Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Manager, Gestion de l’hôtel
Hello Timothy, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address the issues you encountered.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Clean and convenient
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Manager, Gestion de l’hôtel
Hello Tammi,Thank you for choosing our hotel for your stay. We're glad to hear that you found our property clean and convenient, which are both qualities we strive to provide for our guests. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Small town friendly and very clean. This hotel far exceeded our expectations and was so much better than the big city money grabbing corporate rip offs down the highway. These small town hidden gems have all been forgotten about.
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Manager, Gestion de l’hôtel
Hello Peter,Thank you for your kind words about our hotel. We pride ourselves on providing a friendly and clean environment for our guests. It's great to hear that we exceeded your expectations. We appreciate your support for small town establishments like ours.
par un voyageur
Publié le 19 déc. 2023 sur Expedia
Excellent value! Exceptionally clean and accessible!
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Manager, Gestion de l’hôtel
Hello Marilyn,Thank you for your positive review of our hotel! We're delighted to hear that you found our establishment to be of excellent value and exceptionally clean. Our team works hard to maintain high standards of cleanliness to ensure our guests have a comfortable stay. We appreciate your feedback and hope to welcome you back again in the future.
par un voyageur
Publié le 19 déc. 2023 sur Hotels
Kids bling to owner or employees are jumping around. Noisy
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Manager, Gestion de l’hôtel
Hello Vicki,Thank you for sharing your feedback regarding the noise disturbance caused by children on our property. We understand that a peaceful environment is important for all our guests. Please feel free to reach out to our management team directly at the hotel so that they can address your concerns further. We appreciate your understanding and apologize for any inconvenience caused.
par un voyageur
Publié le 11 déc. 2023 sur Expedia
To say I was disappointed would be an understatement. Desk people flat out lied when asked questions. The Web site showed pictures of a pool when I asked about the pool when I checked in I was told that it was under renovations. When I asked the desk person in the morning he said that there never was a pool and it was a problem with the Web site then later said that it was filled in and they were going to dig it out again in the spring. Will never stay here again.
Commentaires de Gestion de l’hôtel
13 déc. 2023 par Manager, Gestion de l’hôtel
Hello Greg, We apologize for any confusion regarding the pool. We strive to provide accurate information on our website and apologize for any discrepancies. We appreciate your feedback and will ensure that our staff is properly trained to address guest inquiries. We hope you will consider staying with us in the future for an improved experience.
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Start with perfect and work back. I was a late arrival. The clerk seemed shocked that I showed up as he had called me to confirm whether I was a no show and I didn’t answer. I don’t answer random numbers and he didn’t leave a voicemail. Luckily he didn’t give my room to someone else. It was pre-paid, so this is a weird practice! Next odd thing is the “Free Breakfast” ZERO protein. It was Waffle, toast, cereal or packaged muffins.
The hotel is one of only a couple of options in town and to me, after staying there almost a week, I still believe is the best option.
If you are going for the Refuge, this is a really great place to stay. It’s only a few minutes, convenience stores, grocery stores even restaurants all within a few blocks/short walk. And it’s right on the interstate!
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Manager, Gestion de l’hôtel
Hello Thomas,Thank you for choosing to stay with us and sharing your feedback. We apologize for any confusion regarding your late arrival confirmation call. As for our breakfast offerings, we appreciate your input and will consider it for future improvements. We are delighted to hear that you still believe our hotel is the best option in town and that our location was convenient for your needs. We hope to welcome you back on your next visit.
par un voyageur
Publié le 23 nov. 2023 sur Expedia
The only thing I did not like was no coffee maker in the room
Commentaires de Gestion de l’hôtel
25 nov. 2023 par Manager, Gestion de l’hôtel
Hello Russell,Thank you for your feedback. We appreciate you bringing this to our attention and apologize for any inconvenience caused. We value your opinion and will take it into consideration for future improvements. Please feel free to contact our management team for further assistance or suggestions.
par un voyageur
Publié le 28 oct. 2023 sur Expedia
Clean rooms, friendly staff
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Manager, Gestion de l’hôtel
Hello David,Thank you for your kind feedback! We take great pride in providing clean rooms and friendly service to our guests. We hope to welcome you back again soon!
par un voyageur
Publié le 20 oct. 2023 sur Expedia
Nice motel with restaurants close by. Walls are a little thin.
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Manager, Gestion de l’hôtel
Hello Aaron,Thank you for your feedback! We apologize for any inconvenience caused by the thin walls. Please let us know if there is anything we can do to make your stay more comfortable.
