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Hyatt Place Nairobi Westlands

5.0 star property
5-star luxury hotel in Highridge

Choose dates to view prices

Photo gallery for Hyatt Place Nairobi Westlands

City view from property
Minibar, laptop workspace, soundproofing, iron/ironing board
Seasonal outdoor pool
Lobby
2 bars/lounges

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪5 min walk‬
  • Place, Oshwal Religious Centre
    ‪10 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Forest)

55-inch TV with cable channels

Deluxe Room, 1 King Bed (Forest)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds

Shower, towels

Deluxe Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Shower, towels

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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Novotel Nairobi Westlands

Spring Valley
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 101 reviews
The price is CA $172
CA $215 total
includes taxes & fees
Dec 22 - Dec 23
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About the area

Nairobi

Highridge stay.You'll be steps from Sarit Centre and within a 10-minute walk of Westgate Shopping Mall with a stay at this Highridge hotel. Also, Oshwal Religious Centre is within half a mile (1 km) and UNHCR Kenya is within 2 miles (3 km).

What's nearby

  • Sarit Centre - 1 min walk - 0.1 km
  • Westgate Shopping Mall - 5 min walk - 0.5 km
  • Nairobi Education Centre - Animal Orphanage - 7 min walk - 0.6 km
  • Oshwal Religious Centre - 10 min walk - 0.9 km
  • University of Nairobi - 3 min drive - 2.6 km

Getting around

  • Syokimau Station - 29 min drive
  • Nairobi (WIL-Wilson) - 20 min drive

Restaurants

  • ‪ArtCaffe Gastro Bar - ‬5 min walk
  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬5 min walk
  • ‪NewsCafe Sarit Centre - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬4 min walk
  • ‪Java House - ‬5 min walk

About this property

Hyatt Place Nairobi Westlands

5-star luxury hotel in Highridge
Hyatt Place Nairobi Westlands offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 3703 square feet (344 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the luxury Hyatt Place Nairobi Westlands. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 1 building
  • 168 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 3703 sq ft of conference space
  • 344 sq m of conference space
  • Built in 2024
  • Buffet breakfast (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Hyatt Place Nairobi Westlands offers 168 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas and include desk chairs. A pillow menu is available. Premium cable television is provided.

Bathrooms include showers. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Exterior
Hyatt Regency Nairobi Westlands
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 75 reviews
The price is CA $222
CA $274 total
includes taxes & fees
Dec 25 - Dec 26
Hyatt Regency Nairobi Westlands

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Maximum 2 (weight limit: 165 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes window guards in each accommodation.

Property is also known as

Hyatt House Nairobi
Hyatt Place Nairobi
Hyatt House Nairobi Westlands
Hyatt Place Nairobi Westlands Hotel
Hyatt Place Nairobi Westlands Nairobi
Hyatt Place Nairobi Westlands Hotel Nairobi

Reviews

Hyatt Place Nairobi Westlands Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 47 out of 51 reviews
Rating 8 - Good. 2 out of 51 reviews
Rating 6 - Okay. 0 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

Reviews

10/10 Excellent

JITENDRAKUMAR, Lilongwe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly and professional staff everywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

HARSH, kisumu

Liked: Cleanliness, staff & service, property conditions & facilities
Hello, room was not ready until 630 PM and check in was 2PM. We were still not given the room we paid for.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with spacious and comfortable rooms. Staff were very friendly and ready to assist.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Nina, London

Travelled with family
Liked: Cleanliness
Great place to stay in westlands
Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2025

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel in Westlands Nairobi

Loved the hotel. Staff was very attentive and friendly. Had an outside hotel issue which they sorted out brilliantly. Very nice pool and gym.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice looking hotel as well as calm atmosphere with helpful and friendly staff, let’s not forget the great location of this hotel with their brand new building. Thank you very much.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Stayed 3 nights in May 2025

8/10 Good

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was very good, just the thin windows to the street were not optimal, was very loud, could here the street
Stayed 6 nights in May 2025

10/10 Excellent

Preetesh

Stayed 2 nights in May 2025

10/10 Excellent

Sarah Berita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much appreciated

We were very impressed by the attentiveness of all the hotel staff and surprisingly thoughtfulness gesture of all the things we needed to make our holiday complete. Thank you very much to each one of you.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah Berita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much appreciated

All the staff were very attentive and surprisingly thoughtful and supportive, helpful , welcoming !
Stayed 6 nights in Aug 2025

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

paola a

Stayed 1 night in Jul 2025

10/10 Excellent

Diego, vicenza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect, my favorite address in Kenya
Stayed 3 nights in Jun 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättefint hotell! Det var nytt rent och fräscht. Personalen var extremt trevliga och hjälpsamma. Frukosten var bra!
Stayed 2 nights in Jun 2025