Ratings based on 594 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 13, 2024 on Expedia
Beautifully renovated near popular bowling alley. I didn't have a chance to try out the restaurant but I hear they have some great beer options.
Comment from Hotel Management
Mar. 14, 2024 by Heidi, HM, Hotel Management
Thank you for the review, We hope you'll come stay again with us soon and get a chance to experience all the Ten Pin Territory has to offer. We not only have the Restaurant and bowling alley but also a casino, taphouse and arcade. And don't forget we also have our new mini golf opening up the The summer season soon.
4 out of 5
by A traveller from Kent

Posted Mar. 12, 2024 on Expedia
Although the pool and hot tub were out of service, we still enjoyed our night. Clean, comfortable beds, fun area for the kids, good food and pints next door at the tap house. We will come back again.
Comment from Hotel Management
Mar. 12, 2024 by Heidi, HM, Hotel Management
We are so sorry the pool was down during your stay! Thank you for still giving us a chance, we are glad to hear you enjoyed your stay despite the hiccup.
5 out of 5
by A traveller

Posted Mar. 10, 2024 on Expedia
The suite I stayed in was amazing
Comment from Hotel Management
Mar. 12, 2024 by Heidi, HM, Hotel Management
We are so glad you enjoyed your stay! Thank you for the review!
5 out of 5
by A traveller

A lot more enjoyable experience than I expected😅

Posted Mar. 9, 2024 on Hotels
Great trip for a one-night stay with my wife!! New hotel we've never been to before and last minute.
Comment from Hotel Management
Mar. 12, 2024 by Heidi, HM, Hotel Management
Thank you for giving us a chance! We are so glad you enjoyed your stay!! We hope to see you again!
4 out of 5
by A traveller

I would stay again.

Posted Mar. 7, 2024 on Hotels
Everything was good. Till we spilt some soda. Cleaned it up. Got a wet towel and wiped up stickiness. It came up black. The floors are dirty.
Comment from Hotel Management
Mar. 8, 2024 by Heidi, HM, Hotel Management
Thank you for the review and the feedback we will look into a different mop solution! We are glad you enjoyed your stay for the most part and do hope to see you again!
4 out of 5
by A traveller

Posted Mar. 7, 2024 on Expedia
The room was a handicap room, which I do not need, the shower in this type of room is not comfortable to use. The room also had adjoining door, I could hear the man in the next room speak in a normal voice, I heard his cell phone every time it rang, I heard his alarm at approximately 4:30 a m. I will,stay at this location in the future, however, I will ask to not have this type of room.
Comment from Hotel Management
Mar. 8, 2024 by Heidi, HM, Hotel Management
Thank you for the review, We do hope you will give us a try again in the future, Please if at any time you are not satisfied with you stay let us know while you are here so we can better assist you. Our front desk is staffed 24/7.
5 out of 5
by A traveller

Posted Mar. 5, 2024 on Hotels
Jacuzzi tub was amazing.
Comment from Hotel Management
Mar. 5, 2024 by Heidi, HM, Hotel Management
Thank you so much for the review! We are happy to hear you enjoyed your stay and hope you come see us again soon.
1 out of 5
by A traveller

Posted Mar. 4, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Heidi,HM, Hotel Management
We are sorry to hear you didn't have a good time during your stay. We always welcome feedback and would love to know if there's something we can work on to make our guest more comfortable.
5 out of 5
by A traveller

Posted Feb. 29, 2024 on Expedia
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Comment from Hotel Management
Feb. 29, 2024 by Heidi, HM, Hotel Management
Thank you for the review! We are so glad you enjoyed your stay!
4 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Heidi, HM, Hotel Management
Thank you for the review!