Ratings based on 408 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 13, 2024 by Nada - Simplissimmo, Hotel Management
Thank you dear Nnamdi for your wonderful review. We hope that you enjoyed your stay. We can't wait to host you again in one of your hotels by Simplissimmo.
by A traveller
Posted Dec. 10, 2023 on Expedia
Thank you, would love to return 😀
Comment from Hotel Management
Dec. 11, 2023 by Mery, Hotel Management
Dear Benoit,Thank you for your feedback, I truly hope you enjoyed your stay as much as we enjoyed hosting you. We would love to have you back soon in the near future.Best regards,Mery - Simplissimmo
by A traveller
Posted Dec. 1, 2023 on Expedia
The best place to stay with everything at your fingertips ( history, dining, shopping, close to old town, McGill and everything else you would want). The apartment was lovely along with being convenient.
Comment from Hotel Management
Dec. 6, 2023 by Mery, Hotel Management
Dear Pauline,Thank you so much for taking the time to share your experience. It was a pleasure hosting you. I truly hope we'll have the pleasure of hosting you again soon in the near future.Best regards,Mery - Simplissimmo
by A traveller
Posted Nov. 23, 2023 on Expedia
Comment from Hotel Management
Jan. 2, 2024 by Mery, Hotel Management
Dear Pamela, Thank you for taking the time to share your feedback with us. We hope to have the pleasure to host you again soon in the near future :)Best regards,Mery - Simplissimmo
by A traveller
Posted Nov. 22, 2023 on Expedia
Comment from Hotel Management
Nov. 28, 2023 by Mery, Hotel Management
Bonjour Tobi,Merci d'avoir pris le temps de laisser un commentaire. Avez des retours concernant votre récent séjour.Cordialement,Mery - Simplissimmo
by A traveller
Posted Nov. 19, 2023 on Hotels
Comment from Hotel Management
Nov. 20, 2023 by Rosalie, Hotel Management
Dear Benjamin, Thank you for taking the time to leave us a review and we hope to have the pleasure of hosting you again in the future!Kind regards,Rosalie - Simplissimmo
by A traveller
Posted Nov. 15, 2023 on Expedia
Communication was a mess with this hotel.
Comment from Hotel Management
Nov. 16, 2023 by Rosalie, Hotel Management
Dear Yadwinder,Thank you for sharing your experience with us. We strive to offer clear and efficient communication, and we're disappointed to learn that we fell short of your expectations. Your feedback is invaluable to us, and we would greatly appreciate more details about what specifically you found challenging in our communication.Please don't hesitate to provide further insights or any additional feedback you might have.Warm regards,Rosalie - Simplissimmo
by A traveller
Presque parfait
Posted Nov. 9, 2023 on HotelsTrès bonne localisation près de tous les services, (metro, resto etc.) mais le loft aurait besoin de réparation de finition ( décollemnt de peinture sur le plafond de la salle de bain, le recouvrement des coussins du divan, la finition de la table de cuisine laissaient à désirer), sinon c’était propre et le lit très confortable.
Comment from Hotel Management
Nov. 14, 2023 by Rosalie, Hotel Management
Chère Manon,Merci pour votre retour. Nous sommes enchantés que l'emplacement pratique et le lit confortable aient répondu à vos attentes. Nous présentons nos excuses pour les inconvénients liés aux détails de finition du loft. Vos commentaires sont précieux, et nous nous engageons à résoudre ces problèmes rapidement pour améliorer les expériences à venir.Cordialement,Rosalie - Simplissimmo
by A traveller
Posted Nov. 6, 2023 on Hotels
Comment from Hotel Management
Nov. 8, 2023 by Rosalie, Hotel Management
Dear Gautam,We are sorry about the inconvenience that you encountered and that it impacted your stay with us.However, kindly note, that we are not responsible for Hotels.com mishandling your request to modify your check-out date.Kind regards,Rosalie - Simplissimmo
by A traveller
Posted Oct. 25, 2023 on Expedia
Comment from Hotel Management
Oct. 26, 2023 by Rosalie, Hotel Management
Dear Vui,Thank you for taking the time to leave us a review. We hope to have the pleasure of hosting you again in the future.Kind regards,Rosalie - Simplissimmo
