8/10 Good
Todd, Seattle
Travelled with partner
May 23, 2025
Positives. Very clean. Comfortable. Cafe/bar on site is nice. Great spa. Central to train station and subway. Lots of nearby convenience stores. Easy to get to.
Negatives: Amenities and service slightly lacking for the price point.
Staff is polite and pleasant but inexperienced. It takes quite a bit of explaining (even without the language barrier) what you need. (This is common in Japan as older experienced service workers have aged out of hospitality. And younger Gen Z people are just entering the field).
Also basic amenities like laundry are below standard. There is no full serve. Only self serve. There are 2 washers for the entire hotel. So chances are they will be busy or broken.
No room service.
Located in a business area so not exactly relaxing or cultural you’ll have to subway or can to the nicer areas for fancier meals and nightlife.
Next time I’ll probably stay in one of the nicer neighborhoods at a higher end hotel so I don’t have to scramble to get services like laundry or late night food.
Todd
Stayed 1 night in May 2025