Ratings based on 1,407 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 5, 2024
I got to the hotel and there was no rooms available. Had to wait about an hour so they could figure out where to locate me.
by A traveller
Posted Apr. 26, 2024
Comment from Hotel Management
May 5, 2024 by Hotel Management, Hotel Management
We apologize that the accommodations did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience
by A traveller
Posted Feb. 26, 2024
Comment from Hotel Management
Mar. 2, 2024 by Hotel Management, Hotel Management
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
by A traveller
Fun at the Sun, but average rooms
Posted Feb. 5, 2024 on HotelsThe hotel is very convenient for the tournament at Mohegan. I do find that your rooms are average and even dated. The shampoo in my shower was either almost empty or broken. The parking is very convenient and free. The room rates are high for what one gets and spends in a weekend at the Sun.
Comment from Hotel Management
Feb. 14, 2024 by Hotel Management, Hotel Management
Thank you for your recent review. We will share your feedback with the respective departments responsible for the issues you mentioned. We continuously make improvements as a result of the valuable feedback we receive from our guests. Your comments will be taken into consideration as we make changes to enhance the overall guest experience. We hope to welcome you back to Mohegan Sun again.
by A traveller
Posted Feb. 5, 2024 on Expedia
Comment from Hotel Management
Feb. 10, 2024 by Hotel Management, Hotel Management
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
by A traveller
Posted Feb. 5, 2024 on Expedia
Comment from Hotel Management
Feb. 10, 2024 by Hotel Management, Hotel Management
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 10, 2024 by Hotel Management, Hotel Management
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 10, 2024 by Hotel Management, Hotel Management
We are delighted to hear that you had a wonderful visit. It is great that you enjoyed our property. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience and we hope to see you again in the near future.
by A traveller
Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
Feb. 10, 2024 by Hotel Management, Hotel Management
We apologize that the accommodations did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options, and an enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.
by A traveller from CAMBRIDGE
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 10, 2024 by Hotel Management, Hotel Management
We apologize that this trip did not meet your expectations. We will do our best to learn from your experience. Your feedback is important to us and we value your input. We strive to provide excellent customer service, quality rooms, superb dining options and a enjoyable casino environment. Thank you for taking the time to provide feedback regarding your experience.
