Ratings based on 896 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Hotels
by A traveller from Sarasota
Posted Feb. 3, 2024 on Expedia
Very friedly
Comment from Hotel Management
Feb. 6, 2024 by Heiko Buchta - general manager, Hotel Management
Dear Florin,thank you for your 5/5 rating. A friendly and welcoming service is an integral part of our Bavarian hospitality. We hope to may welcome you again!Best regardsHeiko Buchta – general manager
by A traveller
Just a really great spot overall & great location
Posted Feb. 3, 2024 on HotelsA really wonderful hotel with incredible attention to detail. So much to compliment them on but it's the small things that count & I would have say the service really stood out for me. I arrived late in the evening met by an extremely efficient, warm & welcoming front office gentlemen. I didn't see him again so didn't get this name but without asking, he picked up I was foreign, very quickly gave me my bearings, gave me a map, checked me in within minutes & asked where else he could assist. He seemed to read his guests well & that goes a long way.
The room was a great size & beautifully appointed with absolutely fabulous coffee, great showers & great linen! The finishings are wonderful, must be newly refurbed & you are literally a few minutes walk from where you need to be. A really great spot in Munich which I will definitely return to.
Comment from Hotel Management
Feb. 6, 2024 by Heiko Buchta - general manager, Hotel Management
Dear Belinda,thank you very much for taking the time to write a detailed review. We have forwarded your kind words regarding our team with great pleasure. We are very pleased that you enjoyed our profited from our personal service and the comfort of the room. The bathroom has just recently been renovated. It’s a pleasure to read that you enjoyed the finishings. Our central location is ideal to explore Munich by foot as most of Munich’s highlights are just around the corner. We hope that we may count you again among our guests. Best regardsHeiko Buchta – general manager
by A traveller
Posted Jan. 28, 2024 on Expedia
The staff always said good morning or a welcome, Philip in the bar is amazing; so attentive and always refilling our pretzels for us to snack on while sipping creative non alcoholic cocktails. Thank you!
Comment from Hotel Management
Feb. 1, 2024 by Heiko Buchta - general manager, Hotel Management
Dear Jenna, Thank you for your great feedback. With pleasure we have shared your comment with Philip who was very happy to receive it. We hope to may count you among our guests again. Best regardsHeiko Buchta – general manager
by A traveller
Posted Jan. 28, 2024 on Expedia
Liked the location!
Comment from Hotel Management
Jan. 29, 2024 by Heiko Buchta - general manager, Hotel Management
Dear Jennifer,thank you for your feedback. We are pleased to know that you profited from our central location in the heart of Munich. We hope to may welcome you back soon. Best regardsHeiko Buchta – general manager
by A traveller from pittsburgh
Posted Jan. 27, 2024 on Expedia
by A traveller
Posted Jan. 24, 2024 on Expedia
Great hotel in the heart of old Munich. Nice staff, great breakfast, and bar open late.
Comment from Hotel Management
Jan. 29, 2024 by Heiko Buchta - general manager, Hotel Management
Dear Andrew,thank you for your review. We are delighted to read your positive feedback regarding our team, the breakfast, and our bar. We e look forward to your return!Best regardsHeiko Buchta – general manager
by A traveller
Posted Jan. 23, 2024 on Expedia
It is a very good hotel as I expected. Room design is good. The walk in closet and the light in the room is considerably useful. The window is opened in two way. The floor is wood not carpet, it is more clean. The bathroom accessories with gold grohe shower and toilet with duravit. It is modern.
But the minor problem in another room on 2nd floor, is a bit noisy .
This hotel is in good atmosphere and walkable in city centre. We will come back if we in Munich next time. Thanks
Comment from Hotel Management
Jan. 24, 2024 by Heiko Buchta - general manager, Hotel Management
Dear King kwong terry,Thank you very much for your great feedback. We are delighted to read that we met your expectation regarding your stay at the Platzl Hotel. A well-designed room including lighting and storage is important. We are pleased to read that you profited from it. The bathroom has just recently been renovated – we appreciate your praise in this aspect. We strive to provide a calm and relaxing atmosphere to all guests. However, the vibrant atmosphere of the city center does bring a certain level of activity which we cannot influence and our guests must expect. We look forward to welcoming you again. Best regardsHeiko Buchta – general manager
by A traveller
Posted Jan. 21, 2024 on Expedia
Very nice and cozy room kind staff
Comment from Hotel Management
Jan. 24, 2024 by Heiko Buchta - general manager, Hotel Management
Dear Jordan, Thank you for your 5/5 rating! It is a pleasure to read that you have enjoyed the coziness of the room and our friendly team. We look forward to your return. Best regardsHeiko Buchta – general manager
by A traveller
Posted Jan. 17, 2024 on Expedia
Excellent stay! Staff was superb
Comment from Hotel Management
Jan. 18, 2024 by Heiko Buchta - general manager, Hotel Management
Dear Erika,Thank you for your brilliant rating! It is always a special delight to read praise concerning our team. We appreciate you for mentioning their service. We hope to see you again. Best regardsHeiko Buchta – general manager
