Hotel Palace de Muro

5.0 star property
5-star beachfront hotel near Playa de Muro

Choose dates to view prices

Photo gallery for Hotel Palace de Muro

Aerial view
Interior entrance
Minibar, in-room safe, desk, laptop workspace
Restaurant
Interior entrance
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Carretera Alcudia Arta, s/n, Km 1, Muro, Mallorca, 07458
  • Popular LocationPlaya de Muro3 min walk
  • Popular LocationAlbufera Natural Park18 min walk
  • Popular LocationAlcúdia Beach11 min drive
  • AirportPalma de Mallorca (PMI)52 min drive

Room options

Suite, Balcony, Sea View (2 adults + 2 children)

  • 69 sq m
  • Sleeps 4
  • 2 Twin Beds

Suite, Balcony (2 adults+ 1 child)

  • 69 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, Balcony, Sea View (3 adults)

  • 69 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, Balcony, Sea View (3 adults + 1 child)

  • 69 sq m
  • Sleeps 4
  • 2 Twin Beds

Suite, Balcony (2 adults + 2 children)

  • 69 sq m
  • Sleeps 4
  • 2 Twin Beds

Suite, Balcony, Sea View (2 adults+ 1 child)

  • 69 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, Balcony, Partial Sea View (2 adults+ 1 child)

  • 69 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, Balcony, Partial Sea View (2 adults + 2 children)

  • 69 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Room, Balcony, Sea View (3 adults)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Suite, Balcony (3 adults)

  • 69 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, Balcony (3 adults + 1 child)

  • 69 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Room, Balcony (3 adults)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Deluxe Room, Balcony, Sea View (2 adults)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Deluxe Room, Balcony (2 adults)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Superior Room, Balcony, Sea View (2 adults+ 1 child)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Superior Room, Balcony (2 adults+ 1 child)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Suite, Balcony, Partial Sea View (3 adults)

  • 69 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, Balcony, Partial Sea View (3 adults + 1 child)

  • 69 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Muro

Beachfront retreat .At this Muro hotel, you'll be within half a mile (1 km) of Playa de Muro and 3 miles (5 km) of Alcúdia Beach. Albufera Natural Park and Es Comú are also within 2 miles (3 km).

What's nearby

  • Playa de Muro - 3 min walk
  • Albufera Natural Park - 18 min walk
  • Playa de Can Picafort - 8 min drive
  • Alcúdia Port - 9 min drive
  • Alcúdia Beach - 11 min drive

Getting around

  • Sa Pobla Station - 14 min drive
  • Palma de Mallorca Airport (PMI) - 52 min drive

Restaurants

  • Bellevue - 7 min drive
  • Smith's Cafe-Bar-Restaurant - 3 min drive
  • Pizzeria Roma Steak House - 6 min drive
  • S'àmfora - 6 min drive
  • The Posh Paddy - 3 min drive

About this property

Hotel Palace de Muro

5-star beachfront hotel near Playa de Muro
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Hotel Palace de Muro like an outdoor pool, a children's pool, and a fitness center.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. Free self parking is available.

This 5-star Muro hotel is smoke free.

  • 184 guestrooms or units
  • 3 dining venues
  • 7363 sq ft of conference space
  • 684 sq m of conference space
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Palace de Muro offers 184 accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Muro hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee daily
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between October 27 and February 28.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per night (maximum EUR 50 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 50 per accommodation, per night (maximum EUR 50 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Be Live Grand Palace Muro
Be Live Palace
Be Live Palace Hotel
Be Live Palace Hotel Muro Grand
Be Live Collection Palace Muro Hotel
Be Live Collection Palace Hotel
Be Live Collection Palace Muro
Be Live Collection Palace
Be Live Grand Palace De Muro Hotel Playa De Muro
Be Live Collection Palace De Muro Playa De Muro, Majorca
Hotel Palace de Muro Muro
Hotel Palace de Muro Hotel
Hotel Palace de Muro Hotel Muro
Be Live Collection Palace de Muro

Hotel Palace de Muro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 233 reviews" "
Rating 8 - Good. 80 out of 233 reviews" "
Rating 6 - Okay. 24 out of 233 reviews" "
Rating 4 - Poor. 11 out of 233 reviews" "
Rating 2 - Terrible. 5 out of 233 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Monica R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Genady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2023

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I took my young daughter here for a long weekend in April. We had a lovely time - beach, pool, Alcudia old town. The hotel was busy but not rammed and the pool area was quiet (the pool is not heated, as is standard I think, and so was quite chilly in April,
Stayed 3 nights in Apr 2023

8/10 Good

Alina

Stayed 6 nights in Aug 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel like family and that just added to a great stay.
Stayed 4 nights in Jun 2022

4/10 Poor

Muniza

Travelled with family
Disliked: Amenities
The property is close to the beach and the beach quality is great. However this is not a five star hotel. The room was small for three people and we could have been given two double beds given that our wing was empty instead of three twin beds, one of which was a makeshift bed which was noisy and uncomfortable and plonked in one corner.Hospitality and generosity is seriously lacking.
Stayed 3 nights in Sep 2021

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top stay
Our stay was only 2 nights but was very good. Excellent location , nice beach, great variety of food for breakfast and evening meal. It was spotlessly clean and felt safe during these uncertain times of COVID. Gym facilty were excellent. Would definitely recommend a visit and would definitely return again if visiting Majorca.
Stayed 2 nights in Sep 2021

8/10 Good

Lee

Liked: Property conditions & facilities
More of a 4 star in my opinion.
For a 5 star hotel our standard room was very basic. Whilst the pool area was nice, the sun loungers were dirty and i had to wash off the bird poop myself. Food was basic, but they had only just re-opened after the lock down so its expected. Make sure you bring trousers for an evening for the restaurant, there's no mention of it on the hotel regulations but I got tuned away!
Stayed 3 nights in Jul 2020

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous time spent at this hotel. Staff were great and made our stay here perfect. Great location too, right by the beach or you could spend your day relaxing around the pool. Highly recommend. We will be back.
Stayed 13 nights in Sep 2019

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for beach lovers, quality hotel
Pros: beach not full of people; clean and comfortable rooms; quality food; great hotel for vacationers that just want to stay put and enjoy the beach and pool. Potential Areas for Improvement: WIFI, re-opening indoor dining restuarant for lunch, pay per view movie options in room. Summer 2019 was our second visit to this hotel. The location is excellent for beach lovers. There are limited hotels in the area and, as a result, the beach immediately in front of the hotel has significantly less people than other areas in Playa de Muro, a big plus as the beach feels "private". The hotel is clean with comfortable rooms. The room cleaning service and customer service in general is excellent. Food is high quality, although they no longer offer an indoor restaurant for lunch which is a bit disappointing. Our daughter enjoyed the Kid's club activities. The evening entertainment is good. Overall, the hotel offers a solid value and quality proposition for families who want to stay in one place to enjoy the beach, pool, and provide the kids with some activities. If you prefer a location with lots of restaurants, bars, and shops in walking distance, then I don't recommend this hotel. If we return to Mallorca, we'll stay at this hotel again.
Stayed 8 nights in Jul 2019