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Gorillas Volcanoes Hotel

3.0 star property
3-star guestrooms with balconies

Choose dates to view prices

Photo gallery for Gorillas Volcanoes Hotel

A hotel entrance with a wooden ceiling, glass doors, and steps leading to a dining area.
A covered entrance with a wooden ceiling, steps leading to a glass door, and potted plants around.
A garden with various plants and flowers in front of a building with multiple balconies.
A restaurant with tables set for dining, large windows, and a view of the city.
A hotel with a swimming pool surrounded by a well-maintained lawn and palm trees.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Ruhengeri-Gisenyi Rd, Muhoza
  • Place, Cathedral of Ruhengeri
    ‪13 min walk‬
  • Place, Shyira Diocese Cathedral
    ‪18 min walk‬
  • Place, Musanze Modern Market
    ‪2 min drive‬

Room options

View all photos for Deluxe Double Room, Hill View, Garden Area

A hotel room with a large bed, bedside tables, a desk with a lamp, two chairs, a television, and a window with curtains.

Deluxe Double Room, Hill View, Garden Area

  • Hill view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, Hill View, Garden Area

A living room with a sofa, two armchairs, a small table with a vase, and a television on a stand.

Executive Suite, 1 Bedroom, Hill View, Garden Area

  • Hill view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

A hotel room with a large bed, a desk with a lamp, a TV, a chair, and a desk lamp.

Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Single Room, Hill View, Garden Area

A hotel room with a bed, bedside tables, a desk, a television, and curtains.

Economy Single Room, Hill View, Garden Area

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

About the area

Ruhengeri

In Muhoza .Within 2 miles (3 km) of this Muhoza hotel, you'll find Cathedral of Ruhengeri and Shyira Diocese Cathedral. Musanze Modern Market is within 2 miles (3 km) and Red Rocks Arts Centre is within 9 miles (15 km).

What's nearby

  • Cathedral of Ruhengeri - 13 min walk - 1.2 km
  • Shyira Diocese Cathedral - 18 min walk - 1.6 km
  • Musanze Modern Market - 2 min drive - 1.9 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 15 min drive - 16.0 km
  • Musanze Caves - 26 min drive - 26.7 km

Restaurants

  • ‪Migano Cafe, Lounge, and Grill - ‬17 min walk
  • ‪Amikus Coffee & Pizza - ‬2 min drive
  • ‪Volcana Lounge - ‬3 min walk
  • ‪La Paillotte - ‬2 min drive
  • ‪Skyline Bar & Restaurant - ‬2 min drive

About this property

Gorillas Volcanoes Hotel

3-star guestrooms with balconies
Gorillas Volcanoes Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Gorillas Volcanoes Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Muhoza hotel.

  • 31 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Gorillas Volcanoes Hotel offers 31 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Digital television is provided.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hair dryers can be requested.

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  • Pool
  • Breakfast included
  • Spa
  • Parking included
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The price is CA $151
CA $183 total
includes taxes & fees
Aug 16 - Aug 17
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 24-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gorillas Volcanoes Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gorillas Volcanoes Hotel Ruhengeri
Gorillas Volcanoes Hotel
Gorillas Volcanoes Ruhengeri
Gorillas Volcanoes
Gorillas Volcanoes Hotel Hotel
Gorillas Volcanoes Hotel Muhoza
Gorillas Volcanoes Hotel Hotel Muhoza

Frequently asked questions

Does Gorillas Volcanoes Hotel have an airport shuttle?

Gorillas Volcanoes Hotel offers an airport shuttle.

How much does it cost to stay at Gorillas Volcanoes Hotel?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Gorillas Volcanoes Hotel on Aug 16, 2026 start from CA $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gorillas Volcanoes Hotel offer free breakfast?

Gorillas Volcanoes Hotel does not offer free breakfast.

Is there a casino at Gorillas Volcanoes Hotel?

No, there is no casino at this hotel.

What time is check-in at Gorillas Volcanoes Hotel?

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM.

Is there free parking at Gorillas Volcanoes Hotel?

This hotel offers free self parking.

Does Gorillas Volcanoes Hotel have a pool?

Gorillas Volcanoes Hotel features an outdoor pool.

Does Gorillas Volcanoes Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Gorillas Volcanoes Hotel have a spa?

There are no spa services available at this hotel.

How close is Gorillas Volcanoes Hotel to downtown Muhoza?

Gorillas Volcanoes Hotel is 0.2 mi away from Ruhengeri.

Gorillas Volcanoes Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 8 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! The sausage at breakfast was phenomenal!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The hotel is lovely and the staff is really flexible.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room. Plenty of hot water in the shower. Comfortable bed.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Care

Clean rooms, quite and great customer care
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer care
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Curtice

Liked: Staff & service
Disliked: Property conditions & facilities

Friendly, helpful staff, but some distance from NP

Very friendly and helpful staff with a restaurant on-site and the historic hotel/hangout across the street. A bit far from the national park. No fan, AC or mosquito net in room. Luckily, I didn't need the latter. A bit worn around the edges, but relatively comfortable.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Nicolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines Hotel mit sauberen kleinen Zimmern und einem schönen Garten mit Pool. War sehr ruhig und angenehm, da nur wenige Gäste da waren. Das Essen war im Vergleich zu umliegenden Hotels sehr gut. Kann das Hotel auf jeden Fall empfehlen
Stayed 9 nights in Aug 2019
Verified review

6/10 Okay

Bjarne

Liked: Cleanliness
Disliked: Room comfort

Overnatning i Musanze.

Meget lydt med trafikstøj fra vejen. For lidt / svagt lys på værelset. Ingen myggenet.
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Anders

Liked: Staff & service
Disliked: Room comfort

Fint til prisen

Et ok hotel til prisen men noget slidt og ikke luksus. Fint wifi og søde smilende personale.
Stayed 2 nights in Jan 2019
Verified review

6/10 Okay

Sergio

Liked: Cleanliness, staff & service

The gorillas are great!

Excellent base from which you can plan your gorilla excursion to Volcanoes National Park. The hotel is quite ordinary: not bad, not great. It's fine if your expectations are low.
Stayed 2 nights in May 2018
Verified review

8/10 Good

EF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel on the main road out of town

Food OK but not exceptionally good. Service a bit slow, but every meal we ate in Rwanda was subject to incredibly slow service
Stayed 7 nights in May 2018
Verified review

6/10 Okay

Chanh

Positiv: + gutes Frühstück (sogar ab 6.00 Uhr, bei Bedarf auch bereits um 5.30 möglich); man kann quer durch die 2 Frühstückssets/-menüs auswählen. + freundliche Mitarbeiter (bis auf die weibliche Rezeptionistin, die "muffig" und gelangweilt wirkte) + hofseitige Zimmer sind ruhig (ACHTUNG: poolseitig gehen die Zimmer auch auf die Hauptstraße und sind sehr laut) + tolles Service: die vom Wandern schmutzigen Wanderschuhe können innerhalb einer Stunde außen gereinigt werden (Kosten: USD 2/RWF 2.000) Negativ: - hofseitige Zimmer haben eine sehr schlechte Wifi-Verbindung - abends ist das Licht im Zimmer unzureichend: Es gibt nur auf einer Bettseite eine Nachttischlampe und eine weitere am Schreibtisch. Kein Deckenlicht in der Mitte des Zimmers. - aus der Toilette stinkt es nach Kanal; sogar wenn man den Deckel zumacht und die Badezimmertür zumacht, riecht es zeitweise bis ins Zimmer rein.
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Verified traveller

Liked: Room comfort

Fine for the purpose

It was fine for the purpose but it is quite close to the main road so not terribly relaxing
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel d'une nuit

Endroit plutôt tranquille. Le préposé à la réception était tout sourire et d'une grande gentillesse. Le petit déjeuner correct sans plus. Bon endroit pour y passer une nuit.
Verified review

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023
Verified review

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness