Ratings based on 578 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 23, 2023 on Expedia
This is a historic property with an amazing history that evokes nostalgia.
With a bit of an upgrade it will be back to its former glory.
It has the potential to become Sri Lanka’s own Raffles Hotel.
by A traveller
Posted Jan. 30, 2023 on Expedia
by A traveller
Posted Jan. 21, 2023 on Hotels
by A traveller
Posted Jan. 8, 2023 on Hotels
by A traveller
Nice hotel great location
Posted Mar. 12, 2020 on HotelsHotel is in perfect location. Steeped in history and a very grand building. However this shows in its condition in places. Some corridors do smell very damp but is very clean. The bathroom we had showed signs of tiredness. Our room was ground floor and had a family of pigeons nesting on out window box . Poo everywhere.
Private beach is nice but I preferred public beach.
Nice hotel and great location.
by A traveller
Posted Mar. 8, 2020 on Expedia
Great location and friendly, courteous and helpful staff. Great to be back after some 15 or so years.
Only request is to the staff on the terrace.
Please cast your eyes over the guests more frequently. It is sometimes hard to catch your attention!!
by A traveller
Posted Mar. 2, 2020 on Hotels
One year 2019 was better
by A traveller
Variable quality attributes
Posted Feb. 29, 2020 on HotelsThe hotel has some great features. All public spaces, restaurants and food are excellent. Amazing location too. Service is variable. Some excellent staff and some not so great. But the problem was the room. It was really basic. Not a single lamp stand in the room. It was dark and I was unable to read anything from the ceiling lights. The shower had a bad smell. I stayed at the Kingsbury in Colombo, paid the same rate, and the room was fabulous. Can't understand this difference in standards.
by A traveller from Uk
Posted Feb. 25, 2020 on Expedia
This was our third visit and I hope it won’t be our last. It has an amazing old colonial feel with a wonderful history behind it. Very relaxing. The food is amazing. They have one of the best chefs in Sri Lanka who has become famous for his books and television appearances. The staff great too. Nothing is too much for them.
Then there is the private beach with fish restaurant and happy hour watching the sun go down over the sea
by A traveller
Posted Feb. 24, 2020 on Expedia
