Ratings based on 10 Guest Reviews

Hear it directly from our travellers
2.7 out of 5
100% of guests recommend
2.6 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Jan. 6, 2024 on Hotels
Friendly staff, prompt service, Nice location. Simple but adequate breakfast options.
2 out of 5
by A traveller from Mumbai

Posted Feb. 12, 2020 on Expedia
though checked 1 hour after scheduled time, room was not readily cleaned. Door lock was not working properly.
2 out of 5
by A traveller

Posted Jul. 15, 2019 on Hotels
don't do chitting with People, you say this is a 3 star hotel, but hotel dont maintain even 1 star.
Comment from Hotel Management
Nov. 27, 2019 by Hotel Parklane, Hotel Management
Dear Guest, Sorry for the inconvenience you had to face during your journey .We will see to it that you dont face the same problem during your future visit
2 out of 5
by A traveller

Posted Jul. 14, 2019 on Expedia
They are located in a filthy location with heaps of trash around and vile odours.
Comment from Hotel Management
Nov. 27, 2019 by Hotel Parklane, Hotel Management
Dear Guest, We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from. We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business and since we are in the process revamping the website & ensure that all our guest is clearly communicated about the Restaurants & food availability at hotel. Regarding the activities it didn't happen because of rain and we have Soft adventure activities for kids or for someone who is doing it for the first time. At the same time we are grateful to you for appreciating about the view & staff. We deserve another chance and I am confident that you will notice many positive changes during your future visits to our hotel. We would definitely like you to try our Luxury rooms which offers stunning view with luxury & Comfort.
3 out of 5
by A traveller

Decent stay

Posted May 27, 2019 on Hotels
We stayed for 2 nights at this hotel. While there were quite many attendants to escort us and carry the luggage to and from our room, they expected tip. While tip to single or two attendants was okay, at times, there were more attendants than required, and all of them expected tip. Besides this, the rooms were okay, meeting bare minimum standards of cleanliness and other amenities (size, bathroom etc.). Positives were good breakfast and the hotel allowed to store our luggage after checkout until later part of the day.
Comment from Hotel Management
Jul. 6, 2019 by Hotel Parklane , Hotel Management
Dear Guest, Thank you for choosing to stay with Hotel Parklane and for sharing your appreciation with us. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence. Warm Regards, Hotel Parklane.
4 out of 5
by A traveller

Posted Mar. 4, 2019 on Hotels
Breakfast Timings are not convinient, could be from 7 instead of 8
Comment from Hotel Management
Apr. 8, 2019 by Hotel Manager, Hotel Management
Dear Guest, Greetings from Hotel Parkland Thank you for your review and we welcome your feedback We have noted down your suggestion and will speak to the management We look forward to welcoming you back soon. Warm regards, Hotel Parklane
2 out of 5
by A traveller

Good food, helpful staff, bad management, unclean

Posted Feb. 24, 2019 on Hotels
Bathrooms are not clean. Rates are high for standard of rooms and overall cleanliness. Mould in bathroom. Most of tv channels are subscription based and are not subscribed, so you cannot watch them. Breakfast and staff is really friendly and helpful. Manager is not good. Wifi does not work (loses connection very often). Instructions for wifi are not clear. Room only has food menu. (No manual for tv, AC or wifi).
Comment from Hotel Management
Apr. 8, 2019 by Hotel Parklane, Hotel Management
Dear Guest, Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectation. We look forward to have the chance to welcoming you again in order to let you good memories. Your satisfaction is very important for us. In the meantime, We wish you our best regards. Hotel Parklane Mumbai
3 out of 5
by A traveller

Posted Jul. 12, 2018 on Hotels
Comment from Hotel Management
Jul. 18, 2018 by Hotel Parklane and Team, Hotel Management
Dear Guest, Greetings from Hotel Parklane, Mumbai! Thank you so much for your rating, we hope you must felt relaxed and comfortable at our hotel. We promise to render the same warm and kind service on your next visit as well. With warm regards, Hotel Parklane and Team
2 out of 5
by A traveller

Posted Feb. 9, 2020 on Hotels
Este não é, de modo algum, um hotel 3 estrelas. Situado no quinto andar de um prédio comercial muito antigo numa área bastante agitada, não tem recepção térrea e é extremamente mal servido de elevadores. Antigo e mal conservado deve ser evitado a todo custo.
3 out of 5
by A traveller

OK

Posted Sep. 21, 2018 on Hotels
Basic hotel. Ruime kamer. Wifi werkte perfect, wel elke keer opnieuw inloggen maar super verbinding. Alles was aanwezig maar ook alles net niet. bv beddengoed was gewassen maar niet alle vlekken of gaatjes waren eruit. Kamer was prima schoon op t oog maar badkamer verdient extra poetsbeurt. Airco werkte ook maar slechts op 1 stand. Kortom goed hotel om te verblijven maar verwacht geen luxe. Weinig internationale gasten volgens mij. Minder geschikt voor zakenreis. Toegang ook bijzonder, 5e verdieping van flatgebouw waar t lijkt of alles under construction is (geen geluidsoverlast) maar de entree van t hotel is keurig en verzorgd. Oude maar goed werkende lift (met liftpersoneel) Buurt is fantastisch als je van drukte, kleur, straatmarkt houdt. Prima restaurants vlak bij hotel.
Comment from Hotel Management
Nov. 27, 2019 by Hotel Parklane, Hotel Management
Dear Guest, Thank you for an awesome review! It makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon