Hotel JAL City Nagano

3.0 star property
3-star hotel near Zenko-ji Temple

Choose dates to view prices

Photo gallery for Hotel JAL City Nagano

Restaurant
Exterior
Front of property
Lobby lounge
Renewal Deluxe Twin Room, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Nagano Prefectural Shinano Art Museum
    ‪20 min walk‬
  • Zenko-ji Temple
    ‪20 min walk‬
  • M-Wave Olympic Memorial Arena
    ‪7 min drive‬

Room options

Renewal Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Renewal Economy Double Room, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Renewal Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

High Floor Twin Room,Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

High Floor Double Room,Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Economy Double Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

High Floor Corner Twin Room,Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Economy Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

High Floor Single Room,Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Renewal Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Single Room, Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

High Floor EconomyDouble Room,Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Renewal Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Renewal Deluxe Twin Room, Non Smoking

  • Sleeps 4
  • 2 Twin Beds

About the area

Nagano

City center stay.Your stay at this Minaminagano hotel places you within 2 miles (3 km) of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. M-Wave Olympic Memorial Arena and Nagano Olympic Stadium are also within 6 miles (10 km).

What's nearby

  • Nagano Prefectural Shinano Art Museum - 20 min walk - 1.7 km
  • Zenko-ji Temple - 20 min walk - 1.7 km
  • M-Wave Olympic Memorial Arena - 7 min drive - 5.9 km
  • Nagano Olympic Stadium - 10 min drive - 9.8 km
  • Togakushi Shrine - 20 min drive - 20.8 km

Getting around

  • Nagano Station - 7 min walk
  • Nagano (QNG) - 8 min walk

Restaurants

  • ‪モスバーガー - ‬2 min walk
  • ‪スカイバンケット 白馬 - ‬1 min walk
  • ‪dessert&cafe Deko - ‬2 min walk
  • ‪炭火焼きちどり - ‬1 min walk
  • ‪La Pâtisserie 27 - ‬2 min walk

About this property

Hotel JAL City Nagano

3-star hotel near Zenko-ji Temple
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. Hotel JAL City Nagano also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

  • 242 guestrooms or units
  • 16 levels
  • Built in 2005
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel JAL City Nagano offers 242 air-conditioned accommodations with slippers and hair dryers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Japanese

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,000 per night)
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Hotel JAL City Nagano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 384 out of 936 reviews
Rating 8 - Good. 379 out of 936 reviews
Rating 6 - Okay. 141 out of 936 reviews
Rating 4 - Poor. 26 out of 936 reviews
Rating 2 - Terrible. 6 out of 936 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James, Fort Worth

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city.
Stayed 2 nights in Mar 2025

6/10 Okay

Ramesh

Travelled with family and small children
Disliked: Property conditions & facilities
One should avoid this property if traveling by car or having dietary restrictions, as it falsely claims to have parking availability. I would never have chosen it without JAL name on it. However, the receptionist at the check-in desk did help secure parking for an additional charge, which was a relief after a long ski and drive.
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Travelled with partner
Convenient, clean. Great breakfast buffet
Stayed 6 nights in Feb 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable sizeable rooms

Super quick and efficient check in combined with good sized comfortable rooms. Buffet was plentiful and the station just a few minutes walk away. Very happy
Stayed 1 night in Feb 2025

10/10 Excellent

riwut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristine

Stayed 1 night in Feb 2025

10/10 Excellent

Kazuyo

Liked: Cleanliness
One issue was that there was wet area of the carpet close to the bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Sasitorn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โรงแรมดี มีที่จอดรถฟรี ห้องสะอาด ไม่เล็กเกินไป อุปกรณ์ครบครัน ห้องที่จองมีน้ำเปล่า น้ำหวาน และเบียร์ให้ฟรีด้วย (ขึ้นอยู่กับประเภทห้องที่จอง) แต่ไม่มีห้องออนเซ็นนะคะ
Stayed 3 nights in Dec 2024

10/10 Excellent

Alessandro, Ingleburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for just one night but the hotel was clean, staff was great and area is great. No complaints
Stayed 1 night in Jan 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, close to the station. Very walkable area.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Yufei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, very clean, offered so many washing stuff to use in hotel room (face cleaner, face oil etc), will definitely visit again in the future!!
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, modern, welcoming hotel with an excellent breakfast and great staff
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avarage

The stay was okay. Clean room, decent location, but nothing stood out. Fine for a short stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean and convenient.

A great location 15min walking distance to Jr Station. Very nice and clean. Plenty of drink bending machine, cup noodles and coin laundry downstairs. We skipped breakfast service and opted for outside instead. Thoroughly recommended.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay and convenient.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at Nagoya

The check-in was fast and easy. There is specific parking lot allocated for guests during the stay so you park at the same spot until you leave. Near eateries ans convenient stores. The room was big and clean. Good price and hotel for those visiting Nagoya.
Stayed 2 nights in Oct 2024

4/10 Poor

Hideko

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We were greeted by very cold front desk with little personality. Did not feel welcomed. Our room and floor freaked with cigarette and they told me that there is no other room. I asked them to comp breakfast but politely told they can’t do that. This evening staff was trying to help but his hands were tied. The management needs to step up at this point. Restaurant staff was very professional and made us feel very welcomed. I spend 30 year as a GM of hospitality business in US and this is not acceptable. Do something to make guest feel welcome is a must! JAL should make a note of this and check out this out dated property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel, convenient and very comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints!

Such a great stay all around! From the moment we arrived, we were impressed with every aspect of the service and experience. JAL did all the little things right. Don't skip out on breakfast - best view you'll ever have for a hotel buffet! Free umbrellas for guest use, lavender bath salts for relaxing, and free beer/juice/tea in addition to bottled water waiting for you chilled in the fridge. What more do you need?!?
Stayed 2 nights in Oct 2024