carpet is a bit worn though but this is offset by the other benefits. My only complaint is that their early checkin fee has jumped up by 20 bucks Canadian to 50. I was definitely not amused by that but c’est la vie as they say in France.
Comment from Hotel Management
Feb. 22, 2024 by Jean-Jacques Seroux, Hotel Management
Thank you so much for your very good rating and for your review!We are delighted you enjoyed the cleanlinees and size of our suites and the amenities of the hotel.Please note the rate for early check-in is calculated according to the hour of arrival. As you checked-in at 10am instead of 4pm, the fee is 50 + taxes. If you had check-in later, the fee would have been cheaper,Have a great day!
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 23, 2024 by Adam Arab, Hotel Management
Thank you for providing a rating of 4 out of 5. We appreciate your feedback. Your input is valuable to us as we continually strive to enhance our services and provide a better experience for our guests. We hope to have the opportunity to welcome you again in the future and make your stay even more enjoyable. Thank you for choosing our services.
by A traveller
Awesome hotel in the heart of Montreal
Posted Feb. 18, 2024 on HotelsWe had a great weekend trip with family, our 1 bedroom suite with living room pullout and kitchen was perfect. 15 min walk to downtown and 15 min walk to old port. Indoor garage parking available, and a great hot breakfast included. All in all, tremendous value!
Comment from Hotel Management
Feb. 19, 2024 by Jean-Jacques Seroux, Hotel Management
Greetings from Hotel Faubourg Montreal!Thank you so much for your top rating and amazing review!We are so delighted you enjoyed the comfort or our suites, location of the hotel and our amenities and breakfast menu!We can't twait to welcome you again!Have a great day!
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Jean-Jacques Seroux, Hotel Management
Un grand merci a vous pour cette excellente note!Ca nous fait nvraiment plaisir de voir que le séjour s'est bien passé!Au plaisir de vous recevoir a nouveau!
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Jean-Jacques Seroux, Hotel Management
Thank you so much for your top rating!We are delighted you had a wonderful stay with us!Have a great day!
by A traveller
Posted Feb. 18, 2024 on Expedia
Big room! Great price!
Comment from Hotel Management
Feb. 18, 2024 by Jean-Jacques Seroux, Hotel Management
Greetings from Hotel Faubourg Montreal!Thank you so much for your top rating and nice review!We are delighted you had a wonderful stay with us!Have a great day
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 18, 2024 by Jean-Jacques Seroux, Hotel Management
Bonjour et merci beaucoup pour cette très bonne note!Nous sommes ravis que le séjour se soit bien passé!Bien a vous,
