Note fondée sur 86 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
92 % des clients le recommandent
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 19 mars 2024
Commentaires de Gestion de l’hôtel
20 mars 2024 par Linda S, Innkeeper, Gestion de l’hôtel
Based on your review rating, we're sorry to see that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us in the future.
3 sur 5
par un voyageur de San Carlos

Publié le 16 févr. 2024 sur Expedia
Having been staying at this Inn for the past 8 years unfortunately I have to report thing have changed.This Inn used to be so special for a romantic fun time.Before COVID it was nice in the morning sitting having their wonderful small breakfast inc in room price meeting other guests. During COVID we stayed also a few times which breakfast was not served but explained that it will definitely return and understood.Returning 2 times over the past 2 years breakfast wasn`t included as well as prices increased. This week I returned and paid close to $200.00 for a standard room. Front desk ladies were very nice,room ok but no amenities except normal room soaps.Even coffee in there small library isn't even fresh.Nothing at all memorable or romantic. So sad a special inn next to great restaurants has nothing beyond a room to offer.There are many other nice hotels around wine country which makes their guest feel special like a glass of wine,breakfast rolls and at much less price., Won`t be returning.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Linda S, Innkeeper, Gestion de l’hôtel
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of The Victoria Inn, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.
5 sur 5
par un voyageur

Publié le 1 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2023 par Linda S, Innkeeper, Gestion de l’hôtel
Dear Amy, we appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.
5 sur 5
par un voyageur

Publié le 14 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 juin 2023 par Linda S, Innkeeper, Gestion de l’hôtel
Hello Hagit,Thank you so much for the glowing review! I appreciate that you took the time to give us 10 of 10. It means we area going in the right direction!
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 5 juin 2023 sur Expedia
5 sur 5
par un voyageur

Publié le 12 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 juin 2023 par Linda S, Innkeeper, Gestion de l’hôtel
We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. We hope to see you again soon. #bookdirect
2 sur 5
par un voyageur

Publié le 4 mai 2023 sur Expedia
A little expensive and no breakfast, no parking available
Commentaires de Gestion de l’hôtel
4 mai 2023 par Linda S, Innkeeper, Gestion de l’hôtel
Rick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced.#bookdirect#investing in your next stay
5 sur 5
par un voyageur

Publié le 1 mai 2023 sur Expedia
I was greeted by Victoria, the owner, who could not have been more gracious and kind. I love this place there’s coffee and tea and brownies and cookies and various common areas. There’s a lovely restaurant which is a tenant the hotel right below. And it’s tucked into the beautiful town of Murphys, CA . A cozy & peaceful escape.
Commentaires de Gestion de l’hôtel
4 mai 2023 par Linda S, Innkeeper, Gestion de l’hôtel
Hi Karen,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you again soon.
5 sur 5
par un voyageur de Vacaville

Publié le 12 avr. 2023 sur Expedia
It was within just a few feet from a restaurant, bar, and shopping. Murphys is a a cute quaint town. The staff was friendly. Our room was upstairs. They had a downstairs little living area with games, microwave, etc. where you can sit down and play a game of chess, have a glass of wine, etc. We would stay there again.
Commentaires de Gestion de l’hôtel
16 avr. 2023 par Linda, Innkeeper, Gestion de l’hôtel
Thank you for your review and for choosing to stay with us during your visit to Calaveras County. We hope you will stay with us again in the future. #bookdirect
5 sur 5
par un voyageur

Publié le 7 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 mai 2023 par Linda, Gestion de l’hôtel
Dear John, We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. We hope to see you again soon. Safe Travels