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Chester Hotel and Suites Nairobi, City Centre CBD

3.5 star property
3.5-star hotel near City Market

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Photo gallery for Chester Hotel and Suites Nairobi, City Centre CBD

One Bedroom Standard Apartment | Living area
Front of property
One Bedroom Executive Apartment | Living area
Studio Room | View from room
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Koinange Street, 3rd Floor, Nairobi
  • Place, City Market
    ‪2 min walk‬
  • Place, University of Nairobi
    ‪5 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪10 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for One Bedroom Standard Apartment

One Bedroom Standard Apartment

One Bedroom Standard Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment

Studio Room

Studio Apartment

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment

One Bedroom Executive Apartment

One Bedroom Executive Apartment

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite

  • Sleeps 2

Studio Apartment

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, premium bedding, down comforters, memory foam beds

Executive Suite

  • Sleeps 2

View all photos for One Bedroom Executive Apartment

1 bedroom, premium bedding, down comforters, memory foam beds

One Bedroom Executive Apartment

  • Sleeps 2

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About the area

Nairobi

Nairobi Central stay.You'll be steps from City Market and within a 10-minute walk of Central Park with a stay at this Nairobi Central hotel. City Hall and University of Nairobi are also within half a mile (1 km).

What's nearby

  • City Market - 2 min walk - 0.2 km
  • Central Park - 3 min walk - 0.3 km
  • Uhuru Park - 5 min walk - 0.5 km
  • University of Nairobi - 5 min walk - 0.5 km
  • Kenyatta International Convention Centre - 10 min walk - 0.9 km

Getting around

  • Syokimau Station - 17 min drive
  • Nairobi (WIL-Wilson) - 6 min drive

Restaurants

  • ‪CJ's - ‬2 min walk
  • ‪G&R Annex - ‬3 min walk
  • ‪Swahili Plate - ‬3 min walk
  • ‪Atlantis Cafe - ‬1 min walk
  • ‪Stavrose Restaurant - ‬1 min walk

About this property

Chester Hotel and Suites Nairobi, City Centre CBD

3.5-star hotel near City Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Chester Hotel and Suites Nairobi, City Centre CBD. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

  • 1 building
  • 84 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chester Hotel and Suites Nairobi, City Centre CBD offers 84 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 8 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chester Hotel and Suites Nairobi, City Centre CBD

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 13 years old)
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

Property Registration Number C.41900

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chester Hotel Nairobi
Chester Nairobi
Jambo Chester Hotel Nairobi
Jambo Chester Hotel
Jambo Chester Nairobi
Jambo Chester
Chester Hotel Suites
Jambo Chester Hotel Suites
Chester Hotel Suites
Chester Hotel Suites Nairobi City Centre CBD
Chester Hotel and Suites Nairobi, City Centre CBD Hotel
Chester Hotel and Suites Nairobi, City Centre CBD Nairobi
Chester Hotel and Suites Nairobi, City Centre CBD Hotel Nairobi

Chester Hotel and Suites Nairobi, City Centre CBD Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 79 reviews
Rating 8 - Good. 32 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sanjiv

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room . Excellent location
Stayed 2 nights in Dec 2025

8/10 Good

Richard, Chicago

Liked: Cleanliness, amenities
Located in the CBD was what I needed and the hotel was perfect.
Stayed 8 nights in May 2025

10/10 Excellent

Augustine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent 👌
Stayed 6 nights in May 2025

10/10 Excellent

khalid

Liked: Amenities
Great location
Stayed 4 nights in Apr 2025

6/10 Okay

Erick, Henderson

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I think the place need some renovation and upgrade. There’s always some issues with elevators.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service

Great location and many friendly staff members

Great location in the CBD, I walked to the city market, KICC, and lots of restaurants. The staff at breakfast were friendly and actually called me one morning when they didn’t see me so as to check on me. Security guards were helpful and I felt safe as a solo traveller. About 30 minutes to Kenyatta airport and many attractions
Stayed 6 nights in Jan 2025

8/10 Good

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
The pool was lovely. The room was lovely. Simple and everything worked - microwave, fridge, etc. Easy check in and helpful and friendly staff. Be careful walking the ‘hood. Stay alert and it is all good.
Stayed 1 night in Jul 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The views from my room showed how beautiful the area is with nearby parks and soaring hawks, egrets and swallows nearby. The nearby streets require you pay attention to your surroundings.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2024

6/10 Okay

Juliana

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Enough space
Stayed 4 nights in Feb 2024

8/10 Good

CONOR

Liked: Cleanliness, staff & service
Old design however good value for money, central and staff most helpful and attentive!
Stayed 3 nights in Nov 2023

8/10 Good

Connie

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Surprised😯!!!

This is my home away from home! Stayed here for years and for the first time my room was not clean, just neat!!
Stayed 1 night in Apr 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top place for all your Nairobi ttd- things to do!

I truly love staying at Chester House -it is my home away from home! The place is clean, staff is friendly, & professional & go above and beyond to make sure your stay is as perfect as you want it to be! CH is perfectly situated close to everything -highway, local transport, walking distance to all CBD places one needs -supermarkets, government/business offices, church, gym, clubs, restaurants etc you name it & Chester is close to it!
Stayed 14 nights in Mar 2023

4/10 Poor

Kuldip

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The website is deceiving. Too dirty. Left after 10 minutes and booked another hotel. Will request for a refund

10/10 Excellent

Olufemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 13 nights in Jan 2022

10/10 Excellent

Olufemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and awesome
Stayed 1 night in Feb 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Israel Tadesse

Business traveller
Liked: Cleanliness, staff & service, amenities
Am overall pleased with my stay. the staff were cooperative and welcoming. The location is wow Though problems could occur they should be fixed on time. I was a bit annoyed for not being able to enter my room whenever I wanted because of the problem with the room card was not fixed throughout my stay.
Stayed 3 nights in Jan 2022

8/10 Good

Lotfi

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The responsible and responsive mannerism of the staff. Highly professional and courtesied
Stayed 11 nights in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Generally good conditions and services by Africa standards
Stayed 5 nights in Jan 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The responsive and responsible mannerism of the staff to my requests is well appreciated.
Stayed 7 nights in Dec 2020

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2020