Hakuba Hifumi is an amazing experience beyond a hotel. Modernized for the 1998 games, the ryokan has been family owned/run since 1912, and it shows at every turn. Tomo San and his team do everything possible to make you feel welcome and comfortable. We are already looking forward to our return.
Long before we arrived, Hifumi patiently replied to emails about luggage delivery, the area, and Japan at large.
Check-in / reception was friendly and unhurried, and included a tour of the hotel on the way to our room. We enjoyed the Kaiseki meal in the dining room on our first night, which was a delicious introduction to the hotel and team.
We took a traditional Japanese room (futons on tatami) without our own onsen, but were able to book the private baths without any issue. Frankly, I was only ever alone in the public baths too. We used these far more than our own bathroom.
Daily breakfast is thoughtfully served and filling for your day on the hill.
Located on a quiet side street, we were able to walk to/from the Happo-One lifts daily, from the bus station (if roads are clear), and around the area as far as the train station (without luggage). If you’ve got gear or it’s snowy, the staff will happily give you a lift.
As frequent travellers, we enjoy Platinum status with several hotel chains. They should all take a page out of Hifumi’s book.
Pro tip … There’s a biru machine tucked away behind the back stairs.
