Candeo Hotels Nagasaki Shinchi Chinatown

3.5 star property
3.5-star spa hotel near Nagasaki Dejima

Choose dates to view prices

Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Building design
Lobby
Daily buffet breakfast (JPY 2530 per person)
Public bath
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841
  • Place, Hamanomachi Arcade
    ‪3 min walk‬
  • Place, Nagasaki Dejima
    ‪3 min walk‬
  • Place, Shianbashi Alley
    ‪3 min walk‬
  • Airport, Nagasaki (NGS)
    ‪47 min drive‬

Room options

Queen Room, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Twin Room with Sofa Bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Corner Twin Room with Sofa Bed, Non Smoking

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View Bath Twin, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

Private Spa Triple, Non Smoking

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Large Twin Beds

About the area

Nagasaki

Nagasaki Chinatown stay.Within a 10-minute walk of this Nagasaki Chinatown hotel, you'll find Nagasaki Dejima and Megane Bridge. Glover Garden and Oura Church are also within 2 miles (3 km).

What's nearby

  • Hamanomachi Arcade - 3 min walk - 0.3 km
  • Nagasaki Dejima - 3 min walk - 0.3 km
  • Shianbashi Alley - 3 min walk - 0.3 km
  • Megane Bridge - 7 min walk - 0.6 km
  • Glover Garden - 14 min walk - 1.2 km

Getting around

  • Nagasaki Station - 7 min drive
  • Nagasaki Airport (NGS) - 42 min drive

Restaurants

  • ‪餃子の王将浜の町店 - ‬3 min walk
  • ‪京華園 - ‬1 min walk
  • ‪かにや 銅座本店 - ‬2 min walk
  • ‪岩崎本舗西浜町店 - ‬1 min walk
  • ‪五人百姓 - ‬2 min walk

About this property

Candeo Hotels Nagasaki Shinchi Chinatown

3.5-star spa hotel near Nagasaki Dejima
Candeo Hotels Nagasaki Shinchi Chinatown offers its guests a full-service spa. Public spaces have free WiFi. Candeo Hotels Nagasaki Shinchi Chinatown also features a vending machine and an elevator.

This 3.5-star Nagasaki hotel is smoke free.

  • 207 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Candeo Hotels Nagasaki Shinchi Chinatown offers 207 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Nagasaki hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2530 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 471 out of 776 reviews
Rating 8 - Good. 234 out of 776 reviews
Rating 6 - Okay. 51 out of 776 reviews
Rating 4 - Poor. 15 out of 776 reviews
Rating 2 - Terrible. 5 out of 776 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason Kin Cheung

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, enjoyed the sitting area where I could lay back with a book and relax. The outdoor public bath was a big plus especially during the winter weather.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Dec 2025

8/10 Good

Hung Yuan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel amenities were nice. Onsen was good. Breakfast is too expensive and the location was far from the main Nagasaki station.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

4/10 Poor

DEIRDRA

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel didn't bother to advise pokemon tournament and overcrowding likely at breakfast and in spa jst stuck a note on lft when we were in situ
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Great onsen. Good value and location.
Stayed 2 nights in Nov 2025

10/10 Excellent

pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, onsen, view, extra large ming beds, and food!
Stayed 2 nights in Nov 2025

10/10 Excellent

Maude

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were quite nice, water pressure and temperature of shower just right. It was well located as well.
Stayed 2 nights in Nov 2025

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel in great location to see the main sights. Room was very clean and well appointed, even if decor seemed a touch dated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashton

Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great AC in the Nagasaki humidity. Great access to local restaurants. Friendly and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, Staff
Stayed 3 nights in Sep 2025

8/10 Good

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good. Hotel service is good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonard, Glenwood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, staffs are so friendly and hi extra miles to help us book taxi and restaurant, only house keeping has to improve as some of our rooms haven’t been cleaned up as some were cleaned even some of us forgot to put out the clean up room sign.
Stayed 3 nights in Sep 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We also stayed at another candeo which was way more relaxed with the tattoo policy. This one, doesn't allow people with tattoos at all it seems. It would be nice if they learned from their sister hotel and be more open to the 21st century.
Stayed 1 night in Aug 2025

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin, WOODSIDE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was fast, easy and efficient! Loved the onsen, and how clean everything was! Checkout was as simple as dropping the access key card in a box.
Stayed 1 night in Aug 2025

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with a fantastic onsen

The property condition is still good & customer service is impeccable & would come back again if the price is right.
Stayed 5 nights in Jul 2025

10/10 Excellent

NATASHA

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super comfortable and felt luxurious. The onsen was such a welcomed treat at the end of every day.
Stayed 2 nights in Jul 2025

6/10 Okay

Kurtis

Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 1 night in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Good place near Chinatown and the port. Public bath on the roof and breakfast were big pluses for this property. Room was fine, ten minutes from the train station by streetcar. About as expected by Candeo standards. Breakfast can be crowded if a tour group in staying at the hotel, they eat at the same time due to their schedule.
Stayed 2 nights in Jun 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
❤️ Location was great to see some of the big sights around the Nagasaki. 💔 The floors were not as clean and it did have some viable stains.
Stayed 2 nights in May 2025