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Hotel Eden Palace Au Lac

4.0 star property
Family-friendly 4-star hotel with free WiFi

Choose dates to view prices

Photo gallery for Hotel Eden Palace Au Lac

Exterior
Deluxe Double Room
Seasonal outdoor pool
Breakfast, lunch, dinner served; beach views
Deluxe Room (Villa Eden)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available

Explore the area

View in a map
11 Rue Du Theatre, Montreux, VD, 1820
  • Place, Montreux Casino
    ‪1 min walk‬
  • Place, Montreux Christmas Market
    ‪1 min walk‬
  • Place, Freddie Mercury Statue
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(22 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden)

Standard Room (Villa Eden)

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

About the area

Montreux

Montreux City Centre stay.With a stay at this Montreux City Centre hotel, you'll be steps from Montreux Casino and Montreux Christmas Market. Freddie Mercury Statue and Place du Marche are also within half a mile (1 km).

What's nearby

  • Montreux Casino - 1 min walk - 0.0 km
  • Montreux Christmas Market - 1 min walk - 0.1 km
  • Place du Marche - 2 min walk - 0.2 km
  • Freddie Mercury Statue - 3 min walk - 0.3 km
  • Montreux Music & Convention Centre 2m2c - 15 min walk - 1.3 km

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 67 min drive

Restaurants

  • ‪Le Palais Oriental - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Les Voiles De La Rouvenaz - ‬3 min walk
  • ‪Chez-Gaston - ‬1 min walk
  • ‪Molino - ‬2 min walk

About this property

Hotel Eden Palace Au Lac

Family-friendly 4-star hotel with free WiFi
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1896
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Eden Palace Au Lac offers 100 accommodations with safes and hair dryers. 110-cm flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Mona Montreux
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,002 reviews
The price is CA $291
CA $326 total
includes taxes & fees
Jan 24 - Jan 25
Mona Montreux

Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 25 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 110-cm flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash, and mobile payments.

We should mention

  • The seasonal pool will open June 15 and close September 01.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 384 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Southport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel! Greeted by George who was terrific as was the other staff. Room was beautiful with a small but gorgeous view of Lake Geneva. Close to the Promonade, the bus, shopping, etc. We highly recommended!
Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Rauf

Disliked: Cleanliness, property conditions & facilities
Window open all night old window ac with pipe
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. Felt very luxurious. Fantastic view over the lake. Friendly staff. Clean and comfortable. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Forbes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the lake is perfect. The hotel is showing its age. The main Stairway is dangerous since the last step has a different height wich makes it a trip hazard!
Stayed 1 night in Sep 2025

10/10 Excellent

YASUKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to check out at 7am because of the train departure. But breakfast started from 7am. I asked it's ok to prepare the breackfast for us. Hotel stuff said ok. And it was nice. Thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Anubhav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location!
Stayed 2 nights in Jul 2025

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Jul 2025

8/10 Good

Sundae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great location. Unfortunately we didn’t get to enjoy the hotel as much as we would have liked as out mostly for the jazz festival
Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property would definitely stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
Location !!
Stayed 2 nights in Jul 2025

10/10 Excellent

Igor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the lake to die for! A great option for a weekend getaway. Visited during Montreux Jazz Festival and it’s also very conveniently located to the festival stage
Stayed 1 night in Jul 2025

10/10 Excellent

Cassia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on earth

Beautiful location facing the lake and the mountains. Restaurant with indoor and outdoor seating. Helpful staff. It couldn’t be better.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

4/10 Poor

arnaldo

Travelled with partner
Disliked: Staff & service, amenities
Definitely not a four star. With good will, three. Tired hotel, in need of renovation.
Stayed 1 night in Jul 2025

4/10 Poor

Atul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard rooms are Terrible

Our booking was for three. The room was absolutely not set up to accommodate three. Extremely tiny room. We were promised a third bed as per our booking. There was no space in the room to out the third bed. There were Flies in the room- terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Xxx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel in front of lake. Super comfortable stay. Friendly staff and breakfast buffet with so many options. Absolutely loved my stay.
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Stayed 1 night in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place to stay
Stayed 1 night in Jun 2025

4/10 Poor

Ko

Business traveller
could not get in touch with the property
Stayed 3 nights in Jun 2025

8/10 Good

Kamalakar

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025