Crowne Plaza Nairobi Airport by IHG

5.0 star property
5-star luxury hotel in Embakasi

Choose dates to view prices

Photo gallery for Crowne Plaza Nairobi Airport by IHG

2 bars/lounges, lobby lounge, rooftop bar
Exterior
Lobby
Property entrance
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Place, Gateway Mall
    ‪4 min drive‬
  • Place, Southfield Mall
    ‪4 min drive‬
  • Place, The Imaara Shopping Mall
    ‪5 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪3 min drive‬

Room options

Standard Room

9.4 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

9.8 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed (Customizable)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Nairobi

Embakasi stay.A stay at this Embakasi hotel places you within 9 miles (15 km) of Nairobi National Park and 12 miles (20 km) of Kenyatta International Convention Centre. Sarit Centre and Nairobi National Museum are within 16 miles (25 km).

What's nearby

  • Gateway Mall - 4 min drive - 4.1 km
  • Southfield Mall - 4 min drive - 5.2 km
  • The Imaara Shopping Mall - 5 min drive - 5.9 km
  • Nairobi National Park - 7 min drive - 4.4 km
  • African Heritage House - 7 min drive - 8.9 km

Getting around

  • Syokimau Station - 18 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 10 min drive

Restaurants

  • ‪Java Lounge - ‬4 min drive
  • ‪TajMall Sports Bar - ‬10 min drive
  • ‪Paul Caffe - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪Cossta Caffee - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport by IHG

5-star luxury hotel in Embakasi
Crowne Plaza Nairobi Airport by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Crowne Plaza Nairobi Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Nairobi hotel is smoke free.

  • 144 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2017
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Crowne Plaza Nairobi Airport by IHG offers 144 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 90.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Frequently asked questions

How close is Crowne Plaza Nairobi Airport by IHG to the airport?

Crowne Plaza Nairobi Airport by IHG is 1.7 mi (10-min drive) away from the Jomo Kenyatta Intl. Airport (NBO) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Nairobi Airport by IHG?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Nairobi Airport by IHG on Apr 4, 2026 start from CA $175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Nairobi Airport by IHG have an airport shuttle?

Crowne Plaza Nairobi Airport by IHG offers a free airport shuttle, available 24 hours a day, at scheduled times.

Does Crowne Plaza Nairobi Airport by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Nairobi Airport by IHG, but buffet breakfast is offered for a fee of USD 30 for adults and USD 15 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza Nairobi Airport by IHG?

No, there is no casino at this hotel, but Lucky 8 Casino (22-min drive) is nearby.

What time is check-in at Crowne Plaza Nairobi Airport by IHG?

Check-in start time: noon; Check-in end time: anytime.

Is there free parking at Crowne Plaza Nairobi Airport by IHG?

This hotel offers free self parking.

Does Crowne Plaza Nairobi Airport by IHG have a pool?

Crowne Plaza Nairobi Airport by IHG features an outdoor pool.

Does Crowne Plaza Nairobi Airport by IHG have a restaurant?

Crowne Plaza Nairobi Airport by IHG is home to KITCHEN 9 RESTAURANT, which features international cuisine, garden views, and al fresco dining.

Does Crowne Plaza Nairobi Airport by IHG have a spa?

Pamper yourself with a day at Euphoria Spa, where you can enjoy body treatments, facials, and body scrubs.

How close is Crowne Plaza Nairobi Airport by IHG to downtown Nairobi?

Crowne Plaza Nairobi Airport by IHG is 7.2 mi away from Nairobi.

Crowne Plaza Nairobi Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1005 reviews
Rating 8 - Good. 161 out of 1005 reviews
Rating 6 - Okay. 29 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Robert, Ogden

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here when coming in and out Jomo Kenyatta. The free 24 hour shuttle is excellent. Reception is always stellar service. Only downside is the noise of trucks outside during the day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible.
Stayed 1 night in Nov 2025

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious room, good breakfast
Stayed 1 night in Nov 2025

8/10 Good

Nirupa

Stayed 1 night in Nov 2025

10/10 Excellent

Toby

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean, all the amenities needed. Staff were eager to meet any needs. Lots of towels. Free shuttle to airport. Rooftop restaurant was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff were great. Facility was well maintained. A bit over priced for what it is. They hit you with the old $230 (reasonable) then in tiny print...plus $140 in fees and taxes. Other than that I recommend it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Stayed 2 nights in Nov 2025

10/10 Excellent

james

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities
Comfortable room, cleanliness and excellent staff were the highlights
Stayed 1 night in Nov 2025

10/10 Excellent

Odhiambo Griffiths

Stayed 2 nights in Nov 2025

8/10 Good

JoNell

Business traveller
Liked: Cleanliness, staff & service, amenities
Great room and staff. A few links with registration desk but overall good.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nelson

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Faith greeted me at shuttle pick up. Flawless. Ashley checked me in with courteousness and ease. Sure, my server at Aroma Cafe, was attentive and prompt.
Stayed 1 night in Nov 2025

10/10 Excellent

Nelson

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always my go to stop when traveling for business in Kenya. Exceptional service from the shuttle pickup greeter at the airport —Faith, to the ease of check-in with Ashley at the front desk and the amazing service at the Aroma Cafe by my server, Sure. Plus the attention given at the sauna and steam rooms, Crowne Plaza Nairobi never disappoints after a long journey or just before heading home.
Stayed 1 night in Nov 2025

10/10 Excellent

Gladwell, denver

Stayed 1 night in Nov 2025

10/10 Excellent

rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay at Crowne Plaza Nairobi Airport My stay at Crowne Plaza Nairobi Airport was exceptional. The staff were warm, attentive, and professional, ensuring every detail was perfect. Special thanks to Elizabeth Kimanzi and Martin at the Sky View Pool Bar for their outstanding service — the drinks were expertly crafted and beautifully presented. The ambiance was relaxing, the rooms immaculate, and the hospitality truly world-class. Thank you to the entire team for making my stay memorable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Stayed 1 night in Oct 2025

10/10 Excellent

Lucy C

Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located for the airport and offers a free shuttle bus service (though arguably this is built into the overall hotel cost(. N.b. I did have to call the hotel to arrange the shuttle bus pick-up from the airport as they were not responding to messages sent via Hotels.com.
Stayed 1 night in Sep 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean and comfortable room. Food options were very good. Airport shuttle was convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! The staff was so kind and amazing and attentive! ❤️
Stayed 1 night in Oct 2025

10/10 Excellent

Marlande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Oct 2025