Note fondée sur 557 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
93 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Cross Lanes

Publié le 13 juin 2024
Parking’s a little rough, but otherwise, this was a great place, and close to the hospital, which it’s important for many people staying here. Definitely recommend for anybody needing to be near Ruby.
Commentaires de Gestion de l’hôtel
14 juin 2024 par General Manager, Gestion de l’hôtel
Dear Eric, Thank you for making the Residence Inn Morgantown Medical Center Area part of your travel plans. We are glad to know you had a pleasant stay overall and that you liked our convenient location. However, we regret the parking concerns you had. We will share your comments appropriately, as we are always looking for ways to improve our guest experience. We appreciate your recommendation and look forward to seeing you again soon. Josh Lapana,General Manager
5 sur 5
par un voyageur

Publié le 18 mars 2024 sur Expedia
Good hotel
Commentaires de Gestion de l’hôtel
19 mars 2024 par General Manager, Gestion de l’hôtel
Dear Ella, It is wonderful to know you enjoyed everything about your time at Residence Inn Morgantown Medical Center Area and that we exceeded your expectations. We strive to provide everything needed for the perfect stay. We appreciate your kind rating and look forward to you being able to stay with us again soon. Sincerely, Jim White, General Manager
5 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
Property right between Toronto and Charlotte so great break. The hotel was super clean, rooms were good size for a family and complimentary breakfasts was great.
Commentaires de Gestion de l’hôtel
19 mars 2024 par General Manager, Gestion de l’hôtel
Dear Subodh, It was a pleasure welcoming you to the Residence Inn Morgantown Medical Center Area. We are glad you were pleased with our well-kept property and spacious guest rooms. We are also happy you loved the breakfast we serve at our on-site restaurant. Thank you for your feedback, and we look forward to seeing you again soon. Sincerely, Jim White, General Manager
4 sur 5
par un voyageur

Sufficient

Publié le 15 mars 2024 sur Hotels
Never seemed to be anyone at the front desk to assist. Requested a change to foam pillows was never handled. Not exactly comfortable with the loitering going on out front of the hotel all night.
Commentaires de Gestion de l’hôtel
16 mars 2024 par General Manager, Gestion de l’hôtel
Dear Eric, Thank you for choosing us for your visit to Morgantown. We appreciate the time you took to share your recent experience. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for the inconvenience caused. We will look into what transpired, so this lapse in service is not repeated. We also value our guests’ time; therefore, we regret the requested items were not delivered promptly, and we hope you will accept our apologies. Your feedback has been shared appropriately so that our guests do not encounter such frustrations in the future. Furthermore, we regret any inconvenience caused due to the other people in front of the property. Thank you for your patience, and we hope you will reconsider and stay with us again, as we would like you to provide you with the seamless visit you deserve. Sincerely, Jim White, General Manager
4 sur 5
par un voyageur

Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2024 par General Manager, Gestion de l’hôtel
Dear James, We are happy you chose Residence Inn Morgantown Medical Center Area for your recent visit. It was our pleasure having you as our guest, and we look forward to you revisiting us the next time your travel brings you to our area. Sincerely, Jim White, General Manager
5 sur 5
par un voyageur

THIS IS THE PLACE TO STAY!

Publié le 11 mars 2024 sur Hotels
This is the place to stay in Morgantown! It’s clean and has all the amenities you need. We have appointments at Ruby often and it’s so close!
Commentaires de Gestion de l’hôtel
12 mars 2024 par General Manager, Gestion de l’hôtel
Dear Beth, Thank you for leaving feedback about Residence Inn Morgantown Medical Center Area. We are glad you loved our ideal location, clean property, and all the amenities we offer here. It was a pleasure welcoming you, and we look forward to serving you again soon. Sincerely, Jim White, General Manager
5 sur 5
par un voyageur

Medical visit

Publié le 10 mars 2024 sur Hotels
Good location close to WVU hospital system. Kitchenette and plenty of room.
Commentaires de Gestion de l’hôtel
11 mars 2024 par General Manager, Gestion de l’hôtel
Dear Jo, Thank you for taking the time to share your positive feedback. We are glad our location was perfect for your needs and that you enjoyed our comfortable rooms and kitchenette. It was a pleasure having you at Residence Inn Morgantown Medical Center Area, and we look forward to serving you again soon. Sincerely, Jim White, General Manager
5 sur 5
par un voyageur

Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par General Manager, Gestion de l’hôtel
Dear Ersel, Thank you for the wonderful rating of Residence Inn Morgantown Medical Center Area. It is great to know you enjoyed your stay, and that we exceeded all your expectations. We truly appreciate your business and look forward to your next visit.Sincerely, Jim White, General Manager
4 sur 5
par un voyageur

Publié le 4 mars 2024 sur Expedia
Nice place to stay. Check in was a bit slow and took about 30 mins. But they really did care and gave us free parking and free WVU game tickets. So they went above and beyond to make up for the wait. Would stay again.
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear Brian, Thank you for taking the time to post your feedback and for sharing it with other travelers. While we regret the undue delay you endured during check-in, we are happy to see we were able to provide you with complimentary parking and game tickets. We are also pleased to know you enjoyed our thoughtful hospitality and clean property. Thank you again, and we look forward to you choosing Residence Inn Morgantown Medical Center Area every time your travels bring you to our area. Sincerely, Jim White, General Manager
5 sur 5
par un voyageur

Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par General Manager, Gestion de l’hôtel
Dear Amy, Thank you for choosing Residence Inn Morgantown Medical Center Area and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Jim White, General Manager